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iPhone 11 Pro iPhone 11 Empty boxes Received from UPS

Also another thing I can see the marks in the plastic from where a box used to be. Meaning it was taken out after shipment. Looks like the end was ripped opened so why did security sign for a box that had clearly been opened?
 
Packers1958 said:
I would do that right away. The OP is not going to see those phones delivered anyway, so get a hold of the CC company and reverse the charges now.
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If he files a chargeback for that the CC is going to investigate and see that the packages where indeed signed for. Again like I said above the box looks like the end was ripped opened why would anyone sign for someone’s package that looks like it’s been opened.
 
iApplereviews said:
Also another thing I can see the marks in the plastic from where a box used to be. Meaning it was taken out after shipment. Looks like the end was ripped opened so why did security sign for a box that had clearly been opened?
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It probably was taped closed, so security just accepted it. The plastic in the box wasn't even ripped. Someone knew what they were doing.
 
iApplereviews said:
If he files a chargeback for that the CC is going to investigate and see that the packages where indeed signed for. Again like I said above the box looks like the end was ripped opened why would anyone sign for someone’s package that looks like it’s been opened.
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His security will have to assume responsibility, since they are hired by whoever owns the complex.
 
iApplereviews said:
I just find it extremely fishy that this user created an account on the 15th right when orders start shipping and the first and only thread he’s created or replied to is how the 2 iPhones he ordered are both empty. Out of everything delivered that day the only thing stolen was 2 phones going to the same address
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Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.
 
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Packers1958 said:
Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.
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Again account was created the 15th so no he didn’t search and use the forum to ask because he made an account days before.
 
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Packers1958 said:
Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.
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He also claims that this is a common issue and that he’s seen a lot of it. I haven’t heard of it at all other than this and any google search about iPhones arriving empty brings up 1 thread and 1 only and it’s this one. So where he’s seeing that this has been a big issue is beyond me.
 
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OP,

Did you ask the apartment complex to take possession of the package in your absence? If not, is there anything in your lease agreement that states they will do so for any and all mail too large for mail slot, and or packages that require a signature? If you did not ask them to take temporary possession (otherwise known as a Bailment Agreement under the law) by verbal consent or signed lease agreement, you can still have standing for remedy.

If the answer to the aforementioned is yes, the onus will be upon you to prove the packages were empty before possession was received via a signature, which you won't be able to do.

Unless Apple shows compassion to you, I don't see you winning this. The only way I see you winning this is if the chain of custody and protocol was violated by a member(s) of UPS.

In the future, do not enter into any "Bailment Agreement." Make arrangements to take personal possession upon delivery.
 
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BasicGreatGuy said:
OP,

Did you ask the apartment complex to take possession of the package in your absence? If not, is there anything in your lease agreement that states they will do so for any and all mail too large for mail slot, and or packages that require a signature? If you did not ask them to take temporary possession (otherwise known as a Bailment Agreement under the law) by verbal consent or signed lease agreement, you can still have standing for remedy.

If the answer to the aforementioned is yes, the onus will be upon you to prove the packages were empty before possession was received via a signature, which you won't be able to do.

Unless Apple shows compassion to you, I don't see you winning this. The only way I see you winning this is if the chain of custody and protocol was violated by a member(s) of UPS.

In the future, do not enter into any "Bailment Agreement." Make arrangements to take personal possession upon delivery.
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Exactly. If they had permission to sign for your items than via that signature the condition was accepted.
 
The OP just linked this on another forum. Looks like based on similar story and grammar it may be the same person.
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Theyayarealivin said:
Why do you say that?
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Because like FedEx, they will deny it's their fault. They will say the box was signed for, and no longer their responsibility. Apple will say, take it up with the carrier. You have to remember, when UPS is delivering iPhones, they are not working for you. They are delivering and working for Apple. Apple is their customer, you are not. You are just the end of the line.
 
Packers1958 said:
Because like FedEx, they will deny it's their fault. They will say the box was signed for, and no longer their responsibility. Apple will say, take it up with the carrier. You have to remember, when UPS is delivering iPhones, they are not working for you. They are delivering and working for Apple. Apple is their customer, you are not. You are just the end of the line.
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I mean to be fair that’s the whole point of the signature. So he really needs to take it up with who signed for it.
 
There is a rubber/plastic wrap, sealed at the end and folded over to hold the phone tight, during shipping.

This wrap should have stretch marks indicating it held the phone... Corners and edges.

To get the phone out, without damaging the wrap, you have to completely open the box, unroll it and unfold it. It's one piece of card board.

So these are clues as to when it was stolen... No stretch marks - hermetically sealed box - stollen at Foxconn. Box opened properly then retaped, and the wrap is fully intact - someone who had time to do it - security guard. Box still sealed but possibly opened from the side, like you show, and the wrap is damaged, it was a rush, maybe shipping employee between home and Louisville.

Since the phones are in containers, from Foxconn to Louisville, impossible to steel.
If a shipping employee takes it, chances are, it would just go missing.
This only leaves the security guard, who is a regular guy with a badge.
 
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