Also another thing I can see the marks in the plastic from where a box used to be. Meaning it was taken out after shipment. Looks like the end was ripped opened so why did security sign for a box that had clearly been opened?
I would do that right away. The OP is not going to see those phones delivered anyway, so get a hold of the CC company and reverse the charges now.
It probably was taped closed, so security just accepted it. The plastic in the box wasn't even ripped. Someone knew what they were doing.Also another thing I can see the marks in the plastic from where a box used to be. Meaning it was taken out after shipment. Looks like the end was ripped opened so why did security sign for a box that had clearly been opened?
It probably was taped closed, so security just accepted it. The plastic in the box wasn't even ripped. Someone knew what they were doing.
If he files a chargeback for that the CC is going to investigate and see that the packages where indeed signed for. Again like I said above the box looks like the end was ripped opened why would anyone sign for someone’s package that looks like it’s been opened.
Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.I just find it extremely fishy that this user created an account on the 15th right when orders start shipping and the first and only thread he’s created or replied to is how the 2 iPhones he ordered are both empty. Out of everything delivered that day the only thing stolen was 2 phones going to the same address
Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.
Some people don't hang around forums. I'm sure the OP was frantic, and searched online about stolen iphones, and this forum likely showed up in the search. The OP is trying to get answers. Let's not rush to judge him.
OP,
Did you ask the apartment complex to take possession of the package in your absence? If not, is there anything in your lease agreement that states they will do so for any and all mail too large for mail slot, and or packages that require a signature? If you did not ask them to take temporary possession (otherwise known as a Bailment Agreement under the law) by verbal consent or signed lease agreement, you can still have standing for remedy.
If the answer to the aforementioned is yes, the onus will be upon you to prove the packages were empty before possession was received via a signature, which you won't be able to do.
Unless Apple shows compassion to you, I don't see you winning this. The only way I see you winning this is if the chain of custody and protocol was violated by a member(s) of UPS.
In the future, do not enter into any "Bailment Agreement." Make arrangements to take personal possession upon delivery.
That’s crazy. That happened to me once although it was a swappa sale but it wasn’t the sellers fault, the carrier stole it
Most criminals aren't smart. And a lot of UPS drivers just deliver the box. They don't care if it feels empty or not.I don’t doubt that carrier theft happens. But no carrier would take both going to the same place.
Why do you say that?Good luck. It's going to turn into a nightmare with UPS. Trust me.
Because like FedEx, they will deny it's their fault. They will say the box was signed for, and no longer their responsibility. Apple will say, take it up with the carrier. You have to remember, when UPS is delivering iPhones, they are not working for you. They are delivering and working for Apple. Apple is their customer, you are not. You are just the end of the line.Why do you say that?
Because like FedEx, they will deny it's their fault. They will say the box was signed for, and no longer their responsibility. Apple will say, take it up with the carrier. You have to remember, when UPS is delivering iPhones, they are not working for you. They are delivering and working for Apple. Apple is their customer, you are not. You are just the end of the line.
I agree 100%. That's why I don't sign for neighbor's packages. If something is wrong, I assume responsibility for signing for them.I mean to be fair that’s the whole point of the signature. So he really needs to take it up with who signed for it.
I would say that if the security ppl signed for it. Then UPS will claim the device was in the box when it was signed for. Or they may claim that the security ppl stole it. I am not sure how the OP would prove otherwise. Unless the device is activated and they can track the device at that point.Why do you say that?