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iPhone 11 Pro iPhone 11 Empty boxes Received from UPS

spyz88 said:
Hey my friend. You might want to blot out the bar codes as well. I was able to scan it with Deliveries.app and get all your tracking information plus the other 2 packages.
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I have My UPS... I was able to get his phone number and both tracking numbers...

Like you said the barcode reveals both tracking numbers. In addition, the serial numbers for both phones are on the side of the label, in quite a large font.

As Danny said, the one phone - has not been activated, neither has the second... May want to check all the cabinets and drawers over at security, maybe the phones got "misplaced"

I wonder if they will end up being sold for parts or the thief is waiting a couple of weeks before unloading them?
 
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dannyboi104 said:
For the deniers: The tracking number on one of the boxes is: 1ZE10Y190484955816. (Anyone with a QR code scammer can read it the barcode), also the serial number for the iPhone sent, which is DNPZ8EM2N6XQ, is clearly shown in one of the pictures.

According to Apple's coverage check this device has not yet been activated. The tracking number also reveals that this box left Zhengzhou, China on the 16th (which is where many iPhone 11 shipments are coming from), and arrived yesterday on the 20th. Lastly the name on the box does not match the name of the person who received it. So much of what this user has said can easily be verified.

The question comes down to, why hasn't the iPhone, which is someone where in the wild, been activated yet? That answer will tell us what really happened here.

Here are some photo's of what I mention above:


View attachment 861826

View attachment 861827

View attachment 861828
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I'm not saying OP is lying or telling the truth, but there are numerous people that are trying to outsmart (=scam) Apple by claiming they received empty box. I don't know how aware is Apple of this ongoing scam (happens all the time), but the fact that the phone has not been activated yet is just making me believe this is the case. Scammers would not activate the phone so that Apple can't track and blacklist them, but if they refund and then the phone gets activated, the scammer can easily escape being blacklisted or not (it's obvious how).
 
Just wondering when you pull up tracking does it show the weight being off? My Pro Max came UPS and it was showing a weight of 1.5 lbs. I could feel the heft and the phone slightly moving around in the box when I signed for it.

but how many people sign for a box and open it right there in front of the delivery person?

Wonder if it was taken out by someone.
 
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alpi123 said:
I'm not saying OP is lying or telling the truth, but there are numerous people that are trying to outsmart (=scam) Apple by claiming they received empty box. I don't know how aware is Apple of this ongoing scam (happens all the time), but the fact that the phone has not been activated yet is just making me believe this is the case. Scammers would not activate the phone so that Apple can't track and blacklist them, but if they refund and then the phone gets activated, the scammer can easily escape being blacklisted or not (it's obvious how).
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From what I have read with these cases is that Apple investigates and sends a replacement phone if they have found in the customers favor, not a refund.
 
pdxmatts said:
From what I have read with these cases is that Apple investigates and sends a replacement phone if they have found in the customers favor, not a refund.
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It's essentially the same. The replacement or initial phone could still be sold.
 
wardie said:
Oh dear. Surely UPS didn’t hand over an obviously empty box and you signed for it??? I thought orders here in UK anyway needed signing for and ID showing. I did yesterday with UPS no issues.
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I have a story about the signing of delivered package and the process that is supposed to happen. Back in 2007 my roommate ordered an iMac 24” via Apple.com. The day it was showing delivered by tracking number, she couldn’t wait to get off work and come home to a new iMac waiting for her. Well, to her surprise, it was nowhere to be found. The FedEx tracking showed delivered but no iMac. She ultimately filed a police report and reported to the Apple credit card services at the time and FedEx. It took about 6 months to get everything back in order and credited posted back to her Apple credit line. The one thing that stood out about the whole situation was the signature that FedEx had on file for the release of the package, it was clearly not my roommates signature. During the investigation, FedEx had the driver who supposedly delivered the package, to make a courtesy visit and explain what took place the day he delivered the iMac. He explained that when a signature is required and no one is home to sign for it, that they would locate an out of the view spot to place the package. Showing that he placed it in the side yard on the inside of fence. Out of view of any would be on lookers who might have sticky fingers. Then sign for the release of the package an be on his merry way. Nope, wrong! You get a note on the door stating FedEx missed you and will try again tomorrow, as a signature is required! The effen driver had to of known it was an Apple iMac and stole the thing. Don’t know if he was ever caught and fired for this or other crimes I’m sure he committed while working for FedEx. But everything was made clear and pointed towards the driver as the perpetrator of the crime when he told us of his actions the day of the incident.
 
Man, so sorry this happened. This really sucks. I don’t pre-order anymore (much quicker to just pick up Launch day, at least in San Francisco). I used to pre-order and when I did I changed the address on the credit card I used to my work address so I could ship it to work. Never trust anyone other than yourself to open it.
 
I've definitely seen this happen at work. ups drivers deliver stuff and when it gets counted its missing. can go to the wrong location but a lot of times the drivers steal it. on top of personal items being left at my doorstep, and even having a USED TEXTBOOK STOLEN (???) I can believe that it happens to some people, espcially with iphones and popular sneakers. the UPS and other courier workers know what's in the boxes, trust me.
 
Whoever took these devices if they can get past settings successfully they’ll be able to use them in Dubai. Blacklist don’t matter there. Now if they can’t it’s considering a software lock parts only. These new phones easy for parts they’ll go for $400 each right now.
 
sjperformance said:
Whoever took these devices if they can get past settings successfully they’ll be able to use them in Dubai. Blacklist don’t matter there. Now if they can’t it’s considering a software lock parts only. These new phones easy for parts they’ll go for $400 each right now.
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Apple activation blacklist is worldwide. This is not a carrier blacklist that Apple will be applying.
 
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iphonohollic said:
Hey even i think this is not a correct box, can you pls share a picture of your UPS Box ?
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That was the correct box for the iPhone. Mine came in the same box and the iPhone box was wrapped under that plastic. The return box is smaller and it’s white not brown. It also includes a return label and instructions.
 
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iApplereviews said:
That was the correct box for the iPhone. Mine came in the same box and the iPhone box was wrapped under that plastic. The return box is smaller and it’s white not brown. It also includes a return label and instructions.
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I have seen few videos on Youtube with UPS boxes having lithium ion battery logo etc.
Which is missing here. Also i would like to share a picture with the inner gelatin intact (which holds iPhone Box) It also has the corner edges impression of the Box. I want to go deeper and find out where iPhone are stolen/lost.
 

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Apple has to do their own initial investigation, which they will reach out to UPS logistics team. There’s no other way around this, that’s their protocol. If the OP was shorted something that was guaranteed to them, Apple will replace the device once they determine an outcome. But it’s usually not an overnight process, it can take weeks, maybe even a month.
 
Relentless Power said:
Apple has to do their own initial investigation, which they will reach out to UPS logistics team. There’s no other way around this, that’s their protocol. If the OP was shorted something that was guaranteed to them, Apple will replace the device once they determine an outcome. But it’s usually not an overnight process, it can take weeks, maybe even a month.
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Pretty sure OP said they where refunded already.
 
UPS must employ some thieving b***ards as I sent an iPhone 7 for recycling via them and two days later, the recycling company called me to ask me to describe how I’d packaged the phone. Turns out the box had been slit open and the phone stolen. Thankfully I still got my cash but UPS sounds like it’s the common denominator here :mad:
 
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