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So which iPhone did you buy?

  • iPhone 11 Product Red

    Votes: 19 1.5%
  • iPhone 11 Purple

    Votes: 10 0.8%
  • iPhone 11 Yellow

    Votes: 2 0.2%
  • iPhone 11 Green

    Votes: 10 0.8%
  • iPhone 11 Black

    Votes: 28 2.2%
  • iPhone 11 White

    Votes: 17 1.3%
  • iPhone 11 Pro Midnight Green

    Votes: 161 12.7%
  • iPhone 11 Pro Space Grey

    Votes: 144 11.3%
  • iPhone 11 Pro Silver

    Votes: 39 3.1%
  • iPhone 11 Pro Gold

    Votes: 22 1.7%
  • iPhone 11 Pro Max Midnight Green

    Votes: 375 29.5%
  • iPhone 11 Pro Max Space Grey

    Votes: 244 19.2%
  • iPhone 11 Pro Max Silver

    Votes: 81 6.4%
  • iPhone 11 Pro Max Gold

    Votes: 46 3.6%
  • I didn't partake in the festivities of buying a new iPhone

    Votes: 37 2.9%
  • I'm Tim Cook

    Votes: 36 2.8%

  • Total voters
    1,271
My iPhone XS Max was received by the trade in partner. Says I should hear back within 3 days.
Was just going to jump on this thread and find you to ask if you had heard anything yet. My XS Max is in West Sacramento and should arrive there tomorrow.

Let me know when you hear back on how much you got for yours.
 
Was just going to jump on this thread and find you to ask if you had heard anything yet. My XS Max is in West Sacramento and should arrive there tomorrow.

Let me know when you hear back on how much you got for yours.
I’ve never done a trade in with Apple, but I thought it was an “all or nothing” situation, where you either get the amount promised, or they refuse it for not meeting their criteria for trade?
 
Just ordered a 64gb midnight green from the Apple store. I was checking every hour or so and there’s was one in stock so I got it. Cancelled my online order, now i don’t know how to go about the return kit I’m supposed to get. Do I just discard it? Will they be expecting a return even though I will return my 8 plus at the store.

congrats on buying the new phone. I think the trade in kit also gets canceled when you cancel the order. At least that’s what happened in my case. If you just trade in the phone at the store then your loan will be cancelled out.
 
I noticed on the Apple order page it says no signature required for my iPhone. Is that new this year?
Even with having shipping instructions, just in case I was gone, I still had to sign. My driver said “still need a signature from you.” When he showed up.
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I’ve never done a trade in with Apple, but I thought it was an “all or nothing” situation, where you either get the amount promised, or they refuse it for not meeting their criteria for trade?
This is my first time but I don’t foresee that happening. My XS Max was extremely well maintained and had zero problems mechanically or physically. No water damage not even a scratch on it after a year.
 
In the past I have always printed out the paper to sign and put it on the door. Can I do that with a ups preauthorization signature form?
 
In the past I have always printed out the paper to sign and put it on the door. Can I do that with a ups preauthorization signature form?

Some say it works other say it doesn’t. Really depends on the driver and if they want to take it or not. Drivers always have the discretion to leave an item signature or not.
 
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Some say it works other say it doesn’t. Really depends on the driver and if they want to take it or not. Drivers always have the discretion to leave an item signature or not.

my driver wouldn’t take it.
one delivery he put the we missed you tag right next to the signature tag
when questioned he said it was his discretion however he wasn’t going to be
on the hook for over a 100 deliveries of $1000+ dollar devices.
 
We have a rash of porch pirate thieves running around our neighborhood.
Some even follow UPS, FED-EX and post office cars picking up after them.

Signatures always required around So Cal !
 
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I can finally join in on the fun. My phone has been shipped and is in China!

Me too! How long does it normally take to be delivered once it ships?

D1EA34EF-FD39-4950-BB89-E9148335DB41.jpeg
 
Finally shipped yesterday with a delivery date of Oct4th. Spending $1200 on a mobile phone and they can't do better than 8 day delivery. Sad there is no legitimate competitors for Apple...one day there will be and we won't be spending $1200 on a phone and having 8 day delivery for shipping.
 
Finally shipped yesterday with a delivery date of Oct4th. Spending $1200 on a mobile phone and they can't do better than 8 day delivery. Sad there is no legitimate competitors for Apple...one day there will be and we won't be spending $1200 on a phone and having 8 day delivery for shipping.

Awww you had to wait how terrible. You realize other OEMs don’t have a wait because they have no demand right? If you ordered on time you would have gotten it sooner stop crying
 
Finally shipped yesterday with a delivery date of Oct4th. Spending $1200 on a mobile phone and they can't do better than 8 day delivery. Sad there is no legitimate competitors for Apple...one day there will be and we won't be spending $1200 on a phone and having 8 day delivery for shipping.
Hey my dude I have 4-11 on my delivery date and I haven't seen anything happen. I do still sorta expect to get it sooner than they say, but who knows. When did you order? I was a day late and did mine the 14 of September.
 
My group 14-21 oct and my card charged with fully amount since 14 hours and till now the order in progress.. is it normal or there is something wrong😱
 
Yesterday while I was in the Apple store app checking my order status (it was Preparing to Ship for 2 days) I saw the status change to Order Cancelled. I checked my email and there was an email from Apple stating that they cancelled my order because ATT told them I had a wireless plan that was incompatible with an iPhone. I have a family unlimited data plan that Att desperately wants me to change but I won’t. Yes my Att bill is paid on time and is not the issue. I have preordered every iPhone since the 3G and currently have an XS Max. I called ATT and they said that Apple cancelled the order due to “buyers remorse”. Needless to say I never cancelled the order. Escalated with Apple support and waiting for a call back but I just got royally screwed. On a whim I went into Best Buy and walked out with a new 512 SG 11 Pro Max so it worked out but man this isn’t cool.
 
A little nervous about my trade in. The first kit was cancelled for some reason, and the replacement kit was delivered yesterday. My serial number was not on the label: blank space next to SER and my phone number next to REF. I called Apple and they’re sending me another trade in kit to arrive 10/3 (very close to the 14 days). I’m hoping this doesn’t get crossways. I tried to return at the Apple Store but they couldn’t since the kit was on the way.
 
A little nervous about my trade in. The first kit was cancelled for some reason, and the replacement kit was delivered yesterday. My serial number was not on the label: blank space next to SER and my phone number next to REF. I called Apple and they’re sending me another trade in kit to arrive 10/3 (very close to the 14 days). I’m hoping this doesn’t get crossways. I tried to return at the Apple Store but they couldn’t since the kit was on the way.

You have 14 days from delivery of the kit. When the ship another one the system knows it’s still pending.
 
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Mine just changed to Shipped 9/26/2019 ZhengZhou, China (9:13pm) - On its way to UPS. Delivery Date 10/07/2019.
I was in the 10/11-10/17 group.

YAY!!!!
 
You have 14 days from delivery of the kit. When the ship another one the system knows it’s still pending.

I was thinking that would be the case, but the Apple rep seemed new to the whole thing. Also, I'm going to have to exchange my Pro Max because the power button isn't registering clicks on the lower portion (which is apparently where I normally press). I'm fairly confident that it'll work out, just a bit nervous. :)
 
Restoring my phone right now, but I might need to leave the house for a bit. Does anyone know, can it harm the restore if you take it away from wifi for a bit, but then get it back on wifi an hour later or so?
 
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