Carrier iPhone 11, Pro, Pro Max (2019) Apple Store US Pre-orders, Orders and Delivery Status Thread

[ck3801]

My clear case was delivered by Fedex

 

[Alexrat1996]

The Nike models often don’t start shipping until after the standard design

Wow that’s good to know it’s the first Nike edition I order.

 

[SparklyOne]

I guess I’m extra excited because I’ve never preordered a phone before and I never thought I’d be this enthused about an Apple product. But, I’ve been on android for most of my adult life and recently switched to iOS this year in April in the form of an xr. So, now that I’m in love with iOS I preordered the 11 pro and can’t wait either.

welcome to the preorder insanity!

 

[gaedfly]

I was already on the IUP, got preapproved a couple of days ago to trade in my XS max. Everything went smooth this am. I preordered via IUP upgrade, got my confirmation email from Apple and even charged the tax. I don’t have an email from Citizens One. Did anyone else get one from them if you were already on the IUP and just upgrading? Also, does your loan number change?

Yes got an email about an hour after I placed the order, yes the loan number changes.

 

[randomguyishere]

I haven't received my email order confirmation for my midnight green 11 pro 256GB. I ordered at 5am Pacific, got Sept 20th delivery. I have an order number from a PDF I saved of the order confirmation from apple.com, and my credit card has been charged. I was asked to sign in to my iCloud account before I purchased, but I don't think that should have made any difference. Has anyone else experienced this? Overall I guess I'm not too concerned because my card was charged. Hmmm...

 

[CodeSpyder]

My take on the whole workflow for a typical order is that once you place the order, tasks like credit card holds are put into place, the phones are then assigned to your order where the serial number and other properties are recorded. These logistical tasks are considered "Processing".

Once all of that is completed, then the shipping strategies are formed...grouping similar destinations, creating shipping labels (and, thus tracking numbers), physically inserting the products in shipping boxes and assigning to shipping pallets, etc. These are considered, "Preparing to Ship" status.

The pallets are picked up for their trip to the airport. They typically travel from China to World Port in Louisville or Nashville via FedEx. Once they arrive there, they are scanned by the transport company (UPS, FedEx, for example) and then your order status changes to "Shipped" and then you can explicitly track your package from there to your local distribution center where they are put on delivery trucks bound for your home (or other final destination).

Also, your product may arrive in the U.S. earlier in the week, but they will lay dormant until the night before your delivery date. At which time, it continues its journey to you.

There are many other steps I omitted (going through U.S. customs, a layover in Anchorage, Alaska [gotta refuel the airplane]), but those listed are the gist of it, in my experience.

They come to the US via UPS, not FedEx.

 

[donawalt]

as a user who hasn’t used Siri shortcuts, any way I could get tips on how you set this up?

Open Apple Store on your iPhone, go to My Orders and you'll see a button at the bottom to add a "Check Order Status" shortcut. It works great!

 

[itsjonathan]

Did it. Pick up on launch day at 8 am at Knox Dallas.

 

[Alexrat1996]

Mines processing on both I hope it changes soon.

 

[UFallingRock]

My order (64GB, Midnight Green, TMobile) status, which had been saying delivery by Sept 23 (even though I ordered at 5:01am), now simply states: "Arrives " with NO date. Hmmm. I hope it will change to the 20th

 

[itsjonathan]

Walmart has a few phones left for 9/20, read more here to save $100

https://forums.macrumors.com/threads/get-100-off-iphone-pro-at-walmart-delivery-by-9-20.2198197/

 

[Tromulous]

FYI The Pro Max clear case was no longer available to arrive by launch day if you order through Apple. I went to Best Buy’s website and it was ordered and shipped today. Should be at my place Monday. Not sure how I’ll like it, I may keep this phone in the buff.

 

[shelb724]

I'll definitely be doing the in-store pick up and since I'm on the yearly iUP, I prefer to take it in store and do a trade in on the spot so that they can close out my XS Max. Also I'm very fortunate, as I live like 2 minutes (walking distance) away from the Apple Store. I'll likely work that Friday and pick it up after work as usual.

I didn't have the option of instore pickup even though i really wanted it. Hopefully i will be home when its delivered!

 

[rxtiger]

Yes got an email about an hour after I placed the order, yes the loan number changes.

Thanks! It’s so weird, I just got the email but it’s time stamped at 9 am central. Oh well.

 

[talkingrain]

My order for a 256 GB Max Midnight Green on T-Mobile originally showed 9/23 delivery. It has moved to 9/20, but not at preparing to ship yet.

 

[WilliamG]

Yeah - Apple definitely is messed up this year. I get the below message for ANY phone that I try to pre order - has been this way all day. When I hit continue I get some sort of "Oops" screen.

View attachment 858139

All the orders update from 9/23 to 9/20. So there's that, at least!

 

[iApplereviews]

My order (64GB, Midnight Green, TMobile) status, which had been saying delivery by Sept 23 (even though I ordered at 5:01am), now simply states: "Arrives " with NO date. Hmmm. I hope it will change to the 20th

View attachment 858163

Weird how ones marked for after launch day are preparing to ship sooner than launch day ones

 

[SoCalGadgetGuy]

Which method are you guys using? In the app mine doesn’t look like this, there is no order placed step. No worried just curious. Mine still says processing which is the first step.nvm.. it’s on Apple like that

That particular image is from a desktop browser.
[doublepost=1568417334][/doublepost]

How did you do that?

Here's how...

Apple Store App Updated With Siri Shortcuts for Checking Product Availability and Order Status

.

 

[iApplereviews]

All the orders update from 9/23 to 9/20. So there's that, at least!

There is probably a reason it can’t ship to the address you entered

 

[foxcrane]

My order (64GB, Midnight Green, TMobile) status, which had been saying delivery by Sept 23 (even though I ordered at 5:01am), now simply states: "Arrives " with NO date. Hmmm. I hope it will change to the 20th

View attachment 858163

I’m in your same boat!

 

[cannono]

FYI The Pro Max clear case was no longer available to arrive by launch day if you order through Apple. I went to Best Buy’s website and it was ordered and shipped today. Should be at my place Monday. Not sure how I’ll like it, I may keep this phone in the buff.

Thanks for this. I just ordered from Best Buy. Hope it arrives before launch.

 

[TheYayAreaLiving 🎗️]

FYI The Pro Max clear case was no longer available to arrive by launch day if you order through Apple. I went to Best Buy’s website and it was ordered and shipped today. Should be at my place Monday. Not sure how I’ll like it, I may keep this phone in the buff.

Rock the phone naked! Cases are Dumb! Don't hide the color and beauty!

 

[noteple]

that may be the case, but in years past there have been stockpiles in the US.

kind of a half truth
There are phones in the US, and they are sent out to reviewers, certain development groups, carrier vips (CEO’s cio’s). All so they can get a jump on their endeavors before Friday general release date.
And as in years past there are always a few that get delivered the day before like leaks intentional ?

However the bulk are in Manufacturing countries loaded a pallet at a time.
The enterprising among us can track them as they leave on planes, arrive and finally delivered

last year my launch day xS was part of a pallet that got held by outgoing customs In China for an in-depth inspection.

delivery was delayed by one 7 day week.

no updates no apologies just the Apple sorry it happens

 

[ck3801]

FYI The Pro Max clear case was no longer available to arrive by launch day if you order through Apple. I went to Best Buy’s website and it was ordered and shipped today. Should be at my place Monday. Not sure how I’ll like it, I may keep this phone in the buff.

That does not surprise me, they were on sale right after the keynote on Tuesday, which is when I ordered mine.

 

[WilliamG]

There is probably a reason it can’t ship to the address you entered

Wha?