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Carrier iPhone 11, Pro, Pro Max (2019) Apple Store US Pre-orders, Orders and Delivery Status Thread
- Thread starter AustinIllini
- Start date
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Yeah, they're almost certainly in China. The only "ship" once the device is in the US.
That’s what I do because I can get it that morning. They don’t deliver in my area until mid afternoon so I get it first thing. But this year I work on release day so won’t be able to go get it until after.
Same exact thing for me except mine is Verizon. Just noticed it changed to launch day delivery.
I heard many variations on how to do this. Here's what I successfully did once...
As soon as you get the tracking number, call UPS on their 800 number (not a local retail outlet). Ask that they route it to your closest Customer Center (CC).
That's that I did and was able to pick it up first thing on the morning of the release date, on my way to the office.
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I changed mine to what I'm used to with Alexa...
"Where's my stuff?"
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Interesting, I've got exactly the same thing. Mine was also showing Sept 23, now just says Arrives too. 256 Pro Max SG 256 AT&T.
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I don't think that's the case. It seems phone purchased from Apple always ship directly from China. I know when I've bought from AT&T, those phones were already in the US.
What about the ones that are being picked up at the store? Is there anyway to track those. Are they already here?
Why dont you go to apple.com and click on the shopping bag icon, top far right, click on your orders and then sign in with your iCloud account. At least then you’ll see the order and will be reassured.
Ok I’ll bite how is that better than getting it delivered to your door in you jammies??
I just checked UPS and have a scheduled delivery on the 20th from Apple! It is currently in China, it weighs 0.60 KGS so I’m not sure if it’s my watch or phone. But hey at least there is movement!
I have to go to work. I can pick up the phone between 8-8:30 and then just go to work. Best all-around deal.
Depends on where you ask them to hold it. Hubs can have it ready on release day. UPS Stores may be delayed in getting it.
Depends on your local Customer Center. For instance my local customer center is only open for package pickup from 5pm till 8:30 pm. Check the hours of your local customer center on the UPS website.
Sweet! I’ll have them hold it at the hub! I want the phone before I go into work
If you hold at the closest UPS Customer Center on your list of alternate options, yes, it will be there in the morning for you to pick it up, as it’s where the phone would be Thursday night to be placed on your local truck the next day. The only caveat is that Customer Centers sometimes have weird hours. If you redirect to a normal UPS store, it may end up being delayed a day (I haven’t seen this happen, but YMMV)
You don’t have to take the whole day off of work to wait for delivery. You don’t have to watch the door all day waiting for the delivery truck and risk not getting to the door in the 2 second interval when the driver knocks and sprints back to his truck with your device. Even if you leave a signed authorization on your door, it’s at the driver’s discretion whether to leave the package. Also, they’ve been known to mark you as “delivery attempted” when they didn’t even stop, and they take the box back to the hub for redelivery on Monday. With an early pick up at the Apple Store, you have all day to play with it rather than getting it late in the day.
I’m picking mine up at the UPS hub when the doors open then head to work. I’ve done this since the 6 Plus, and it’s been easy in and out. I’ve never seen more than 10 people there on launch day for pickups, and we’re all there for the same thing (except one guy who got a Gibson guitar, and I was a bit jealous).
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You want UPS to hold it at the Customer Center where your iPhone would come to before being put on a truck for delivery. Telling them to hold it at some arbitrary UPS store will add a day or more of delay.
Where did you cancel your order from and where did you reorder with Sept 20 delivery day?
I have the same .6KG package from Apple in China and being reported by UPS. It is my watch not my iPhone.