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Other iPhone 12 Pro Max unresponsive screen
- Thread starter AlexBR
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MrAperture
macrumors 6502a
rogertoh16
macrumors regular
I do, but it is the same brand and model that I have on my iPhone 11 and I have never had any issues on that phone
I have ZAGG screen protector InvisibleShield Glass Elite VisionGuard+. Never had any problems with them on my other phones. Especially considering that this issue happens only when the phone is on a flat surface in horizontal position
tekchic
macrumors 68020
No issues. Generic glass screen protector "FOVAL" brand from Amazon, Apple leather case. Tried tapping it with my thumb gently and it turns on.
This almost reminds me of the weirdness back with the original 11" iPad Pros when they didn't respond well to multi touch with a screen protector on if you weren't holding the metal side with your other hand (say if it was resting on a pillow, etc). Amazingly that got fixed in an iOS update later... made me think it was a voltage kind of quirk.
This almost reminds me of the weirdness back with the original 11" iPad Pros when they didn't respond well to multi touch with a screen protector on if you weren't holding the metal side with your other hand (say if it was resting on a pillow, etc). Amazingly that got fixed in an iOS update later... made me think it was a voltage kind of quirk.
Apple_Robert
Contributor
Sounds like you may have what many of us mini users are going through.
iPhone 12 Mini not responding to touch correctly on lock screen (Partially FIXED)
UPDATE: After the 14.2.1 update there are still some touch screen issues. Scrolling thru websites with side of thumb etc. still results in no response. Hopefully further calibrations are being done. But, might as well give apple feedback once again so that they are aware of the issue. UPDATE...
forums.macrumors.com
Just a quick update that I chatted with Apple Support and they confirmed that many Apple Pro Max customers are having the same issues the Mini customers are and that developers are working on a fix.
Try taking the phone out of the case and see if it makes a difference. It made the problem go away for me.
jokerz126
macrumors 6502
jokerz126
macrumors 6502
Ya. I’m on chat with support now. They seem to think it sounds like hardware issue. They did diagnostics but didn’t show anything
My wife’s 12 Pro Max has similar issues where certain apps don’t respond at times. We’ve seen it particularly with mail, camera, and phone. I was trying to listen to some voice mails yesterday and after playing the first one I couldn’t scroll down or up or select another voice mail. The only thing that responded was the play/pause button but it was very laggy. The phone has been in an Apple leather case and has had a glass screen protector since the moment I peeled the white screen sticker off. It did not feel warm at all when this happened and hadn’t been used for a while. I don’t think it’s an issue with the screen protector either since you can swipe up to get to the app selector and can close the unresponsive app and the whole screen responds during that time. When reopening the bad app it works for one task (like going to the next voice mail) and then stops again.
