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40 minutes to complete a pre-order despite starting at exactly the release time. Dozens of time outs, etc. How can the largest company in the world not even run an e-commerce site properly? As the years go on, it only gets worse. While a 2-4 week wait isn’t that horrible, since I do the upgrade program it means I can’t upgrade right away next year without additional expense.
I hear a small violin

I do not think anything needs addressed. The end state being smooth or not resulted in the same......all preorders gone within the first hr
 
40 minutes to complete a pre-order despite starting at exactly the release time. Dozens of time outs, etc. How can the largest company in the world not even run an e-commerce site properly? As the years go on, it only gets worse. While a 2-4 week wait isn’t that horrible, since I do the upgrade program it means I can’t upgrade right away next year without additional expense.
They have no excuse not to meet demand. Seriously. They start at $1,199 a pop for the PM up to $1,599 and it’s nothing for people. Imo, Apple is really being stupid and leaving money on the table. With people having a month delay. They risk people just keeping their phone since they are released yearly. A week or two out I can understand. Now they are pushing into November. Absolutely ridiculous and done on purpose to keep the hype train going.
 
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They have no excuse not to meet demand. Seriously. They start at $1,199 a pop for the PM up to $1,599 and it’s nothing for people. Imo, Apple is really being stupid and leaving money on the table. With people having a month delay. They risk people just keeping their phone since they are released yearly. A week or two out I can understand. Now they are pushing into November. Absolutely ridiculous and done on purpose to keep the hype train going.
all preorders were sold out hence the delay being seen

This has been the case every year I can remember

Heck in 2021, I ordered in November and there was still a 4 week delay for a pro max
 
looks like only the Pros this year are being heavily pre ordered. 15/15 plus all configs available for me to local pickup. Already a 2 month delay for Pro Max 🥲
Same as last year and the year before. My guess is that buyers of the non-Pro models are less likely to pre-order at the launch date. They just get them when they become eligible for upgrades.
 
They have no excuse not to meet demand. Seriously. They start at $1,199 a pop for the PM up to $1,599 and it’s nothing for people. Imo, Apple is really being stupid and leaving money on the table. With people having a month delay. They risk people just keeping their phone since they are released yearly. A week or two out I can understand. Now they are pushing into November. Absolutely ridiculous and done on purpose to keep the hype train going.
Ah, the old “Instead of meeting demand with supply and making money, they’re holding it back on purpose to keep up the hype.”

Never made any sense, not even in 1920, when somebody first said it.
 
Got my order in without too much trouble, but my CC company declined the payment. It took Apple about 4 hours to notify me of the problem. An hour on the phone with my CC company to remove the block on my card, and now Apple are still saying they’re waiting for my payment. I’ve tried updating my payment card on Apple’s website, but then it all falls over when it tries to authenticate. Endless spinner. Apple customer support can’t handle the number of people with problems, so I’m stuck 🙁
 
I may be asking a silly question for this forum but does anyone know about orders made through carriers (eg Telus)? Are delivery expectations going to be the same?
 
I noticed that today the in-store pickup option for new pre-orders just says to check on the 22nd. Does anyone know what the best time is to check on launch day? 8 AM local store time? Midnight pacific time?
 
Had two ProMax Blue Titanium 256gb ready to go...got into the store at 5.05am but kept getting an error while trying to access the phones I had previously set up. Was finally able to successfully place the orders at 5.25am. Both arrive Fri 09/22 and are currently in "Preparing to ship" status.
 
**The Most Heartbreaking Story**
Picture the scene….I’m a huge Apple disciple, always have been, ever since my parents opened an Apple shop (which you could back then!) when I was about 4 or 5 years old in the very early 90’s. Owned something from nearly every product line and watched every event for the last 20 years….you get the idea…I’m a massive Apple Fanboy. Anyway, I’m still rocking an iPhone 11 (don’t ask, but having kids makes you poor!) and knew about the USB-C rumours since it first emerged so didn’t get a 14 because I really wanted to wait for USB-C. I’d decided on a 15 Pro Max and to say I’m excited is an understatement.

My wife on the other hand couldn’t care less, she’s still using an 11 and would be happy with that but I decided that she can upgrade to a 15 Pro so we don’t have different cables and she takes a lot of pics of our kids, so the camera would be good for her…. But she’s not bothered by technology AT ALL!

I go to preorder on Friday, I’m sat there at 1pm (UK Preorders open), I’d ‘got everything ready days before by doing the finance applications etc… but it only let me order one phone at a time and didn’t give me the option to choose (that I could find in the app in my rushed panicked state to get it done quickly). The app preordering was horrendous, repeatedly crashed, failed to go through etc.. so took me 15 minutes to do the first order but cause I couldn’t choose which order I found out after that her phone went through first….expected delivery 22nd Sept. So i then continue to order go through the ordering for mine but due to the system continuing to crash and fail, it took another 10 minutes, but eventually went through and both phones were ordered. The expected delivery date for my phone…..

27th Sept - 2nd Oct!!!!!! 🤬🤬🤬🤬🤬

You can imagine my anger at the fact her phone is coming a week before mine when she literally doesn’t care but for me, this day will be more important that the birth of my kids (don’t tell her but I know there’s no way she’ll see this!).

She, however, thinks this is hilarious!!! 😂😂
 
"Aloha" UltimateSyn - also posting from Hawaii (Hilo). The Apple Store finally let me in on my Mac at 02:15, and even after I had completed my order, the iOS Apple Store app was still showing "almost there". Funny. Now happily waiting for an iPhone 15 Pro Max Blue 512 GB to replace my iPhone 13 Pro Max Sierra Blue 1 TB which will be going to Gazelle.
Aloha! Did you get a delivery date quoted for 9/25 too? I never seem to be able to get Friday launch day delivery estimates here in Kauai.
 
So what are the chances I'm able to walk into a store 8AM on Friday and just buy a 15 Pro Max? Is there really a decent amount of regular stock?
 
My iPhone 15 Pro Max, Black, 256GB had an original arrival date of October 4-9

Now it says September 28

It's being shipped "Standard Delivery" by UPS.

Was there an option for faster delivery? I had such a difficult time loading my order in the app at 8am that morning so I might have missed it. Oh well. It's still a week earlier than I had expected. I'm happy!

😎
 
My iPhone 15 Pro Max, Black, 256GB had an original arrival date of October 4-9

Now it says September 28

It's being shipped "Standard Delivery" by UPS.

Was there an option for faster delivery? I had such a difficult time loading my order in the app at 8am that morning so I might have missed it. Oh well. It's still a week earlier than I had expected. I'm happy!

😎
”Standard Delivery” is normal, and the only option when ordering.
 
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My iPhone 15 Pro Max, Black, 256GB had an original arrival date of October 4-9

Now it says September 28

It's being shipped "Standard Delivery" by UPS.

Was there an option for faster delivery? I had such a difficult time loading my order in the app at 8am that morning so I might have missed it. Oh well. It's still a week earlier than I had expected. I'm happy!

😎
Congrats! Similar happened to me. I was October 4-9 now it says September 25th ...
 
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