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iPhone 16 Pro Bug Causing Random Freezing and Restarts

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Apr 12, 2001
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There appears to be a bug with some iPhone 16 models that is causing random restarts, according to complaints on Reddit, the MacRumors forums, and the Apple Support Communities. Affected users are seeing their iPhones freeze unexpectedly and then reboot.

iphone-16-pro-colors-1.jpg

Reports about the issue have been ongoing since the iPhone 16 models first launched in September, and have continued to this week. The iOS 18.0.1 and iOS 18.1 updates do not fix the issue, as it has continued to happen to users even after installing the latest software.

The problem seems to pop up randomly. The display will stop responding or will be very slow to respond to touch input, and then the iPhone will do a quick restart. There have also been reports of the iPhone restarting unexpectedly when in StandBy mode.

Some users who contacted Apple shortly after the new iPhones launched were able to get replacement devices, but have had the issue reoccur. Almost all of the complaints are about the iPhone 16 Pro or iPhone 16 Pro Max, so it may only be the Pro models that are impacted.

For most people, the issue is sporadic, but some users have seen 10 to 20 crashes per day. In some cases, doing a fresh install and not reinstalling from an iCloud Backup seems to have fixed the problem, so it is possible that this is a bug related to iCloud.

Let us know in the comments below if you've been experiencing this freezing and crashing issue.

Article Link: iPhone 16 Pro Bug Causing Random Freezing and Restarts
 
Article Link
https://www.macrumors.com/2024/10/18/iphone-16-pro-restart-bug/
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MacRumors said:


There appears to be a bug with some iPhone 16 models that is causing random restarts, according to complaints on Reddit, the MacRumors forums, and the Apple Support Communities. Affected users are seeing their iPhones freeze unexpectedly and then reboot.

iphone-16-pro-colors-1.jpg

Reports about the issue have been ongoing since the iPhone 16 models first launched in September, and have continued to this week. The iOS 18.0.1 and iOS 18.1 updates do not fix the issue, as it has continued to happen to users even after installing the latest software.

The problem seems to pop up randomly. The display will stop responding or will be very slow to respond to touch input, and then the iPhone will do a quick restart. There have also been reports of the iPhone restarting unexpectedly when in StandBy mode.

Some users who contacted Apple shortly after the new iPhones launched were able to get replacement devices, but have had the issue reoccur. Almost all of the complaints are about the iPhone 16 Pro or iPhone 16 Pro Max, so it may only be the Pro models that are impacted.

For most people, the issue is sporadic, but some users have seen 10 to 20 crashes per day. In some cases, doing a fresh install and not reinstalling from an iCloud Backup seems to have fixed the problem, so it is possible that this is a bug related to iCloud.

Let us know in the comments below if you've been experiencing this freezing and crashing issue.

Article Link: iPhone 16 Pro Bug Causing Random Freezing and Restarts
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I’ve been experiencing this on my iPhone 14 Pro Max as well so definitely not an issue just for the 16 models.
 
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Apple needs to lay off these massive software and hardware updates every year. Each year it gets worse and worse. This year has been the worst cycle of software in Apples history. Bricked iPads and Apple Watches. Selling phones using commercials on features that aren’t even out yet and won’t be for months (Apple Intelligence). All of this reeks of desperation to keep shareholders happy while trying to hoodwink the public.

Its embarrassing and I think all of us should expect more from a 3 Trillion dollar company.
 
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My 15pm will freeze like its caching sometimes, other times its more annoying like when i try to swap tabs in safari and some of them i cant click and have to x out of them but some i can switch to some tabs.

only started when i upgraded to ios18
 
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jonnyb098 said:
all of us should expect more from a 3 Trillion dollar company.
Click to expand...

This really is the bottom line. And Apple should expect more of itself. Whatever the underlying causes/conditions are, they should be added to testing processes for future releases. Even the best engineers produce bugs, but significant ones shouldn't make it to production like this, especially from a company like Apple.
 
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I've been on iOS 18 beta since launched on my iPhone 15 Pro, and this was very very present even then.

It seems like a memory management issue.

I now have the iPhone 16 Pro Max, and it's better, but still pretty bad.

The phone just becomes unusable. Apps will stall, crash, never load, resetting helps, but doesn't resolve it.

The last time I remember this buggy of a production release that affected both older phones and the new one was iOS 11, that one was a mess.

Very surprised and shocked by the performance issues.
 
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Intermittent screen issues.

Intermittent waking Siri issues.

Intermittent very slow dictation issues.

Trash no longer auto-deletes old emails.

If I had an option to purchase the iPhone 16 Pro Max without the camera button, I’d opt for that instead of what I have. It serves no useful purpose whatsoever.
 
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jonnyb098 said:
Apple needs to lay off these massive software and hardware updates every year. Each year it gets worse and worse. This year has been the worst cycle of software in Apples history. Bricked iPads and Apple Watches. Selling phones using commercials on features that aren’t even out yet and won’t be for months (Apple Intelligence). All of this reeks of desperation to keep shareholders happy while trying to hoodwink the public.

Its embarrassing and I think all of us should expect more from a 3 Trillion dollar company.
Click to expand...
Vote with wallets. It’s what I’m doing by skipping the 16 Pro. I upgraded every year prior.
 
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If a fresh install helps it then I suspect that it's not an iCloud issue but instead there's some setting somewhere that the user inherited from their old phone that somehow is messing up the new phone. If Apple can isolate what the common setting is they can find out why it causes the reset and then fix it (challenging).

FYI, I installed by copying all my settings from my old phone and I'm not seeing this problem. But probably because I just didn't happen to have the unlucky odd setting set a certain way.
 
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