I looked through the whole forum..no solution. this is a brand spanking new Iphone 3G that Apple gave me today. I went to iTunes to restore it before I did anything to it. It has 3.1.2 firmware on it. middle of the restore I get an error message saying that iTunes couldn't restore..but now my phone is stuck on the usb and itunes picture I restarted my computer..and now I am getting a message from windows saying "usb device not recognized" under the device manager it is unknown device. sooo what should I do? please please help if you know!