Thanks, everyone!
Thanks folks, for so many comments, keeping this topic near the top of the list.
Just for the record, I've been using Apple since before the first Mac. I've been doing general Mac consulting, DTP, web-work, and database development for close to 20 years. I probably have converted more people away from Windows to Mac machines than most of you yahoos.
In my small ways, I've tried to help Apple change the world.
Today, I stood in a 3-hour line to help a relative get her iPhone before going on a trip. And, yes, I actually advised her to get it -- it suits her needs.
To put my concerns about the iPhone in a nutshell, they are that the iPhone, even in v1, has the obvious ability to be a great phone+PDA, but has made deliberate choices to avoid that much-needed role.
So I cannot recommend the iPhone to anyone looking to replace their PDA and their phone. If Apple cared, they could have managed that in v1.
Yes -- anyone who uses their phone+PDA for *real* work is going to want to use a collapsible BT keyboard for meeting notes, drafts while commuting, you name it. Apple is working *way* too hard to limit BT access in order to keep control of third-party products.
I am not saying the V551 is *more* productive than the iPhone, but it is certainly a better phone -- better reception, better battery life, better form factor. It does voice dialing and voice memos. With a new battery it gets about 8 hours talk time.
I've since upgraded to the SE z750a. AT&T appears to have killed the 9-hour talk-time life somehow, but in every other regard it is a better phone. It is also super easy to transfer media to and from it without going through iTunes/MobileMe. I can operate it with one hand easily, and even without looking at it. Maybe Rachmaninoff could do that on an iPhone, but not your average person. Oh, yeah, and my z750 does just fine at checking e-mail, internet access, and so forth. Decent camera; exceptionally good video recording (with sound). Better text messaging and video messaging options than the iPhone. And I can listen to KPFA and KDFC on the FM radio without downloading podcasts -- nice.
I've done reception tests against the old iPhones against both these phones and kicked the iPhone's butt. The v2 iPhone appears to be a little better but not top marks.
For those folks who claim their v1 phones have stood up to abuse, I can tell you I know a LOT of people with v1 phones who had the opposite experience. Scuffed and cracked screens, etc.
So, if you're buying a PHONE, the iPhone cannot stand up to a lot of phones out there.
And if you want a phone+PDA, the iPhone simply ISN'T a viable PDA yet. The PDA market it ripe for plunder by Apple (has been for YEARS), but Apple is making us wait. Apple should be ashamed of that!
A typical PDA can go online, download apps, etc. -- where are all the security problems iPhone fans keep warning about, and why can't Apple surmount them? (BTW: Forgive me if there are now voice recording capabilities available -- the Apple reps I spoke to both said there aren't -- can I also hook up an external mic, like with my iPod?).
Now, then, if you are looking for an *iPod* + phone, then the v2 iPhone is a pretty good deal -- but that's not what I'd call a productivity phone.
The single best thing I can find about the v2 iPhone is that one can cancel the AT&T data plan and still get internet via WiFi.
I'll agree with everyone who says that the iPhone is half way there.
It's just killing me that they're taking so long to get there.
Like I said -- I *want* to want an iPhone.
But for me, it would have to be either a better basic phone than my clamshell z750, or else give me a way to get work done without my laptop (like a good PDA does).
And it ain't there yet.
No one is sadder than me about that.