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Lotsa jerks on the internet... I'm sure that they make mistakes too, but they'd rather point out others' mistakes. My theory is that it's because they don't get enough sunshine and human interaction--don't take it personally!

I would not pay $200 to get the screen replaced. First of all, Best Buy is one of the most lenient stores in terms of returns. Even if you are not successful one time, I would try again on a different day at a different time of day. Not sure what story you should give them though... probably shouldn't lead with "I dropped it."

If that does not work, then you should be able to make the repair yourself. Unfortunately, 3GS parts are not really on the market for 3rd party vendors right now, so you'll either have to live with it or try it with the 3G screen. The 3G screen should fit, but I don't know if they changed any of the cabling, a la the charger pins. Since that could lead to an even worse situation, I would probably just live with it until you can get 3GS specified parts.

If that time comes there are several vendors, so you should shop around for the best deal, but go ahead and bookmark ifixit, because their teardown instructions are excellent. You can probably get a good suction cup from your local dollar store and a good stiff guitar pick is much better than their case opening tools (at least for the 5th gen ipods). I would expect the cost to be closer to $60-80, so maybe it's not worth the trouble for you.


M@

Thanks for the input buddy. I appreciate it. thanks to everyone who actually tried helping. I actually did go to the apple store and i was honest with that happened and the manager said that apple has been made aware that the screen on the 3gs is slightly more delicate then the 3g so that's why it cracked and she willingly and nicely replaced my phone. she said shes had a number of people come in with the crack. this made my day, you guys have no idea. thanks again!
 
I was suprised she told me about the screen on the 3gs. i havent heard that about the phone but I guess she would know more then me.
 
Thanks for the input buddy. I appreciate it. thanks to everyone who actually tried helping. I actually did go to the apple store and i was honest with that happened and the manager said that apple has been made aware that the screen on the 3gs is slightly more delicate then the 3g so that's why it cracked and she willingly and nicely replaced my phone. she said shes had a number of people come in with the crack. this made my day, you guys have no idea. thanks again!

Probably should have started there first I would imagine. I also have to say what kind of comments did you honestly expect when you are fishing for an answer that most people do not agree with?

I am by no means a saint - I have done some evil **** in my time - but even I own up to stupid stuff once in a while. Honesty is the best policy. If that does not work - $200 dollars for an Apple certified screen replacement is pretty fair in my opinion :)
 
so something horrible happened this july 4th weekend. my phone fell and the corner of the screen cracked on the bottom right and upper top corner. they are small cracks but im terribly bothered cuz ive had this phone for 5 days. can i return it under the 14 day return policy? or am i SOL? please help.

my friend did the same thing, as long as its only the glass, you can get buy the glass and have it replaced for under $100 bucks..
 
Thanks for the input buddy. I appreciate it. thanks to everyone who actually tried helping. I actually did go to the apple store and i was honest with that happened and the manager said that apple has been made aware that the screen on the 3gs is slightly more delicate then the 3g so that's why it cracked and she willingly and nicely replaced my phone. she said shes had a number of people come in with the crack. this made my day, you guys have no idea. thanks again!

nice...good thing it worked out..
 
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