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I know this sounds odd but I literally woke up this morning and saw this:

http://gallery.me.com/ashley.warren#100011

I was using the phone last night and it was pristine, put it in my bedside table, woke up this morning, picked up the phone, saw the crack. It's had the bumper on it since day 1.

I already setup a swap at the Apple store but I just wanted to post here, this stuff is fragile! Be careful, glass is glass apparently, no matter what Apple says.

Same thing happened to me... i posted this last night. I'm hoping they will switch me out today. https://forums.macrumors.com/threads/960929/
 
Apple may not have said it's Gorilla Glass, but how they describe it in their own design video makes it sound like it could be. The experiences with screen breakage to date certainly imply that it's not Gorilla glass and instead some cheap knockoff as already stated. However it hasn't been confirmed or denied as to what exactly it is. Has it?

Here's a good link on the debate. There's tons of links out there on this topic.
 
My biggest gripe about the glass is:

Why the hell did they even say "30x stronger than plastic"? Who cares about plastic? :)

Would have made some sense to say "it's 30% more resistant to scratching than the glass on the iPhone 3GS" or something of a similar manner, but plastic?

Who writes this stuff for Apple? :D

One of Apple's many writers:
 

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It's interesting how everyone is calling the glass "Gorilla glass" when Apple never stated what type or who made it.

Has it been confirmed by anyone that the glass is actually "Gorilla glass" or are people just going to keep using that term because it sounds good? :confused:

I know. It needs to stop as the glass is NOT "gorilla glass". Same with the "death grip" reception issue. There is nothing "death grip" about it. Whoever is coining these phrases needs to be fired.

iFixIt is partly to blame because they initially claimed the front screen is Gorilla glass then backtracked on their claim and now says it is "reported" to use Gorilla glass. Apple has made no such claim regarding the brand of glass used, but both the front and back screens use chemically strengthened aluminosilicate glass.
 
Has it been confirmed by anyone that the glass is actually "Gorilla glass" or are people just going to keep using that term because it sounds good? :confused:


Two months ago my father told me Gorilla Glass by Corning was being used by Apple. How did he know this before anyone knew what the new phone looked like?

He lives near Corning HQ in Corning NY.

That was the only news bit to make the local paper. Until we saw the phone, it meant nothing to anyone, other than more jobs for Corning.
 
Indeed. Although this "Gorilla glass" is supposedly of the same type used in helicopters and high-speed trains, it's rather brittle. Cell phones potentially take a lot of abuse & so for one that is sandwiched between two pieces of crack-prone glass, it's essential to get a good case!

I'm waiting for the Defender from Otterbox. In the interim I'm using the Belkin Grip Vue which is only a slight improvement over Apple's 29$ rubber band.

Is the Defender really that much more protective than the Impact Series Case from Otterbox? Is the $30 gap really worth it, in your opinion?
 
iFixIt is partly to blame because they initially claimed the front screen is Gorilla glass then backtracked on their claim and now says it is "reported" to use Gorilla glass. Apple has made no such claim regarding the brand of glass used, but both the front and back screens use chemically strengthened aluminosilicate glass.

It seems a lot of blogs are to blame. I honestly don't care as it doesn't bother me, however it's just kind of crazy to say the iPhone is using Gorilla glass when nobody has proof of that and even Apple never claimed as such.

Two months ago my father told me Gorilla Glass by Corning was being used by Apple. How did he know this before anyone knew what the new phone looked like?

He lives near Corning HQ in Corning NY.

That was the only news bit to make the local paper. Until we saw the phone, it meant nothing to anyone, other than more jobs for Corning.

No offense to you but your post holds as much water as a strainer. ;)


People should refrain from using the words "Gorilla Glass" in describing the iPhone screen as it has never been claimed to use it.
 
I know this sounds odd but I literally woke up this morning and saw this:

http://gallery.me.com/ashley.warren#100011

I was using the phone last night and it was pristine, put it in my bedside table, woke up this morning, picked up the phone, saw the crack. It's had the bumper on it since day 1.

I already setup a swap at the Apple store but I just wanted to post here, this stuff is fragile! Be careful, glass is glass apparently, no matter what Apple says.

How much are you going to have to pay for the swap? I have a bumper too and I took off to clean the dust and noticed a chip of glass has come off UNDER the bumper. It sucks
 
I can believe it. My Macbook Pro's glass did that a little over a year ago. Woke up one morning and had a crack similiar to that in the glass of my MBP.

why is everyone waking up to this? Maybe there are underwear gnomes running around at night? :eek:
 
i don't doubt it is a strong glass but it is kept very taught with nowhere to flex, as you see in that dell video the glass was pushing down onto the display when he was stabbing it, the iphone glass has no where to go, that force has to be expanded in some way so it causes stress and causes it to crack, if it wasn't so tightly packed it would probably be more resistant
 
Here's a theory... there may have been a tiny crack or knick. The phone gets warm in your hand when using it, almost hot if you are pulling a lot of data, streaming, etc. I assume heavy use right before bed. Set it on the night stand, it cools rapidly and that causes a crack, without a drop. Unlikely but not implausible.



ash =o)
 
Granted the OP had one of the bumpers on the phone, but I'm not surprised at all...

First off, I don't see what good the bumpers really will do... It protects the edge, but NOTHING in the middle. That's an awful lot of glass left exposed...

People really should get real cases and not rely upon the bumpers.
 
People are just calling it that to give their units something positive in lieu of the negative press regarding the hardware build of the phone. Fact is, it's NOT gorilla glass -- otherwise Apple would have said it was. It's a cheap knockoff that breaks easily.

Apple could venture into the dessert business and sell a cannoli made out of poop, and people would say they reinvented it and made it better. Ah well, Just how most Apple consumers function.

Disgusting.

Gorilla glass - LOL!

Gorilla Glass can shatter on non-iphone devices:

Dell Streak:
http://www.youtube.com/watch?v=YuuWRB43HCE

Motorola Droid:
http://www.howardforums.com/showthread.php/1591120-Droid-screen-is-SHATTERED

We hear about it more about the glass shattering on the iPhone because there's an order of magnitude greater number of iPhone 4's in the wild than the Streak/Droid etc.
 
Ok just got back from Apple store and they are going to swap it out, although they don't have any 32gb in stock so they will order me a new one. They were very nice and at first said that they were really "doing me a pretty big favor here" because it was obviously user error, but "because they are so new...." etc.

I started to get a little frustrated and just tried to calmly explain that I didn't do anything and then also pointed out an area where it looked like the glass popped off the back, AND you couldn't feel anything rubbing your finger across it, AND it's now brown/yellow where the crack is, like it's burnt or something.

Then she took the phone back to another genius who said "single hairline cracks are always covered under warranty as long as there are no spiderweb type cracks where it was obviously hit with something" this made me feel better. However they still can't tell me why this happened or how to keep it from happening other than to baby it even more than I have been. A little concerned about having a phone that's so fragile. I've always kind of babied my electronics and trust me I'm a web dork, there is no running, jumping, exercise of any sort going on unfortunately. So if I can crack one of these things, get ready, there will be a flood of these pretty soon.
 
Apparently this is the only case that will fully protect the iPhone 4 from glass damage:

2598_0.jpg
 
All the breakthrough technology in iPhone 4 is situated between two glossy panels of aluminosilicate glass — the same type of glass used in the windshields of helicopters and high-speed trains. Chemically strengthened to be 20 times stiffer and 30 times harder than plastic, the glass is ultradurable and more scratch resistant than ever. It’s also recyclable.

http://www.apple.com/iphone/design/
 
Ok just got back from Apple store and they are going to swap it out, although they don't have any 32gb in stock so they will order me a new one. They were very nice and at first said that they were really "doing me a pretty big favor here" because it was obviously user error, but "because they are so new...." etc.

I started to get a little frustrated and just tried to calmly explain that I didn't do anything and then also pointed out an area where it looked like the glass popped off the back, AND you couldn't feel anything rubbing your finger across it, AND it's now brown/yellow where the crack is, like it's burnt or something.

Then she took the phone back to another genius who said "single hairline cracks are always covered under warranty as long as there are no spiderweb type cracks where it was obviously hit with something" this made me feel better. However they still can't tell me why this happened or how to keep it from happening other than to baby it even more than I have been. A little concerned about having a phone that's so fragile. I've always kind of babied my electronics and trust me I'm a web dork, there is no running, jumping, exercise of any sort going on unfortunately. So if I can crack one of these things, get ready, there will be a flood of these pretty soon.


I wonder.... Based on what you said about the discoloration, I wonder if maybe the battery overheated and expanded, putting pressure on the back plate and causing it to shatter?
 
Your screen cracked with a bumper on it while sitting inside your bedside table? That's incredibly hard to believe, but Apple is being really easy with courtesy exchanges. My sister dropped her phone on the 4th from her lap onto an asphalt driveway and her screen got smashed, I brought it to the Apple Store and they replaced it no questions asked.

What did she tell them when she called? Mine fell off a patio table into the GRASS and cracked on the back.
 
The glass is 30 times harder, not stronger, than plastic.
 
Here's a theory... there may have been a tiny crack or knick. The phone gets warm in your hand when using it, almost hot if you are pulling a lot of data, streaming, etc. I assume heavy use right before bed. Set it on the night stand, it cools rapidly and that causes a crack, without a drop. Unlikely but not implausible.



ash =o)

This brings back old memory. My wife had an old, old laptop running Windows 95 that could pass as a netbook today and the screen shattered while inside a black laptop bag (probably due to heat). After many hours being a squeaking wheel on the phone with customer services, they admitted it could've stemmed from a design flaw and agreed to replace the screen under warranty.
 
If it's cracked, would the color bleed when putting pressure on it? It seems my phone has a hairline crack about half an inch from the side of the phone and about an inch long. It doesn't touch any edge, and I never dropped it so I'm not sure how it happened. I have the invisible shield on so I'm not sure if it's just a scratch on the shield. I might take of the shield just to be sure, what is the solution Zagg use for the shield, it it just water?
 
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