iPhone 4 iOS 7.1.2: won't sync with iTunes 11.4

Discussion in 'iPhone' started by Duckyduckbumps, Jun 3, 2017.

  1. Duckyduckbumps macrumors newbie

    Duckyduckbumps

    Joined:
    May 29, 2017
    #1
    Hello,

    My dad is trying to sync his iPhone 4 iOS 7.1.2 with iTunes 11.4 on the Mac, which is running Snow Leopard.

    These are the latest versions of software available.

    The sync button on iTunes is grayed out.

    I couldn't seem to find out if these versions of iOS and iTunes are compatible with eachother. Any tips would be appreciated.

    Thanks.
     
  2. gregrose macrumors 6502

    Joined:
    Jun 24, 2010
    #2
    I can't remember the versioning iTunes, but iTunes stopped supporting any iOS older than 9 I believe.
     
  3. mccjim12 macrumors member

    Joined:
    Sep 23, 2012
    Location:
    Stamford, CT
    #3
    May be a support/version issue as the other poster said. I was able to restore/sync my 4 on 7.1.2 but I was running Leopard and I believe a version of iTunes 10.
     
  4. Shark5150 macrumors 6502a

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #4
    I synced my vintage 4 running 7.1.2 on Sierra running the latest iTunes. Just yesterday.
     

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