iPhone 4 iOS 7.1.2: won't sync with iTunes 11.4

Duckyduckbumps

macrumors member
Original poster
May 29, 2017
75
32
Hello,

My dad is trying to sync his iPhone 4 iOS 7.1.2 with iTunes 11.4 on the Mac, which is running Snow Leopard.

These are the latest versions of software available.

The sync button on iTunes is grayed out.

I couldn't seem to find out if these versions of iOS and iTunes are compatible with eachother. Any tips would be appreciated.

Thanks.
 

gregrose

macrumors 6502
Jun 24, 2010
367
81
I can't remember the versioning iTunes, but iTunes stopped supporting any iOS older than 9 I believe.
 

mccjim12

macrumors regular
Sep 23, 2012
103
16
Stamford, CT
Hello,

My dad is trying to sync his iPhone 4 iOS 7.1.2 with iTunes 11.4 on the Mac, which is running Snow Leopard.

These are the latest versions of software available.

The sync button on iTunes is grayed out.

I couldn't seem to find out if these versions of iOS and iTunes are compatible with eachother. Any tips would be appreciated.

Thanks.
May be a support/version issue as the other poster said. I was able to restore/sync my 4 on 7.1.2 but I was running Leopard and I believe a version of iTunes 10.
 
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