Iphone 4 reception problems? Get your phone replaced before Apple gets flooded

[Ferris23]

IPhone Reception problem/Apple replacing my phone.

if I bought the Phone through AT&T (Premier) would I still go through Apple for a replacement?

No, AT&T or Apple phone support.


I still am in disbelief over the response to this problem. Ballsy.

Edit: Yes you can actually but the store has to have replacement units in stock.

 

[gordita]

if I bought the Phone through AT&T (Premier) would I still go through Apple for a replacement?

I hope to god that it would be ok to go to an apple store no matter where you bought it from.
I know i'm in the same boat and like everyone else, I'm going to enjoy the phone for a week or two and see what apple comes up with.
either ways, I will make sure I don't have a lot of personal stuff on the phone should I need to send it back ( i can always restore it).
I will be using this phone for about 2 yrs and I want it to be 100% functional.

one Q: if I do not remove the plastic strip covering the front phone screen (when u initially remove it from the box), the volume in a phone call will be extremely low, correct?
I do not want to remove this film unless I have an invisible shield to protect the screen.
couple of phone calls I've made, the other party's voice sounds so low, I can barely hear them, i'm assuming it's because of the factory film covering?
please confirm

 

[fr4c]

Correct since the plastic film is covering the ear piece.

 

[Ferris23]

I hope to god that it would be ok to go to an apple store no matter where you bought it from.

You can if they have replacements. Not NIB but they are new...

 

[0101001]

No issue with my 3.

 

[Ferris23]

I'll post my results with the new phone tomorrow. I hope that's the case for me too.

Still don't understand why no Apple techs knew that the phone shouldn't be held on the left corner.

 

[arif123]

iPhone 4 replacement policy at a local Apple Store

I got an iPhone 4 with defective LCD panel ( http://www.linksalpha.com/discuss?id=iphone-4-orders-being-prepared-for-shipment-665194 ). I went to an Apple store to report it. They pulled out a new unit in a box for a replacement. When I handed in the receipt (I bought it from At&t store), they said they cannot replace with a unit in the regular retail box - they can only offer a new iPhone 4 that is not packaged in a retail box. They suggested me to go to the At&t store if I want a unit in a retail box. I went to the At&t store but they didn't have a unit in stock. The rep at the At&t store told me to double check with Apple store with their replacement policy, since Apple is responsible for the device regardless where the unit is purchased.

Do you think what I experienced at the Apple store is standard Apple replacement policy for defective unit? Should I try another Apple store?