With much anticipation Apple released the iPhone 4S a few weeks ago but since then, customers have encountered several significant issues: Siri outages, battery consumption, poor call quality. This makes antenna-gate seem tiny by comparison.
Now Apple clearly anticipated the excitement and pent-up demand for the 4S but from an engineering and infrastructure standpoint, well, it has not been Apple's finest hour.
As a long-time Apple customer (iPad2, iPhone 4, MacBook Pro plus phones and computers for my family) I am a concerned. This was Tim Cook's first product that was 'his' and I seriously hope he is kicking a$$ and taking names a la Steve Jobs.
You can sell cool technology all you want but it needs to work as advertised or it WILL negatively effect your business and allow competitors an opening.

Now Apple clearly anticipated the excitement and pent-up demand for the 4S but from an engineering and infrastructure standpoint, well, it has not been Apple's finest hour.
As a long-time Apple customer (iPad2, iPhone 4, MacBook Pro plus phones and computers for my family) I am a concerned. This was Tim Cook's first product that was 'his' and I seriously hope he is kicking a$$ and taking names a la Steve Jobs.
You can sell cool technology all you want but it needs to work as advertised or it WILL negatively effect your business and allow competitors an opening.