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Is your black iPhone 5 scuffed, chipped or scratched?

  • Flawless

    Votes: 1,158 46.1%
  • Flawless because I put a case on it.

    Votes: 198 7.9%
  • Scuffed out of the box

    Votes: 820 32.7%
  • Scuffed/scratched shortly after

    Votes: 334 13.3%

  • Total voters
    2,510
I've been carrying my black ip5 since launch day completely naked in my pocket, and I do not have one scuff mark or blemish.
 
I've been carrying my black ip5 since launch day completely naked in my pocket, and I do not have one scuff mark or blemish.

you are really lucky - my black arrived damaged and got much worse as i waited for replacement, then I rec'd a white and it had a ding by the camera both phones came from DN

called apple and they were super nice

I'll try and take some pics today with close up lens

also having massive problems w/wifi but I assume that can be fixed with next update
 
My White iPhone 4S arrived today. Spotless :eek: And it was listed as "used" on eBay. Even the accessories were untouched.

Some bloke on the other side of the country has better quality control that Apple. :rolleyes:
 
time to take stock folks. no more screaming about the .0025mm nick in your phone. someone somewhere has a 25mm gash on his face because of it.

Right, because of Apple's lax QC standards and now them try to manage them, the customers are all responsible for injuries as a result of the riot. Give me a break.
 
So I've been reading this whole thread since the start. My contract has ended and I was on the market for a new phone. The iPhone 5 definitely caught my eye as an option with sgs3 or htcx in the mix aswell.

Reading this thread though and weeding through all the posts made me actually decide to take a look myself what the fuss was all about.
Most people had unpacked loads of iPhones before getting the right one, but the customer service seemed to be on par for a premium product.

So I went to pickup my i5 today and had to unpack three boxes before getting a cosmetically,what seems to be, flawless iphone.

The first one had a chipped chamfer and a scuff on the sideband. The second had a scratch on the sideband and they had to get the manager to ask if I could open a third box. The manager was really nice he said that they didn't tolerate these cosmetic flaws and that I was allowed to open as many boxes as needed.

Quite happy with my i5, but I'm still waiting for my nano sim.

Like to add that the boxes that I opened were all "original" iphone 5 boxes. Not those that were described in here. Had to fill out my details after every one box though, different box/different serial code.
 
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you are really lucky - my black arrived damaged and got much worse as i waited for replacement, then I rec'd a white and it had a ding by the camera both phones came from DN

called apple and they were super nice

I'll try and take some pics today with close up lens

also having massive problems w/wifi but I assume that can be fixed with next update

I'd be interested to know if there is any pattern between gig sizes. Mine is a 64 and was shipped from China.
 
I'd be interested to know if there is any pattern between gig sizes. Mine is a 64 and was shipped from China.

both mine att 16GB

black DN week 34
white DN week 38

----------

So I've been reading this whole thread since the start. My contract has ended and I was on the market for a new phone. The iPhone 5 definitely caught my eye as an option with sgs3 or htcx in the mix aswell.

Reading this thread though and weeding through all the posts made me actually decide to take a look myself what the fuss was all about.
Most people had unpacked loads of iPhones before getting the right one, but the customer service seemed to be on par for a premium product.

So I went to pickup my i5 today and had to unpack three boxes before getting a cosmetically,what seems to be, flawless iphone.

The first one had a chipped chamfer and a scuff on the sideband. The second had a scratch on the sideband and they had to get the manager to ask if I could open a third box. The manager was really nice he said that they didn't tolerate these cosmetic flaws and that I was allowed to open as many boxes as needed.

Quite happy with my i5, but I'm still waiting for my nano sim.

i agree that customer service has been great in my experience as well - are you in US? great that you were able to get a flawless!
 
I've been carrying my black ip5 since launch day completely naked in my pocket, and I do not have one scuff mark or blemish.

I've also been carrying my black iPhone 5 around naked (very carefully) since launch day and have not scratched or scuffed it at all. Of course I do have 3 tiny nicks and a small mark below the insert above the silent rocker where it looks like the coating was rubbed off but those were all there right out of the box.

My brother got a flawless black phone on launch day and has been carrying his naked as well, he has one tiny nick where he dropped his phone.
 
Despite the number of legitimate complaints on this forum regarding both pre-damaged phones and those damaged easily after opening, you still cannot conclude that the iPhone 5 design & manufacturing processes are fatally flawed.

I believe this will turn out to be two problems that may be related. First, a manufacturing or packaging problem on a limited scope resulting in the big dings and scratches seen right out of the box. Second, an anodizing issue resulting in the easy scuffing a few people have experienced.

These problems need to be corrected. However, they don't indicate a total failure of design and the need to give up and skip an entire generation.

I've seen numerous black iP5s now (our two included) being used no differently than their predecessors without a single issue.

The core problem is that the aluminium frame scratches/nicks/dings/dents very easily. Either it will happen at the factory or it will happen in your possession. The frame was another bad choice made by apple in recent times.
 
iPhone 5 replacements

Hi peeps.

Glad I found this forum and was not alone.

I had to replace my iphone 5 due to it being chipped and power button really loose. Anyway I got my replacement, it's a lot better than first... Few miniscule dots of white around socket edges at bottom of phone but not noticeable. Anyway I then switch it on and find dust under the glass of front screen. I was hoping it was just under screen protector but it wasn't when I took it off.

Question is do I replace again... The dust is small but I keep seeing it and does my head in. O2 are re emailing apple in hope that third time lucky if poss but I dunno what do ya think!????

Answers on a postcard
 
Hi peeps.

Glad I found this forum and was not alone.

I had to replace my iphone 5 due to it being chipped and power button really loose. Anyway I got my replacement, it's a lot better than first... Few miniscule dots of white around socket edges at bottom of phone but not noticeable. Anyway I then switch it on and find dust under the glass of front screen. I was hoping it was just under screen protector but it wasn't when I took it off.

Question is do I replace again... The dust is small but I keep seeing it and does my head in. O2 are re emailing apple in hope that third time lucky if poss but I dunno what do ya think!????

Answers on a postcard

Return it, stick with your old phone for a month or two then try again, by then apple should have sorted their quality control problems out.
 
Yeh I guess... I mean I'm going through O2 at the mo.. Ya get 28 days for any faults usually not matter how many exchanges usually. But then I see your point about just goin the apple store under manufactures warranty. It's a small dot but is a pain.. I mean shouldn't be there either way right.

Thanks for replying
 
The core problem is that the aluminium frame scratches/nicks/dings/dents very easily. Either it will happen at the factory or it will happen in your possession. The frame was another bad choice made by apple in recent times.

Sorry, I disagree. My iP4 had scuffs on the band within a couple of weeks.

People here act like these things get dented or scuffed by wood tables, plastic counters, or denim pockets and that's just not the case.

I just got back from the local Best Buy. I watched a group of kids playing with the store display black iP5 which is flopping about on a security tether and they weren't gentle. The unit is still flawless.
 
Yeh I guess... I mean I'm going through O2 at the mo.. Ya get 28 days for any faults usually not matter how many exchanges usually. But then I see your point about just goin the apple store under manufactures warranty. It's a small dot but is a pain.. I mean shouldn't be there either way right.

Thanks for replying

I have been refused a 3rd replacement from apple. They offered a refund but that was it. The 2nd replacement is just about perfect there are a couple of paint flakes which I think I am going to just put up with.
 
Hi guy's

Just picked up my new iPhone 5 today. I got the white one and it came flawless... Very happy with it so far. My friend has a one week old black iPhone 5 and he has few scratches already on his(he carries it in a soft pouch:D). Glad i got the white, you don't notice the finger prints as much. I think my wife already called dibs on it.:(
 
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My phone just dropped from my pocket to the seat rail in my car, scuffs all over the corner. Yay.
 
Got my 3rd replacement, this one in a retail box from China. Flawless!

lucky. I just got my second replacement and after I was told it would be a retail box it wasn't. it was in a white box with a sticker "inspected by applecare" and it was worse than my first replacement. dings on the back, etc.

now i'm on hold with customer relations and I just got disconnected.. fml
 
My replacement iPhone 5 seems to be doing worse than the original. There is an anodized coating chip over the speaker that seems to have appeared magically. I've resorted to setting the iPhone 5 on cloth or napkins whenever out of my pocket and it still chipped. In addition, the right edge next to the screen appears to be wearing away. I'm not even sure how it can wear away since its at such a tight crease / angle. The wear is apparent since Friday which is the same number of days the original started showing wear.
 
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