iPhone 5 Reservation at Apple Store

[theinspirond]

i have the phone in my cart but the pick up is greyed out and ive tried mutiple times .. im waiting to speak with an online rep but of course that is taking forever

yea same here!

I just want to shower and sleep -_-

 

[auero]

i've pre-ordered black 64gb from Verizon with arrival date of Oct 5...can i somehow do this to reserve at the store and then cancel the Verizon phone order? kind of want to switch to white...ideas?

You'd have to cancel first.

 

[alphaod]

Does anyone else get this too?

"Inventory updated nightly at 10 p.m. Currently unavailable at null."

 

[jetjaguar]

Does anyone else get this too?

"Inventory updated nightly at 10 p.m. Currently unavailable at null."

nope

 

[remo72tg]

Does anyone else get this too?

"Inventory updated nightly at 10 p.m. Currently unavailable at null."

Do u get this after adding phone to the cart?

 

[CKtoph]

Does anyone else get this too?

"Inventory updated nightly at 10 p.m. Currently unavailable at null."

At what screen are you getting that message?

 

[phil83]

Not working for me ether.... On hold with the apple customer service... strangely there is no hold music.

 

[mhaniff]

Does anyone else get this too?

"Inventory updated nightly at 10 p.m. Currently unavailable at null."

Yeah I'm getting this MSG also after selecting a specific store.

But even if I do select a store with stock, the pick up selection is still grayed out.

Using the apple store app.

 

[alphaod]

Do u get this after adding phone to the cart?

Yes.

At what screen are you getting that message?

In cart, it's next to the "Pick Up" option which is greyed out.

Yeah I'm getting this MSG also after selecting a specific store.

I don't even have the option to select a store.

 

[jetjaguar]

been waiting for an apple online rep for 15 min so far

 

[lamenramen]

Well this online reservation system is an epic fail. OK, not epic. It's been 20 minutes so far. But still.

 

[theinspirond]

Not working for me ether.... On hold with the apple customer service... strangely there is no hold music.

ooo ive been listening to prince!

dont have to be rich to by my girl

 

[cello2456]

I can't even get to the pick a store page.

 

[CKtoph]

I'm not even getting that message in the cart.

 

[Shadowbech]

oh man is it central? is it west?! im calling support now and still trying to chat with a support agent -_-

I think it's 10 PM local time of where you live.

It's 9:21 PM (CST), so only 39 minute to go.

 

[FamousLastX]

So when the system is up and working properly, you just add the phone to your cart like normal and then would choose the store pickup option, correct?

 

[Outrigger]

so it pretty much confirmed that its 10 pm central or apple is just a bit late updating their site?

 

[cello2456]

Have you ever heard of a company that makes it this difficult to spend money on their products?

 

[bokbchoy]

yup

 

[dominion155]

I thought it was 10 PM EST. Its 10:22PM now.

 

[nolegirl01]

I think it's 10 PM local time of where you live.

It's 9:21 PM (CST), so only 39 minute to go.

I don't think so because its 10:22 EST where I am and it's still not working for me....

 

[huskerchad]

For anyone wondering, I canceled a pre-order tied to my AT&T account. The upgrade wasn't released immediately, but it only took a few minutes and I am now able to get upgrade phones into my cart. I'm having the same issue with grayed-out "pick up" as everyone else, though.

 

[phil83]

I've now tried multiple times, removing the phone from the cart, exiting out, and then re-purchasing the phone but still no luck.

The option to "Pick up: Visit an Apple Retail Store. Limited quantities may be available" is grayed out.

Also tried adding the zip code to the estimating tax and delivery, guessing that it might show me apple stores in the area.

 

[MikeE21286]

Finally got to the chat. Chatting now...

we'll see what they say

 

[VXC]

I think it's 10 PM local time of where you live.

It's 9:21 PM (CST), so only 39 minute to go.

It would make sense that its 10pm local time. I assume all stores close at 9pm and inventory is taken immediately then.