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iPhone 5 stuck in edge

kmichalec

kmichalec

macrumors 6502a
Original poster
Aug 14, 2010
900
309
At my office, there a conference room on the lower level that it's near impossible to get a signal in. Whenever I use that room, my iP5 struggles to get any type of signal, and usually winds up clinging to 1 bar of Edge. However, after I leave that room, and come back to my desk where I normally get 3-4 bars of LTE, I always notice the phone is still stuck on the EDGE network, no matter how long I leave it for.

If I turn off/on the Cellular Data toggle, it doesn't fix it. It just grabs Edge again. In order to fix it, I need to either turn the Enable LTE toggle off/on, or turn airplane mode on/off or reboot the phone.

Overall, not a major issue, but just a bit of an annoyance, as I have at least 4-5 meetings in that room a week, and have to "reset" after each one.

Does anyone else run into this on the iP5?
 
i have on occasions recently and would love to hear the fix!

kmichalec said:
At my office, there a conference room on the lower level that it's near impossible to get a signal in. Whenever I use that room, my iP5 struggles to get any type of signal, and usually winds up clinging to 1 bar of Edge. However, after I leave that room, and come back to my desk where I normally get 3-4 bars of LTE, I always notice the phone is still stuck on the EDGE network, no matter how long I leave it for.

If I turn off/on the Cellular Data toggle, it doesn't fix it. It just grabs Edge again. In order to fix it, I need to either turn the Enable LTE toggle off/on, or turn airplane mode on/off or reboot the phone.

Overall, not a major issue, but just a bit of an annoyance, as I have at least 4-5 meetings in that room a week, and have to "reset" after each one.

Does anyone else run into this on the iP5?
Click to expand...
 
Is there a carrier settings update available for your iPhone?

Or... Switch to Verizon! :D

Kevin
 
I have this EXACT same problem and have had it the entire time with my iPhone 5. (AT&T, 64GB)

What I need to do is toggle airplane mode on/off (or reboot/respring) to get it back to LTE/4G.

I've tried numerous times to restore, etc. Very, very annoying.
 
vsuri said:
I have a similar issue with Verizon. Goes to GPRS (circle icon in place of LTE) and gets stuck with that.
Click to expand...

I don't think Verizon has GPRS, I sometimes suffer from this but the iPhone would just preffer 3G over 3/4 bars of LTE, not really an issue since I have NCsettings (jailbreak) with an LTE toggle.
 
kmichalec said:
At my office, there a conference room on the lower level that it's near impossible to get a signal in. Whenever I use that room, my iP5 struggles to get any type of signal, and usually winds up clinging to 1 bar of Edge. However, after I leave that room, and come back to my desk where I normally get 3-4 bars of LTE, I always notice the phone is still stuck on the EDGE network, no matter how long I leave it for.

If I turn off/on the Cellular Data toggle, it doesn't fix it. It just grabs Edge again. In order to fix it, I need to either turn the Enable LTE toggle off/on, or turn airplane mode on/off or reboot the phone.

Overall, not a major issue, but just a bit of an annoyance, as I have at least 4-5 meetings in that room a week, and have to "reset" after each one.

Does anyone else run into this on the iP5?
Click to expand...

I have the same problem. My fix has also been to toggle airplane on/off but very annoying. I have been hoping and expecting this problem to be resolved with every OS update but hasn't happened yet. :mad:
 
OP, does the room have a lot of electronics? I have the same problem at work in a certain part of the operations area. If I am sitting at a certain workstation with lots of computers, I lose LTE every time. I toggle airplane on and off and it goes back to LTE. Does not happen at any other workstation, just that one. Like clockwork.
 
I was having this same problem. Someone suggested I get a new SIM card from AT&T and it seems to fix the problem. Maybe try that.
 
apollo1444 said:
I don't think Verizon has GPRS, I sometimes suffer from this but the iPhone would just preffer 3G over 3/4 bars of LTE, not really an issue since I have NCsettings (jailbreak) with an LTE toggle.
Click to expand...

Yeah, the circle on GSM (AT&T) is GPRS and on CDMA (Verizon/Sprint) it is 1xRTT. Regardless, they're both similar in the sense that they are pretty poor services compared to LTE.
 
To the OP--is this issue only in this specific room? You've written your post as this is the only time you're seeing this problem

If that's the case, it's because of the room itself. As mentioned earlier...if there is RF interference in the room, this could be the cause. Is the room underground? Is there any type of security shielding in the walls? Do you work for a company that values it's privacy and secrecy? In extreme cases, companies can also jam cellular signals in specific locations....the conference room being one that a lot of conversation takes place about the company's inner workings, future plans and/or ideas.

There can be a lot of different 'things' that interfere with cell signal quality and strength. You may talk with your IT folks...test other phones from fellow employees (perhaps on different carriers) to isolate the problem. If its only in this room...I think you're fine.

J
 
akdj said:
To the OP--is this issue only in this specific room? You've written your post as this is the only time you're seeing this problem

If that's the case, it's because of the room itself. As mentioned earlier...if there is RF interference in the room, this could be the cause. Is the room underground? Is there any type of security shielding in the walls? Do you work for a company that values it's privacy and secrecy? In extreme cases, companies can also jam cellular signals in specific locations....the conference room being one that a lot of conversation takes place about the company's inner workings, future plans and/or ideas.

There can be a lot of different 'things' that interfere with cell signal quality and strength. You may talk with your IT folks...test other phones from fellow employees (perhaps on different carriers) to isolate the problem. If its only in this room...I think you're fine.

J
Click to expand...

Thanks for the responses from everyone! Sorry I didn't reply sooner. I realize that i wrote it suggesting the room may be the culprit, but that's not the case. It just happens to be the place where I first noticed it and seems to have it happen regularly. It seems to happen when i go to the cafeteria too, which is also downstairs, and lose LTE there too. The conference room and cafeteria are at opposite ends of the building, so I don't really think it's equipment interference. I've also experienced this at a shopping mall this past weekend, where I went into a department store, and lost LTE, and was clinging to 1 bar of edge. Once I left the store, and walked out to the parking lot, it should have gone back to LTE (4 bars when walking in), but didn't.
 
I have the same or similar issue as well. When I walk into our building and take the elevator up to my office my iPhone 5 kicks down to edge and never goes back to LTE without toggling airplane mode. Oddly enough reversing the path on the way home does not drop LTE. It's a minor inconvenience so I'm not too worked up about it.
 
Same problem here. I just flip airplane mode on an off. Needs fixing. AT&T ip5 most recent software.
 
I had this and finally gave up and went to the apple store. They replaced the phone and the new on works perfect. Maybe try that.
 
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