Apple already HAVE officially acknowledged the problem to those customers who contacted them because the issue affects them. Those people have a contact at Apple who has updated them on the status of the issue (see above post). There is no procedure as an upcoming software update will fix this, and there isn't a hard and fast timeline for that. As soon as the fix is written, it is put on a prioritization schedule for release, likely sooner than later given some of the previous comments. Apple has a warehouse full of faulty phones with which to develop and test a fix. They're not likely to test externally before releasing the software update.
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They HAVE told people what to expect: a software update that will fix the issue.
This is the DEADEST horse I've ever seen beaten.
Ya!!!! Lets have more threads discussing some REAL ISSUES here people!!!
Like how some people hate the iOS 7 icons. How Apple is doomed due to the lackluster 5s upgrade. Or better yet if a white phone is girly!
/S
God forbid we discuss a real freaking problem.