I don't want to chance getting an interlaced screen or loose power buttom. I'll wait until it is confirmed they are all fixed.
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iPhone 5s accelerometer/gyroscope/compass values incorrect
- Thread starter tharepairguy
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Isn't this the same "fix" AppleCare has been telling customers is already built into iOS 7 for weeks now? Why would RealityCap's fix work, but Apple's wouldn't?
On a thread related note, testing has shown that the compass on the iPhone (all models) is simply inaccurate. Something I can verify.
http://www.tuaw.com/2013/10/18/get-lost-iphone-compass-app-struggles-in-tests/
http://www.macworld.com/article/2055380/six-iphones-tested-and-they-cant-agree-on-true-north.html
As far as the compass is concerned this clearly points to a software issue since it affects all models.
Maybe this is why 7.0.3 has not been released as apple has some serious work to do.
Maybe this is why 7.0.3 has not been released as apple has some serious work to do.
Or perhaps Apple just doesn't care and has no intentions of sending out a software fix for current owners. Their focus is now on the ipad event. Antennagate went on for a few years with a token bumper case or $15 as their final solution.
I got my iPhone 5s 64GB Space Grey delivered 2 days ago. Started off -3 on back, -1 on long edge. Week 41 Factory C3. But it now has drifted to -4 or -5 on back, -2 on long edge, -2 on short edge. I rang AppleCare. The first person I spoke to asked if I'd done any troubleshooting. Which I had tried DND etc etc. He then said I should download the instruction manual off their website to tell me how to use the phone! I said this problem was all over the internet. He then asked what software I was using 7.0.2. I was then escalated to a senior technician who said I had a faulty handset and transferred me to after sales. They are now sending out another phone. He didn't mention anything about a software update.
It's not calibration globally on the phone. It's code developers can integrate into their apps to allow you to perform calibration on a per-app basis.
I got my 5s today, knowing nothing about this issue. I discovered it when trying to play Real Racing 2 on the new device.
Seriously?
What now?
Will Apple fix this with an iOS update?
It seems practically every 5s has it, no?
Seriously?
What now?
Will Apple fix this with an iOS update?
It seems practically every 5s has it, no?
Welcome to the awareness. Those who have spoken with Apple level 2 support report that a software fix is coming...hopefully, in either 7.0.3 or 7.1.
It appears that 90% of the 5s's are off...with the most being -3°.
You can post your findings here: iPhone 5s accelerometer/gyroscope/compass poll
Check your measurements again in a few days. Many of us have seen the numbers drift for the worse and settle.
I chatted to a few reps online today. They suggested the usual, charge in DnD mode. Reset the phone. None of that worked. I'm also getting the -3 variance. The last rep that asked me to backup and restore said he was sure it was a hardware issue and that if the backup and restore didn't work, I should go to a retail store genius.
Honestly, I don't know how Apple trains these people, but you'd think for an issue this prevalent that they're getting many complaints about, they'd have a 5 minute stand-up at the start of the day to go through the top issues. Perhaps they have done, and the solution till a fix was just to play dumb..
Frustrating. Real Racing is a lot harder to play with this issue, particularly as to go straight, your impulse is to return the phone to a level position, which of leads to your car drifting one way.
Honestly, I don't know how Apple trains these people, but you'd think for an issue this prevalent that they're getting many complaints about, they'd have a 5 minute stand-up at the start of the day to go through the top issues. Perhaps they have done, and the solution till a fix was just to play dumb..
Frustrating. Real Racing is a lot harder to play with this issue, particularly as to go straight, your impulse is to return the phone to a level position, which of leads to your car drifting one way.
I truly believe the reps have no clue. Some say to put in DND for 90 minutes, other reps are saying that it is software and apple is working on it, and others are telling the customers to exchange. This tells me there has been no communication from apple management to their reps. So all that the reps are telling us is just something they were trained to say. DND trick goes back to ios 6. After that suggestion, they are just making things up. I can almost guarantee that not one rep has any clue if a software fix is coming. Even their immediate supervisors, or even the ones in charge of the call centers or the Apple stores, have been told that a fix is on the way. They are blowing smoke up our butts.
Tests with an iPhone 5s showed a variation of 10 to 22 degrees,
while a 5c showed more consistent results of 9 to 12 degrees off.
The iPhone 4s showed an average of 14.5 degrees variation. TechHive found that the
worst deviations came from the last year's iPhone 5, with one phone showing anywhere from a 15- to 28-degree deviation.
We're talking about a different sensor here.
The magnetometer (compass) is far more delicate and nomatter how well calibrated, can be influenced by a lot of things that surround us - basically everything electric or made of iron, even other phones placed near it.
The magnetometer (compass) is far more delicate and nomatter how well calibrated, can be influenced by a lot of things that surround us - basically everything electric or made of iron, even other phones placed near it.
USA Today has posted about it in the last paragraph of this article:
http://usat.ly/1gnDQlP
Just hoping it will make more users aware of the problem and go to their GB to complain...
http://usat.ly/1gnDQlP
Just hoping it will make more users aware of the problem and go to their GB to complain...
I'll mention Eagle Jones calibration method is the same one Apple is touting, which is to lie the phone on it's back for a long time. So if it works for him it should work for Apple, but obviously it doesn't.
Technically it could work, When lying the phone on its back on a level surface, one sensor should read 1g and all other sensors should read 0g. If they read any other value they need to be offset to 0.
It still wouldn't be as accurate as measuring all 5 sides though. Measuring just 3 sides back, long side and short side, wouldn't work as many phones (like mine) report different values on each of the long sides and each of the short sides.
Technically it could work, When lying the phone on its back on a level surface, one sensor should read 1g and all other sensors should read 0g. If they read any other value they need to be offset to 0.
It still wouldn't be as accurate as measuring all 5 sides though. Measuring just 3 sides back, long side and short side, wouldn't work as many phones (like mine) report different values on each of the long sides and each of the short sides.
Software vs Hardware 2
Hi Morac.
The calibration procedure could be done in seconds. The waiting time mentioned by Apple staff is not necessary for the actual calibration, it could be a timer built inside the iOS which triggers the calibration after certain time.
I'm sorry to say, but you cannot calculate the offset when the axis is measuring nothing or "0g". To calculate the offset value you need a know value of g being applied to the axis. And you need one measurement per axis, so the 3 positions (vertical, landscape, flat up) would be enough.
Hi Morac.
The calibration procedure could be done in seconds. The waiting time mentioned by Apple staff is not necessary for the actual calibration, it could be a timer built inside the iOS which triggers the calibration after certain time.
I'm sorry to say, but you cannot calculate the offset when the axis is measuring nothing or "0g". To calculate the offset value you need a know value of g being applied to the axis. And you need one measurement per axis, so the 3 positions (vertical, landscape, flat up) would be enough.
What do you mean by an interlaced screen"? I know what interlaced means, but I'm not sure how you are using it here
Yeah sure, my replacement phone (I posted on page 55 a while back) : https://forums.macrumors.com/showthread.php?p=18120610#post18120610
Nice Name: iPhone 5s
Family name:
Group1: iPhone
Group2:
Generation:
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Space Gray
Production year: 2013
Production week: 36 (September)
Model introduced: 2013
Capacity: 64GB
Memory - flavour: xx
Factory: DN (China, Chengdu - Foxconn)
https://www.dropbox.com/sh/4zecdlmf7r016q8/EHADh8aA1Z
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