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iPhone 5S AT&T Upgrade Eligibility
- Thread starter seans9
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Alright guys, I finally got lucky.
After chatting online with Michelle from AT&T, a note was put onto my account to allow me to get the $449 pricing on the 20th- I will just have to camp at an AT&T store, not an Apple store (since Apple can't view account notes). Mission accomplished!!
After chatting online with Michelle from AT&T, a note was put onto my account to allow me to get the $449 pricing on the 20th- I will just have to camp at an AT&T store, not an Apple store (since Apple can't view account notes). Mission accomplished!!
Alright guys, I finally got lucky.
After chatting online with Michelle from AT&T, a note was put onto my account to allow me to get the $449 pricing on the 20th- I will just have to camp at an AT&T store, not an Apple store (since Apple can't view account notes). Mission accomplished!!
Good luck!
I'm extremely disappointed with AT&T right now...
I purchased the 5 on launch day and it is telling me to pay $649 unless I wait until September 29th, which will then get me an early upgrade at $449. It's 9 days and they won't budge... urghh
LOL, you know you can also wait 9 days right?
Mine says "Congratulations! You are upgrade eligible. Check out AT&T Next which lets you upgrade to a new device every year with no upgrade fees."
Bought my 4S on launch day and waited for the 5S.
Same here!!
As tempting as it was, I completely skipped the iPhone 5 last year. I could have gotten it for the $449 early upgrade price at the time. But I would have had to sign new 2 year contract and it would've obviously meant shelling out the extra $250 to AT&T to do it.
I decided not to though, because of how unimpressed I was with iOS 6 and the fact that my 4S could still make use of all of its features anyway. As far as the bigger screen and LTE, I figured that I wouldn't be able to miss what I never had!
I had my mind set on the 5S since then, and now, especially with iOS 7, I can say that I'm glad I waited
So for those of us eligible for the 200 off after sept 15 will we have to pay $36 upgrade fee. If so might be better to pay the full price and get it unlocked and save the contract extension for the 6.
First off, see my other reply- I've gotten them to help me. And no, I wasn't going to wait 9 days... something tells me there won't be many to go around after the 20th (especially since everyone has to go in-person as of right now).
I just finished with a chat with a AT&T rep and she said that AT&T will not carry the Iphone 5s either online or in their stores on Sept. 20th. Just the Iphone 5c. See below.
Thank you for your patience! Your AT&T Representative will be with you shortly.
Welcome! You are now chatting with 'Sophia Thompson'
Gary XXXXXX: Hi Sophia
Sophia Thompson: Hi Gary! I'll be glad to help you with your Iphone 5s questions today!
Gary XXXXX: Thank you
Sophia Thompson: You are most welcome! Do you know that Iphone 5s will only be available on 09/20 at Apple Stores?
Gary XXXXXX: No I wasn't aware of that. I thought I could either order over the phone with At&T or go to one of the local AT&T stores. Like Ive done in the past.
Gary XXXXXX: So just the Apple store will be carrying the 5S
Sophia Thompson: Yes, that is correct.
Thank you for your patience! Your AT&T Representative will be with you shortly.
Welcome! You are now chatting with 'Sophia Thompson'
Gary XXXXXX: Hi Sophia
Sophia Thompson: Hi Gary! I'll be glad to help you with your Iphone 5s questions today!
Gary XXXXX: Thank you
Sophia Thompson: You are most welcome!
Do you know that Iphone 5s will only be available on 09/20 at Apple Stores?Gary XXXXXX: No I wasn't aware of that. I thought I could either order over the phone with At&T or go to one of the local AT&T stores. Like Ive done in the past.
Gary XXXXXX: So just the Apple store will be carrying the 5S
Sophia Thompson: Yes, that is correct.
You can get the $36 waived. I did last year through online chat- took 5 mins. Was easy.
and the person I just spoke to said they will, I was not up for an upgrade until Sept 2014 and so I called and they will allow me to upgrade now. She said that since its not available yet to call them back on Sept 20 when they get the iPhone 5S and she will place my order on the phone (since they will allow me to upgrade now I must call back, I can not go into the store).
So I went to the Apple store today and spoke to two people. One is my fiance's friend that has been working at the Genius Bar for 4.5 years and the other one was another employee. I asked the friend about this and he said that AT&T is always there and there shouldn't be any problems. He said that sometimes they've had problems on launch day with other customers that the rep won't budge, but about this case he thinks it's almost for sure they could do it. The ATT rep can call and work it out. The second guy I asked said that ATT is always there for launch and that the reps are always helping with the early upgrade and other problems. He also said he really doesn't see there being a problem with this situation. If anyone has any updated info about this, post here! Thanks.
Alright guys, I finally got lucky.
After chatting online with Michelle from AT&T, a note was put onto my account to allow me to get the $449 pricing on the 20th- I will just have to camp at an AT&T store, not an Apple store (since Apple can't view account notes). Mission accomplished!!
This is still up to the individual store. I would call the Manager of the store to confirm and put a note on your account.
They "should" do the $449 upgrade but if it isn't showing online then it is still up to the Manager. ATT can call and ask nicely.. but it isn't 100%.
You would hate to wait in line to only be told... no... maybe next week when we slow down.
This is at the corperate store also.
I got the iPhone 5 on launch day too, but I'm getting the same exact conflicting dates.
Apparently they do if they're knocking $200 off for me in October. That's an early upgrade - 11 months early.
Looks like there won't be any issues waiting at an Apple store!
AT&T Agent: As per checking, yes, both of you are already eligible for an early upgrade. That means if you wait in line at the store on 09/20, you'll definitely get the iphone 5s! That will be with $250 early upgrade fee plus the discounted equipment price. ($250+ $199 = $449)
Me: And I won't have any issues at the Apple store. Doesn't have to be an AT&T store, correct?
AT&T: Yes, that is correct.
Me: Awesome. Thank you Sophia!
AT&T Agent: As per checking, yes, both of you are already eligible for an early upgrade.
That means if you wait in line at the store on 09/20, you'll definitely get the iphone 5s! That will be with $250 early upgrade fee plus the discounted equipment price. ($250+ $199 = $449)Me: And I won't have any issues at the Apple store. Doesn't have to be an AT&T store, correct?
AT&T: Yes, that is correct.
Me: Awesome. Thank you Sophia!
Same. Do you think the 9/15/13 $449 on Apple site/app will be honored by Apple online/in stores despite AT&T's 2014 crap on THEIR site?
Thanks!
Something seems fishy here. Definitely "Call" AT&T and dispute this error !.. I purchased my 4s in October and Zi have been eligible to upgrade both of my lines since May of this year...
Well I got the 5 last year and mine says I am eligible for the $199 upgrade after Sept 15th 2014 or the $449 upgrade before Sept 15 2014.
i just bought the 5 on AT&T 3/24, so my 6 months is up 9/24. as of yesterday, i wasn't eligible for an early upgrade until 10/20 per apple.com. called AT&T and she said they could move it to 9/20, but i'd have to call AT&T to order and that they cant just change it in a system so i can do it through apple. today however i checked again on apple.com and was happy to see the date changed to 9/20. apple store app has that date as well. i think it is because i paid my 6th bill, so AT&Ts systems updated, making me eligible. that being said, AT&T's site and texts still say i qualify for nothing until 3/2014, but thats certainly not true. their upgrade options are below:
http://www.att.com/esupport/article.jsp?sid=52345#fbid=l7qK0-Jqm26
after 6 months, early upgrade available.
http://www.att.com/esupport/article.jsp?sid=52345#fbid=l7qK0-Jqm26
after 6 months, early upgrade available.
Same. Do you think the 9/15/13 $449 on Apple site/app will be honored by Apple online/in stores despite AT&T's 2014 crap on THEIR site?
Thanks!
I talked to 2 AT&T reps and told them about the conflicting dates. Both checked their systems and reported to me that the September 15th, 2013 date was correct for an early upgrade. And as of a few minutes ago, both the Apple store app and Apple.com are showing the September 15th date as opposed to the Apple website showing October 15th.
Also, I was told that my account wouldn't reflect the September 15th early upgrade eligibility until the 15th.
I'm hoping they're correct!
i upgraded to the 5 on launch day. On the apple store app, it says i can get the 5s for 449 on 15 of Sept. BUT on at&t's website i have to wait till 15 of Oct to get the 449 price. I dont know who to believe...
So if you already have done an early upgrade before and paid 250 bucks more, can you do another one and pay the 250 bucks fee?