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Does your 2014-built phone have the scan lines?

  • Yes

    Votes: 15 40.5%
  • No

    Votes: 22 59.5%

  • Total voters
    37
My 5s I got in December doesn't have scan lines. In fact it's the brightest, whitest uniform display I've had on any iPhone.

However, I've had 2 retina mini's with terrible scan lines in landscape....
 
Oh no :( I'm sorry for you! Could you post factory and production date? And what country did you buy it in?
Nice Name: iPhone 5s (GSM/North America)
Machine Model: iPhone6,1
Family name: A1533
Model Number: ME296
Group1: iPhone
Group2:
Generation:
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Space Gray
Production year: 2013
Production week: 50 (December)
Model introduced: 2013
Capacity: 16GB
Memory - flavour: xx
Factory: F1 (China, Zhengzhou - Foxconn)
 
My 5s has scanlines, got it two weeks ago and have had four replacements. Same issue each time. I've got an open case with AppleCare and have sent photos of the lines to the Senior Analyst and he says it's been escalated as it's not normal.

They offered me a sealed new unit by courier but I declined. I've had one sealed from O2 and four replacements from two different Apple stores so I doubt another replacement will make a difference.

My wife's gold 5s however is perfect.
 
Hey. I'm planning to buy a 5s soon and read about the issue with many displays having those scan lines, also called "interlacing". So I looked at one of my friend's 5s and it actually really had small lines on the icons.
My question is:
Do phones built in 2014 still have this problem? In some thread someone mentioned, that recently built phones might not have the problem anymore.

EDIT: Here is a video showing how it looks http://www.youtube.com/watch?v=aGdPg1VUEeo
And please also look here http://www.chipmunk.nl/klantenservice/applemodel.html when exactly your phone was built! Thank you!!

I'm planning on purchasing an unlocked 5S from Apple next week. I took a view of that youtube link you posted, but didn't notice any interlacing. Can a screenshot capture this? Please post of one.
 
I'm planning on purchasing an unlocked 5S from Apple next week. I took a view of that youtube link you posted, but didn't notice any interlacing. Can a screenshot capture this? Please post of one.

No it can't be captured with a screenshot since its a hardware not a software problem. It's the vertical black lines you see on the icons.
 
No it can't be captured with a screenshot since its a hardware not a software problem. It's the vertical black lines you see on the icons.

Okay, I played the youtube video a couple more times and I think I see the interlacing. It's not bothersome to me. Perhaps, it's more annoying up close. Why not open the 5S in store when you make the purchase and inform them of what you're trying to inspect. That way, you can make an immediate exchange right there and then. I've read here of some people going through 4-5 iPhones in store inspection before they were content with one during that scuff and nicks issue with the iPhone 5 when it was introduced.
 
No scanlines. Bought in Feb 2014, but produced in December 2013.

Nice Name: iPhone 5s
Family name:
Group1: iPhone
Group2:
Generation:
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Color: Silver
Production year: 2013
Production week: 49 (December)
Model introduced: 2013
Capacity: 32GB
Memory - flavor: xx
Factory: F1 (China, Zhengzhou - Foxconn)
 
4vssy8.jpg


My iPhone.

2cmunf8.jpg


My wife's iPhone.

These are the images I sent to AppleCare which a senior analyst has escalated to the engineering team.
 
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This is really starting to get on my nerves now.

Just used my wife's iPhone 5s and her screen is fantastic, no lines whatsoever and I can actually use Control Center without being presented by a hoard of lines over the top row of icons (the dulling of the screen when CC is brought up seems to highlight them more).

There's no point going through another humiliating Genius appointment to end up with another duffer. At this point I hate the phone, I wish I'd kept my 4s.
 
Maybe the lines you are seeing are some kind of touch sensors overlay incorporated in the screen? I see them when i tilt my phone left or right about 20 degrees, but only in that case. Verticaly and horizontaly, they are nonexistent.

I havent seen them 4s, just 5 and now 5s, but after reading about the touch technology incorporated directly in the iphone 5 display, i thought it could be it, so i forgot about it ever since.

Think about it
 
No lines screen is perfect
NE297LL/A

Nice Name: iPhone 5s (GSM/North America)
Machine Model: iPhone6,1
Family name: A1533
Group1: iPhone
Group2:
Generation:
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Silver
Production year: 2014
Production week: 4 (January)
Model introduced: 2013
Capacity: 16GB
Memory - flavour: xx
Factory: F9 (China - Foxconn)
 
What I'm seeing here are just two slightly different focused photos. No "scan lines" whatsoever .. :confused:

Nothing to do with focus, my phone has those vertical lines that are noticeable on greys and blues, my wife's display is the same as my 4 and 4s before it. Smooth with zero lines.

Obviously they aren't real scanlines, the name is just a term best used to describe them. The issue is real and has been verified to me by a senior analyst at AppleCare. It's been escalated.

And I've seen your antics in the other thread, don't start them here.

----------

Maybe the lines you are seeing are some kind of touch sensors overlay incorporated in the screen? I see them when i tilt my phone left or right about 20 degrees, but only in that case. Verticaly and horizontaly, they are nonexistent.

I havent seen them 4s, just 5 and now 5s, but after reading about the touch technology incorporated directly in the iphone 5 display, i thought it could be it, so i forgot about it ever since.

Think about it

Unfortunately I see them at normal use angles. The darker grey keyboard on the YouTube app for example is a nightmare. Even the stock iOS 7 wallpaper, being dark blue, shows them up. The only wallpaper I can use on my 5s is the plain white "dotted" one.

And the fact my wife can sit with her phone and my phone side by side and see the difference says it all. She's hardly a diehard tech user.
 
Nothing to do with focus, my phone has those vertical lines that are noticeable on greys and blues, my wife's display is the same as my 4 and 4s before it. Smooth with zero lines.

Obviously they aren't real scanlines, the name is just a term best used to describe them. The issue is real and has been verified to me by a senior analyst at AppleCare. It's been escalated.

And I've seen your antics in the other thread, don't start them here.

----------



Unfortunately I see them at normal use angles. The darker grey keyboard on the YouTube app for example is a nightmare. Even the stock iOS 7 wallpaper, being dark blue, shows them up. The only wallpaper I can use on my 5s is the plain white "dotted" one.

And the fact my wife can sit with her phone and my phone side by side and see the difference says it all. She's hardly a diehard tech user.
What did you use to get such a close picture?
 
What did you use to get such a close picture?

Those are off the two videos posted earlier in the thread, which identically match the displays on my own phone and my wife's phone. I also passed the links to the videos and those images, as well as this thread and three others on Apples own discussion boards to the senior analyst.

As I said I was offered a sealed, new, retail replacement by AppleCare but declined it. After one new phone from O2, two replacements from one Apple store and another replacement from another Apple store I'm not going to hang into the hope I get a display without these lines.

This phone is actually the least intrusive the lines have been of all the phones I've received, but it's just strange that my wife's white/gold 5s built week 3 with a DN serial is perfect yet original black from O2 built week 4 with the same DN serial range had awful "scan lines".

My repayments have been a F9, another DN, and now a F9 again. When I settle down and just try to enjoy the phone, the lines will catch my eye. I also suffer from migraines and I've had to go back on my Triptans due to a recurring bout of cluster migraines in the last fortnight.

I got my 5s a fortnight ago. Coincidence?
 
Now scan lines are causing migraines .... :confused:

Go and sue Apple ... :eek:

Flickering in displays can actually cause them yes. Whether they are in this case is unknown.

I'm doing my utmost to not bite to your obvious trolling, so I'll just report your posts instead.

M'kay?
 
Flickering in displays can actually cause them yes. Whether they are in this case is unknown.

I'm doing my utmost to not bite to your obvious trolling, so I'll just report your posts instead.

M'kay?

Flickering could, but we are not speaking about flickering here.
Judging by your photos I don't know what are we speaking about, to be honest, and I'm not trolling, just asking ....

I can't see anything wrong in the photo of your display, and surely nothing that could cause migraines (but it's hard to judge by a still image or even by a video).

By the way to look at the icons with the same level of details you showed in your photos, you have to keep the iPhone at about 5-6 cm from your eyes, and THAT could definitely cause migraines ....
 
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Flickering in displays can actually cause them yes. Whether they are in this case is unknown.

I'm doing my utmost to not bite to your obvious trolling, so I'll just report your posts instead.

M'kay?

I have a condition that makes me very sensitive to flickering, similar to what can cause an epileptic fit. I have yet to see one 5s that flickers. Not saying they don't or perhaps a huge raft of bad video controllers went out, but I haven't seen one.
 
I have a condition that makes me very sensitive to flickering, similar to what can cause an epileptic fit. I have yet to see one 5s that flickers. Not saying they don't or perhaps a huge raft of bad video controllers went out, but I haven't seen one.

Agree with you.
There could be defective units for sure, but he is speaking about a major issue that could affect almost all the devices, or a great percentage of them (he already tested 5 units with the same defect).

But what puzzled me is the photo he posted: I can't see anything wrong there, and surely there is no way I can look at my iPhone's screen at such a close distance !
 
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