iPhone 6, easily scratched oleophobic coating?

Discussion in 'iPhone' started by exizeo, Oct 24, 2014.

  1. exizeo macrumors regular

    Joined:
    Mar 23, 2014
    #1
    I have a SG iPhone 6. The glass is so scratched at this point; it's littered with scratches.

    I use a Spigen case on the back. I put it in my pocket. It has not been mistreated.

    For reference, my iPod touch 2nd gen and my iPhone 4s are still flawless. My OnePlus doesn't have these problems with the same treatment...

    Should I go replace it? It's not accidental damage at this point...
     
  2. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #2
    Normally scratches aren't covered under warranty. Good luck trying to get that replaced at the Genius bar.
     
  3. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #3
    https://discussions.apple.com/thread/6555765

    26 page thread on Apple forums about the same problem...

    At some point, Apple needs to figure out that it's not the users' problem.

    Would they let me return it for a 5s, even if that costs less retail?
     
  4. brand macrumors 601

    brand

    Joined:
    Oct 3, 2006
    Location:
    127.0.0.1
    #4
    So you are saying that you intentionally damaged it then. Apple doesn't cover accidental or intentional damage.
     
  5. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #5
    No, I'm saying that the screen isn't durable enough for day-to-day use. Which many members at the Apple discussion forums have said, as well.

    edit: http://forums.macrumors.com/showthread.php?t=1799647
     
  6. justindavis098 macrumors member

    Joined:
    Oct 12, 2014
    #6
    I could tell that these screens were going to scratch a lot easier. Tempered glass screen protector. No worries after that is on.
     
  7. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #7
    Yeah, could I convince Apple store to do a glass replacement?

    $25 online for the glass...could I get them to swap it for me, then stick a Zagg on it?
     
  8. nbuubu macrumors regular

    Joined:
    Jun 15, 2010
    #8
    My last iPhone 6 had a scratch on the screen very quickly, and I similarly babied the phone. No idea how it happened.

    That was my fourth replacement iPhone 6. It also started shutting down randomly and crashing this week. Apple store just replaced it, and I got my fifth iPhone 6 home only to notice a black speck of dust under the glass.

    Just made an appointment to get my sixth iPhone 6. Six times the charm?
     
  9. brand macrumors 601

    brand

    Joined:
    Oct 3, 2006
    Location:
    127.0.0.1
    #9
    You must be the expert on the durability of phones.

    Since you are stating as a fact that the iPhone 6 "isn't durable enough for day-to-day use" then why would you replace it with the same device that you say "isn't durable enough for day-to-day use"?

    Seems very suspicious to me. Almost like the damage was due to negligence and you are trying to get a free replacement.
     
  10. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #10
    I don't think it's the glass that's the problem. It's the coating that is scratching. Perhaps Apple used a different formula for the coating. In time, the coating will wear off and with it, the scratches will disappear. My 5S had a few scratches on the screen too. I put a screen protector on my Plus. There are a few minor scratches along the edges, but at least the screen itself will remain scratch free.
     
  11. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #11
    Why would I make a forum post about it?

    I've posted links regarding this same issue
     
  12. nikhsub1 macrumors 68010

    nikhsub1

    Joined:
    Jun 19, 2007
    Location:
    mmmm... jessica.'s beer...
    #12
    I really tried to like a tempered glass screen protector. They suck and the touch gets less sensitive. I'll deal with scratches I guess.
     
  13. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #13
    Ha, two big scratches right down the middle.
     
  14. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #14
    Um, you are the one who started the thread titled "iPhone 6, easily scratched oleophobic coating" You did not say glass. Big big difference.
     
  15. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #15
    I have scratches in the oleo phobic coating in the middle. And on the top.

    Sorry for any confusion.

    Hopefully they will go away with time....or I'll spend $109 on a replacement display.
     
  16. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #16
    If they don't start fading in the next few months, then it is the glass. I would replace the glass too at that point or right before you sell it.
     
  17. j800r Suspended

    Joined:
    Jan 5, 2011
    Location:
    Coventry, West mids, England
    #17
    Odd. Mine isn't scratching. I saw someone on YouTube run a key along the screen and it didn't noticeably scratch. Maybe bad luck or having too much in the pocket or something? One of the biggest selling points of Apple products has always been the build quality.

    Just having an iPhone 6 for a week this would almost scare me a little except for knowing it's been perfect thus far.
     
  18. NocturnalJazz macrumors regular

    Joined:
    Jun 24, 2013
  19. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #19
    They will be more noticeable on the black bezel vs the white bezel.
     
  20. Surf Monkey macrumors 68030

    Surf Monkey

    Joined:
    Oct 3, 2010
    Location:
    Portland, OR
    #20
    True. I could see scratches on my black 4 much more easily than I could on my white 4S.

    That said, I've been using my 6 Plus with no screen protection since launch day and I can't see a single scratch on mine.
     
  21. kis macrumors 65816

    Joined:
    Aug 10, 2007
    Location:
    Switzerland
    #21

    Amen to that.
     
  22. kmj2318 macrumors 68000

    kmj2318

    Joined:
    Aug 22, 2007
    Location:
    Naples, FL
    #22
    A key really shouldn't do much harm, or even a knife. Metal is softer than the glass, so it shouldn't scratch it. I think the biggest culprit is sand and dirt, minerals and such that are harder than the glass. Especially if a tiny peice gets on to the screen while wiping it. I think people who are obsessive about wiping away fingerprints are doing more harm than good.
     
  23. Ahonen macrumors 6502

    Ahonen

    Joined:
    Aug 15, 2012
    #23
    Mine is in a case at all times. In my car, it's in a cradle connected to my stereo system. Walking around it's in my pocket, always alone, I never keep anything else in my phone pocket. I never sit with it, I either set it on my desk or at home on my nightstand. And mine has several fine scratches on it. Compared to my other iPhones, this one has scratched easily, in barely three weeks.
     
  24. exizeo thread starter macrumors regular

    Joined:
    Mar 23, 2014
    #24
    Yep.

    I have a dedicated phone pocket. No keys with me in that pocket. I have a case on the back.
     
  25. Surf Monkey macrumors 68030

    Surf Monkey

    Joined:
    Oct 3, 2010
    Location:
    Portland, OR
    #25
    Yeah, I think this is close to the truth. I'd be interested in seeing the geographic distribution of the scratched screen cases too. I'm nowhere near any sand, for example, and screen scratching is almost never an issue for me.
     

Share This Page