iPhone 6s Plus aluminium chipping

Discussion in 'iPhone' started by alleggerita, Oct 21, 2015.

  1. alleggerita macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #1
    Aluminium on my 6s Plus has been chipping on its own especially at the edges. It's appearing at the bottom of my phone all along the antenna band and now it's appearing at the top. It's also appearing around my pentalobe screw holes, lightning port and headphone jack.

    I seriously think it's a manufacturing issue. Some problem with the 7000 series aluminium that's causing the edges of the aluminium to be very very easily chipped. I used my phone with a cover since Day 1 and yet this happened. I used my 6 Plus pretty much naked for the whole year and yet it hasn't chipped even though it has softer 6000 series aluminium.

    Do any of you have this issue?
     

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  2. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    It looks like it has been through hell and back but it is still just cosmetic damage after a year of hard use while naked.
     
  3. alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #3
    No I think you got it wrong. The pictures are showing my NEW iPhone 6s Plus that's like 18 days old. My previous 6 Plus that's 1 year old and naked for almost its whole life is in a better shape than this 6s Plus.
     
  4. Qbnkelt macrumors 65816

    Qbnkelt

    Joined:
    Oct 15, 2015
    Location:
    Mid-Atlantic
    #4
    For some reason all I see is a rose gold device which to me appears new. Maybe I can't see the scratches.
    I'm sorry if you device got scratched. I would hate that.

    Mine is in a case and with a tempered glass protector.
     
  5. rsnhakan macrumors member

    Joined:
    Oct 24, 2014
    Location:
    The Netherlands
    #5
    Your own fault. My phone is 3 weeks old and looks like new. And yes I'm using it naked. But I don't put it on a table like you do.
     
  6. alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #6
    I'm saying it may be a manufacturing defect. I emailed these pictures to an Apple specialist and she said, and I quote, it certainly doesn't look like accidental damage. Because the areas where all the micro chippings are appearing are areas that are least likely to come into contact with a hard surface. If it's MY fault, the chippings will not be in these areas where it's appearing.

    So I'm sorry to burst your bubble, it most certainly ain't my fault.

    Added: and btw I don't even use it naked like you. I put mine in a cover since day 1. And I dare to place it on a table because I have a rear protector. So your hostility is really unappreciated here.
     
  7. ABC5S macrumors 68040

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #7
    No, you got it slightly wrong. The poster above you just said, IT LOOKED LIKE IT WAS, not that it did..........
     
  8. invisibleshoes macrumors regular

    Joined:
    Sep 20, 2014
    #8
    Doesn't look like chipping. Looks like if you scratched it against something to be honest...look at the marks on the screws. Is it just the top and bottom?
     
  9. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #9
    It looks like someone has tried to take it apart very carelessly (scratches near the screws and screen). Assuming you haven't done that, I'd be demanding a replacement as it clearly shouldn't look like that after only 18 days!
     
  10. rsnhakan macrumors member

    Joined:
    Oct 24, 2014
    Location:
    The Netherlands
    #10
    Really, on Macrumors you read the most weird stories of people with their phones. IF it was a manufacturing defect, you would not be the only one.

    I think you put your phone in a pocket with keys or something. Since this will never happen while using your phone as you say you do. Good luck!
     
  11. sunapple macrumors 6502a

    sunapple

    Joined:
    Jul 16, 2013
    Location:
    The Netherlands
    #11
    All the people saying it's your own fault are probably wrong. This looks like nothing I have seen with normal use and shouldn't be on a brand new phone. Just take it back to the store, I wouldn't want to have my phone like this.
     
  12. woodekm macrumors 65816

    woodekm

    Joined:
    Feb 24, 2008
    #12
    And if it happens again, Id question how I was carrying it.
     
  13. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    If it is only 18 days old why have you not already returned it?

    If it came out of the box like this, I would return right on the spot!
     
  14. alleggerita, Oct 21, 2015
    Last edited by a moderator: Oct 21, 2015

    alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #14
    I was in the process of requesting for a replacement while I was posting this thread. And as of now they have approved of my replacement. I reside in Singapore and it isn't easy to get in touch with Apple over here as we have no official Apple Store with a Genius Bar. And also because I'm out of the 14 days exchange policy, it took longer than usual to escalate my case and get a replacement. Took me 2 hours of phone calls plus 2 emails in fact.

    And to the guy who said I mishandle my phone, I sure as hell didn't. I treat my 6s Plus like how I treat my 6 Plus. No keys or any hard objects are in my pocket other than my phone ONLY. And my 6 Plus was naked for most part of its 1 year time with me while this 6s Plus was put into a cover since Day 1. Yet my 1yo 6 Plus was in a better shape than my 18 days old 6s Plus. So STOP telling me it's my fault because it surely isn't. Thanks.

    It is certainly chipping because I brought it to an Authorised Apple Service Provider and the technician there put it under a microscope and told me it isn't corrosion (my suspicion previously) and told me its chipping of the aluminium.

    That's the reason why I'm posting this thread to see if it's just me only or there are more cases of this issue.
     
  15. Newtons Apple macrumors G5

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #15
    You can bet that if others were suffering the same damage, it would be all over this Forum.
     
  16. alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #16
    I told Apple to take in my phone and get engineering to check it and update me on their findings. Let's see if it's a user fault or a manufacturing defect. Because my usage pattern hasn't changed. Heck, the pants that I carry my phone in hasn't change either. Lol.

    So it's a mystery how a new iphone with stronger aluminium is looking ******* than my 1yo iphone with softer aluminium.
     
  17. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
    #17
    It would be posted on other sites as well and I have not seen anything like this yet.
     
  18. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #18
    If it came this way then it was not new and someone sold you a used phone. Where did you buy it? Does the serial number match the one on the box?

    I just do not see this getting buy Apple's QC
     
  19. gewawd macrumors member

    gewawd

    Joined:
    Aug 17, 2013
    Location:
    Asia
    #19
    I have a Space Gray iPhone 6 Plus and it has gone through a lot and the anodized coating does a great job of concealing micro scratches and dents.

    If you can take your Rose Gold iPhone to an Apple Retail Store, try to bring your 6 Plus with you and explain to them your situation.
     
  20. alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #20
    I bought it direct from Apple online. LOL. So it's certainly BNIB. I honestly believe it's either a QC issue or a fundamental problem with the aluminium being tough but prone to chipping at the edges.
     
  21. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #21
    If it was a problem with the aluminum yours would not be the only one! That is common sense!

    Understand?
     
  22. trssho macrumors 6502

    Joined:
    May 24, 2009
    #22

    This seems very bizarre! This phone looks like it's 4 years old!!
     
  23. nia820 macrumors 68000

    nia820

    Joined:
    Jun 27, 2011
    #23
    This is why they make slim clear cases. So you can show off your phone while still protecting it.
     
  24. alleggerita, Oct 21, 2015
    Last edited by a moderator: Oct 21, 2015

    alleggerita thread starter macrumors 6502

    alleggerita

    Joined:
    Dec 19, 2011
    Location:
    Singapore
    #24
    That's what I'm using. Apparently even in the cover it's getting chipped.

    Yes I understand. But it's just odd because my usage and storage patterns haven't change a single bit.
     
  25. ajm222 macrumors 6502a

    Joined:
    Sep 19, 2012
    #25
    Yeah, I've never seen anything like that. Seems like something happened to the aluminum during manufacturing that made it super brittle or something. It's all over. The only other way that would happen is if someone took a tiny screwdriver and purposefully attempted to make little chips all over it. Assuming we're not being punked, perhaps one small batch of phones got some damaged aluminum product (similar to whatever is going on with the oleophobic coating on the macs). That looks horrible.
     

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