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iPhone 6S Scuff Mark?

N

Nabeel Bana

macrumors member
Original poster
Mar 10, 2014
41
0
Hello, All.

I noticed, what looks like to be a scuff mark, on the antenna band under the home button and above the charging port. It is on the space grey 16 GB iPhone 6S. I have seen some earlier posts on this forum and seen customers/users receive the defect on their iPhone 6S's & iPhone 6S Plus's. Would any member know if this is a factory defect? Would any member have a idea as to what can be done about this situation? Mind you, I have bought my iPhone 6S from the AT&T store. I would sincerely appreciate any comments or answers.
 
Jeff R said:
Pics please. We need visual inspection.
Click to expand...
Unfortunately, I cannot provide pictures at the moment. However, have you ever come across this kind of defect? Any information you can share will be generously appreciated.
 
Given your description of the problem, there's no way to tell if it's a "defect" or a "user error". I'd bet on user error...

C
 
CNeufeld said:
Given your description of the problem, there's no way to tell if it's a "defect" or a "user error". I'd bet on user error...

C
Click to expand...
Do you really think it a user error? I have had my iPhone 6S for about 2 weeks. I don't have a screen protector nor a case on it. However, I always the phone on a cloth or covered in a cloth while it is not in use. Also, I don't put any kind of external things in the same pocket that contains the phone. As soon as I noticed this scuff, I researched this on the MacRumors forum. I found evidence that some customers/users encountered the same issue that I did. That is the reason why I decided to start the forum to gather more opinions.
 
Nabeel Bana said:
Hello, All.

I noticed, what looks like to be a scuff mark, on the antenna band under the home button and above the charging port. It is on the space grey 16 GB iPhone 6S. I have seen some earlier posts on this forum and seen customers/users receive the defect on their iPhone 6S's & iPhone 6S Plus's. Would any member know if this is a factory defect? Would any member have a idea as to what can be done about this situation? Mind you, I have bought my iPhone 6S from the AT&T store. I would sincerely appreciate any comments or answers.
Click to expand...

Sounds like you missed the charging port at one point when you plugged it in.

It happens! :)
 
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Did you notice the scuff when you first opened the box? If not, then it was likely caused by you. Makes it a user error. I can't visualize where you're seeing it (I can't see anything like an antenna band "under the home button and above the charging port"), but if it's anywhere around the charging port, I'd point to careless insertion of the Lightning cable as the "most likely" candidate.

C
 
AbSoluTc said:
Sounds like you missed the charging port at one point when you plugged it in.

It happens! :)
Click to expand...
I can assure you that did not happen. I tend to be extremely careful and when inserting the USB cord into the charger.
 
Nabeel Bana said:
I can assure you that did not happen. I tend to be extremely careful and when inserting the USB cord into the charger.
Click to expand...

I am probably more careful than you are and I still do it. :)

It's not a defect IMO and more than likely something that brushed up against it. Most plausible explanation is something you did or something the phone came in contact with.

If you don't use a case, I would move on and not worry about it because you're going to get a few more and probably a drop or ding here or there. Most will be minute, some a little more prevalent than others. Fact of mobile devices.
 
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CNeufeld said:
Did you notice the scuff when you first opened the box? If not, then it was likely caused by you. Makes it a user error. I can't visualize where you're seeing it (I can't see anything like an antenna band "under the home button and above the charging port"), but if it's anywhere around the charging port, I'd point to careless insertion of the Lightning cable as the "most likely" candidate.

C
Click to expand...
No, I did not notice the scuff when I first opened the box. However, I do under the "user error" aspect. I understand. For example, if you can see the gray, rubbery texture, plastic band that goes all around the phone, the scuff mark is on that band. Particularly, on the gray, rubbery texture, plastic band running underneath the home button and above the Lightning port. I can assure you that did not happen. I tend to be extremely careful and when inserting the USB cord into the charger.
 
AbSoluTc said:
I am probably more careful than you are and I still do it. :)

It's not a defect IMO and more than likely something that brushed up against it. Most plausible explanation is something you did or something the phone came in contact with.
Click to expand...
I understand. I noticed this scuff mark this morning. It was in my dress pants. I have heard that particles, in pockets in pants, are notorious for causing scuff marks. Do you believe that to be true? Also, do you believe if the phone is in the pocket in the pants, and you brush upon some external force, it can cause a scuff?
 
Nabeel Bana said:
No, I did not notice the scuff when I first opened the box. However, I do under the "user error" aspect. I understand. For example, if you can see the gray, rubbery texture, plastic band that goes all around the phone, the scuff mark is on that band. Particularly, on the gray, rubbery texture, plastic band running underneath the home button and above the Lightning port. I can assure you that did not happen. I tend to be extremely careful and when inserting the USB cord into the charger.
Click to expand...

I don't see anything between the home button and the charging port besides glass and aluminum. The plastic antenna bands are on the back and sides. So I'm still puzzled by where this happened. FWIW, I have a Space Grey 6s as well.

Someone did say they had discoloration on the bands on their white phone (I believe). It was caused by their blue jeans discoloring the band. They successfully used a pencil eraser to remove the discoloration. That obviously won't work for a "scuff" or scratch.

C
 
If the scuff was there since day 1, have it replaced at the apple store.
 
Nabeel Bana said:
I understand. I noticed this scuff mark this morning. It was in my dress pants. I have heard that particles, in pockets in pants, are notorious for causing scuff marks. Do you believe that to be true? Also, do you believe if the phone is in the pocket in the pants, and you brush upon some external force, it can cause a scuff?
Click to expand...

Yes, it's possible. Also, any lint in your pants can trap dirt, grit, sand and the like. I've never had a problem with pockets other than those particles getting jammed in my microphone point or headphone jack. Had to clean them out because of that.

Stuff happens.
 
CNeufeld said:
I don't see anything between the home button and the charging port besides glass and aluminum. The plastic antenna bands are on the back and sides. So I'm still puzzled by where this happened. FWIW, I have a Space Grey 6s as well.

Someone did say they had discoloration on the bands on their white phone (I believe). It was caused by their blue jeans discoloring the band. They successfully used a pencil eraser to remove the discoloration. That obviously won't work for a "scuff" or scratch.

C
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My sincere apologies. I gave you incorrect information. If you can see the area on the below of the phone, the part that connects the glass and the body itself, on the bottom of the home button. That is where the scuff mark. It is the color back. Now I am not sure if it is scuff or some kind of debris that has jammed inside. There is no discoloration. However, I have trying to wipe with a microfiber cloth. I have been unsuccessful as of yet. Do you believe debris and/or duct particles can get jammed inside these tight spaces?
 
"Particles" are not going to cause "scuffs". They might cause very small scratches, but even that's not likely to happen in 2 weeks. Putting your keys in the same pocket as your phone will cause "scuffs" and larger scratches. Dropping your phone will cause scuffs, scratches, dents, explosions. And plugging in your Lightning connector carelessly can cause scratches.

C
 
AbSoluTc said:
Yes, it's possible. Also, any lint in your pants can trap dirt, grit, sand and the like. I've never had a problem with pockets other than those particles getting jammed in my microphone point or headphone jack. Had to clean them out because of that.

Stuff happens.
Click to expand...
I understand. Maybe that is the reason that the phone has been cuffed. Do you beleive debris can get jammed in any other areas except for the microphone or the headphone jack?
 
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