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I'm dancing with the idea of jumping from AT&T to T-Mobile. I live in Connecticut. Back when LTE was unheard of and 3G was where it was at T-Mobile worked fine in the city I was I living in. Over the years I've been with all the carriers and I'm smart enough to know that AT&T and Verizon are the biggest carriers and offer the most reliable coverage-at a price of course. I'm now with AT&T and I can say coverage is fine. Customer care has been fine. I do admire John Legere and T-Mobile and the Uncarrier initiatives in place. For my personal situation I went through a divorce which hurt my credit significantly. That being said AT&T made me pay out the ying yang a $750 security deposit just to get 1 line. It was that bad. I also keep seeing things on the news about AT&T being rude to their customers and mistreating them and I don't necessarily like that. Now having their home internet, an iPhone on their Next Plan, and a GoPhone for my mother basic phone needs and never being late in fact paying ahead they are refusing after a long period of time to give me another line without another $750 deposit. I threatened to leave and they were basically like see ya don't the let the door hit your you know what on the way out. They have this sense of entitlement like they are the best and everyone needs them and they charge so much money for everything. That being said-I want s family plan. T-Mobile approved me for 5 lines no deposit and a plan for 4 lines with 10 GB Each line with Data Stash and that's $160. I'm paying $140 for AT&T for 1 line. If you factor in my mom's prepaid line GoPhone with AT&T that's $180 sometimes for 1 postpaid and 1 prepaid(with a crappier footprint of coverage) when I can get 4 smartphones on Jump! with T-Mobile for $160-of course it will be more with the phones being financed but that's fine. Now it sounds good on paper but my question is if I get devices that use Band 12-and I live in a city, will the cost and additional lines outweigh the benefits or am I better hanging on to my AT&T? If you don't live in CT that's ok I just want some insight on what some of you think. Thank you.

1st I'm by NO Means employed by ANY Cell carrier.

2nd yes I may be biased but ONLY as a customer, researcher and phone tinkerer
( Yes I study a bit about all the carriers and am a pretty well informed consumer )

That all being said I've given The Top 4 "major" carriers and a few not top ones several fair shakes.

In both research and MY OWN PERSONAL EXPERIENCE AT&T comes out slightly on top over T-Mobile yes you'll pay thru the ying yang but despite what a %age of customers and outright haters may say AT&T will in many ways give most customers exactly what they pay for nothing more nothing less


With ANY Carrier it comes down to several things:

Coverage> AT&T Slightly beats out all others overall based on the entire coverage spectrum ( more coverage in more areas and more cell towers/sites this by no means does NOT Mean that service is superior in all markets/areas only that they are great travel wise )


Customer Service>
I could tell you or share my horror stories and others from most ANY Carrier, company or business. It's all about whom you talk to and experience differs from person to person and sometimes from call to call. AT&T Sprint and Verizon
have all won their share of awards for customer service obviously this means more satisfied CS/CC experiences than unsatisfactory ones.

In my experience AT&T CS/CC has given me better experience than TMO whom have 99% of my time off and on with them have outright lied or been 100% incompetent, Sprint+Verizon who lies and almost never works with you.

A lot of AT&T Reps at least try to care, help and work with you.
Most carriers it's a love/hate relationship to some extent.


Value and Gimmicks>
Again you get what you pay for at AT&T within reason. Granted this is the case for many carriers save the fine print and Catch 22's

AT&T was 1st to do ANY Rollover granted the RO Data part TMO was 1st and does it best but at least AT&T adopted it and there is consideration to extend it from 1 mo RO to a longer timeframe

All these "Uncarrier moves" and this "Uncarrier" talk is mostly gimmicks, hype, hot air or flawed/twisted logic

A Carrier will always be a carrier no matter how much they shout "Uncarrier"

Unlimited Data = A lie, a myth and a farce at ALL Carriers

Music Fredom? Not bad but not all users need/use it

Calling w/o boarders? Nice but that and Music Freedom has a cost and someone somewhere is going to pay it or TMO will absorb it and pay the price sooner or later

Jump, Jump On Demand, iPhone for life, ATT Next no matter how you describe em name em or label em they are all payment plans and contracts of a sort albeit by a different name and with varying Terms and Conditions


Me and my Job pay AT&T what we pay because 1: they work for us and 2: we trust them over the others


In the end I strongly encourage AT&T if you can manage it but it's all up to you.


With that I now prepare myself for the haters, naysayers trolls and myriad of people likely to quote, yell or attempt to correct me cause let's face just like there's Fandroids and iFans there are carrier fans whom will argue with customers who's carrier choices are contrary to or in stark contrast to their own.

Best of luck to you whatever you choose
 
Unlimited Data = A lie, a myth and a farce at ALL Carrier

Not sure how it's a lie or a myth.

Music Fredom? Not bad but not all users need/use it

I think a fair percentage of T-Mobile users take advantage of this.

Calling w/o boarders? Nice but that and Music Freedom has a cost and someone somewhere is going to pay it or TMO will absorb it and pay the price sooner or later

Costs are being covered by adding more customers. Costs to them are probably incredibly low.
 
Not sure how it's a lie or a myth.



I think a fair percentage of T-Mobile users take advantage of this.
.

It's a lie/Myth for numerous obvious reasons.
Throttling, caps, "Fair use limitations" etc. does NOT a truly unlimited data experience make at least not by litteral definition and interpretation.


A "fair percentage of users" still doesn't equate to ALL just saying
 
It's a lie/Myth for numerous obvious reasons.
Throttling, caps, "Fair use limitations" etc. does NOT a truly unlimited data experience make at least not by litteral definition and interpretation.

Well, I've been able to consistently use more than 50GB per month for years with no signs of throttling/deprioritization.

A "fair percentage of users" still doesn't equate to ALL just saying

Correct, but you just seem to be discounting the usefulness of this perk.

Things aren't gimmicks if you choose not to use them.
 
It's a lie/Myth for numerous obvious reasons.
Throttling, caps, "Fair use limitations" etc. does NOT a truly unlimited data experience make at least not by litteral definition and interpretation.


A "fair percentage of users" still doesn't equate to ALL just saying

I think T-Mobile throttles at 2tb.
 
Well, I've been able to consistently use more than 50GB per month for years with no signs of throttling/deprioritization.

Things aren't gimmicks if you choose not to use them.

What carrier are you with using 50GB?
Most carriers have been or recently started throttle around 20 to 30 GB if you're not then either A> you're insanely lucky and fortunate B> Somehow the so called systems in place are missing it or C> the throttle/deprioritization is to a degree you're not able to notice


Gimmicks can be ANYTHING meant to entice or sway customers to a brand/company doesn't need to be a feature utilized by all. I'm not discounting said feature but it does seem a tad overly hyped up.

Somehow I just knew this would turn into a debate with someone **sighs**


I think T-Mobile throttles at 2tb.

Clearly you've missed all the T-Mobile articles, news pieces and John Legere's rants over "Network Abusers" using 100GB to 3TB or where they have started instituting a 20 some GB Data cap even threatening to disable Data services or cut ties with 1 to 3TB users
 
What carrier are you with using 50GB?
Most carriers have been or recently started throttle around 20 to 30 GB if you're not then either A> you're insanely lucky and fortunate B> Somehow the so called systems in place are missing it or C> the throttle/deprioritization is to a degree you're not able to notice


Gimmicks can be ANYTHING meant to entice or sway customers to a brand/company doesn't need to be a feature utilized by all. I'm not discounting said feature but it does seem a tad overly hyped up.

Somehow I just knew this would turn into a debate with someone **sighs**

T-Mobile. Highest so far for me was 85GB, which was a few months ago. I think you're assuming that deprioritization occurs to everyone who exceeds the standard data usage threshold.

It's overly hyped because it's incredibly useful to many of us who have made the modern switch to streaming music service and don't want data usage for said service counted.

When you're spreading incorrect information, a "debate" should be expected.
 
T-Mobile. Highest so far for me was 85GB, which was a few months ago. I think you're assuming that deprioritization occurs to everyone who exceeds the standard data usage threshold.

When you're spreading incorrect information, a "debate" should be expected.

I'm NOT Assuming it was stated both in an interview with John Legere
( T-Mobile CEO ) and a letter on their site that "they would begin looking at and contacting ALL Users who exceed the data cap threshold set forth )


And you agreed with me in a sense the music thing is hyped so what "Incorrect Information" ?
 
I'm NOT Assuming it was stated both in an interview with John Legere
( T-Mobile CEO ) and a letter on their site that "they would begin looking at and contacting ALL Users who exceed the data cap threshold set forth )

I'm pretty positive that the interview and notice on their website that you're referring to was when people were going beyond their high-speed cap when tethering. Those are the ones they'll be going after, not people who use 50GB+ on their phone.
 
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