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Carrier iPhone 7/7+ AT&T Pre-Order Thread

phil-ga said:
Order movement update:

- Two iPhone 7 Pluses, BLK 256GB, ordered ~8:30am/~12:30pm ET 9/9
- Original shipping: 9/23-9/30
- Atlanta, GA metro area

This morning, while web status page continues to state, "Preparing to Ship" (same since 9/9):
- 866-267-4510 states on both lines: "one or more of your items is not in stock"
- *ORDR# states on both lines: "The items in your order are currently on back order, and we will notify you by email as soon as these items ship."

Perhaps the wife and I just got thrown into the pool of phones at the warehouse getting picked and (hopefully) shortly shipped 🙂
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I just tried calling that number to check my order and it kept saying order not found😵... Got transferred to CS turns out you cant check in store order over the phone unless you call the store... That was scary
 
Did you check it individually by just entering one of the numbers and zip? Is that the message you got from doing that or did you just enter your zip?
 
Just did some recon work. I went the Verizon thread and T-Mo thread. T-Mo still hasn't seen a JB + 256 ship. ON the Verizon thread one person who had 9/23 ship date had gotten tracking for their JB + 256.

Hang in there. Good things come to those who wait...

Mine 7+ JB 256GB Ordered 9/9 @ 2:59 ET. Preparing to ship with 9/30-10/7 dates.
 
EX1127 said:
I just tried calling that number to check my order and it kept saying order not found😵... Got transferred to CS turns out you cant check in store order over the phone unless you call the store... That was scary
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For you and csmith1289:

At one point I couldn't look up my wife's number via *ORDR# on my phone for the first day or three (I forget exactly how long) after preorder. Then, several days ago, I was able to punch in *ORDR# individually for each line, look those lines up, and was able to get a status.

Back to the other poster's point (with whom we had a varied agreement/disagreement!), this is definitely an area that AT&T could get improved. Why have every point of contact for finding out status not be consistent? This is 2016, not 1985. I just don't get it.

Heh. Speaking as a T shareholder, maybe they should stop doing mergers for a while and clean up the inconsistencies between departments.😵
 
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phil-ga said:
For you and csmith1289:

At one point I couldn't look up my wife's number via *ORDR# on my phone for the first day or three (I forget exactly how long) after preorder. Then, several days ago, I was able to punch in *ORDR# individually for each line, look those lines up, and was able to get a status.

Back to the other poster's point (with whom we had a varied agreement/disagreement!), this is definitely an area that AT&T could get improved. Why have every point of contact for finding out status not be consistent? This is 2016, not 1985. I just don't get it.

Heh. Speaking as a T shareholder, maybe they should stop doing mergers for a while and clean up the inconsistencies between departments.😵
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Did your phones ship yet? Two of mine did & the third is on back order this morning.
 
HDJulie said:
Did your phones ship yet? Two of mine did & the third is on back order this morning.
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If to me: No, not as of this comment. On backorder.

Based on the anecdotal evidence of this thread (thankyouverymuch), I'd expect shipping notifications at any time between today and tomorrow. My shipping window (previously mentioned) is 9/23-9/30 anyway.
 
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Finally got the shipment notification late last night. FedEX delivery from Fort Worth, Texas. Scheduled to be delivered tomorrow.

It's been fun hanging out here with y'all for the past two weeks. I'm going back to lurker mode lol. See you guys again in a year or two when we pre-order from AT&T again!😛😛

7+, MB, 256GB
Order placed 9/9 2:21am CT, Texas
Ship dates 9/23-9/30
Backorder from *6737# 9/21 5pm
Received Shipment Text 9/21 9:49pm
FedEX scheduled delivery 9/22 by 3pm
 
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Funny story from yesterday. Went to the AT&T store with my stepdad. He was looking into getting UVerse at his house and I decided to go with to get a case for my Jet Black 128 Unicorn while we were there. The whole time, he was like "Why are you getting a case for a phone you aren't even gonna see until June?!" And we had the guy helping us believing that I'm seriously not getting my phone until next year. Then as we were getting ready to leave I was like "No, we were just messing with you. My shipping dates are next month (10/14-10/21) but that's ridiculous that these phones are taking so long. I didn't feel like going up there and being mean since really they couldn't do anything about it.
 
Drew888 said:
256GB 7+ MB, Still stuck at Preparing to Ship (9/23 - 9/30)
[doublepost=1474552763][/doublepost]
Oh, let me change that. Now it says on back-order! Based on others, guess that means it is shipping soon! 🙂
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Does it say that when you check online or by dialing 6737
 
St. Louis here.
Jet Black 7 Plus
128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21

I realize anyone who has their phone has long ceased reading this thread but does anyone know of anyone who has received their Jet Black phone of ANY memory configuration?
 
I hate to ask a redundant question.....according to 6737.......Mine is still in process, is there a status between that and backorder?


order: 09/09 9:50 am 128 7+ MB
 
chucker1 said:
I hate to ask a redundant question.....according to 6737.......Mine is still in process, is there a status between that and backorder?

order: 09/09 9:50 am 128 7+ MB
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I do not think so. For some people it never went to backorder. It went straight to shipped from in progress.
 
millk18 said:
St. Louis here.
Jet Black 7 Plus
128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21

I realize anyone who has their phone has long ceased reading this thread but does anyone know of anyone who has received their Jet Black phone of ANY memory configuration?
Click to expand...

Nope, no one at all.
 
millk18 said:
St. Louis here.
Jet Black 7 Plus
128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21

I realize anyone who has their phone has long ceased reading this thread but does anyone know of anyone who has received their Jet Black phone of ANY memory configuration?
Click to expand...

There were a few that got their regular 7 in Jet Black on launch day. Still waiting for mine though.
 
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