I don't know how your preorder went, but my order on the IPhone upgrade program is non existent. I am curious how many other people were flat out not able to order their phone. My experience was logging in the moment that the store app was working only to see no avaibility and no way to pre order a phone. Seriously, Apple did not let their most loyal customers even place a pre order. Did you have a similar experience? Please share your pain here, and let's come up with a plan to let apple know how we all feel about this treatment. EDIT: This problem appeared to be with existing IUP members, I was able to get my girlfriends new phone on the IUP (just signing her up for it) 45 minutes after the store went live. Please leave your comments if you were new to the program or trying to upgrade when you were already on it. It will help compare what happen to all IUP members new and old.