It's not a guarantee but I'd find out if your local Apple store is participating in the loaner program. If they have to ship it off-site, they'll offer a loaner. They offered this to me with my defective logic board SE. However, I convinced them to swap it out instead. Then promptly went to T-Mobile to use it to JUMP to my second 6s.
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iPhone 7 screen smashed - what are the options?
- Thread starter Mildredop
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Seriously? You are talking about committing insurance fraud. Hardly the same thing as jailbreaking. One is against the law and a felony.
This suggestion is way better than buying a new one and return it once the broken one is fixed. Hand the wife your working phone, then use the android phone for a week until it's fixed. Totally worth it.Good wife
OP, if you're using an iPhone, why not let her use yours and you suffer with the Galaxy for a few days while you take her 7 to the Genius Bar?
You are reaching by calling is a felony. Insurance fraud on iPhones will be a misd. It's only a felony if it's over 1000$ and even then a court won't touch it for that little unless they want to make an example out of you. Most of insurance fraud cases in the us are either health life or auto mobile related.
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This would be considered hard fraud, which is almost always a felony. Soft fraud is a misdemeanor.
- Soft fraud occurs when a person exaggerates an existing claim, such as overstating the damages caused by a car accident. Soft fraud is usually considered a misdemeanor, punishable by fines, jail time of up to one year, community service, and probation.
- Hard fraud, on the other hand, occurs when a person either causes or fabricates a loss for the deliberate purpose of obtaining insurance payments. Hard fraud is almost considered a felony, punishable by strict penalties including the possibility of incarceration in state prison for a number of years.
Buying insurance and making a claim on something that was broken before the insurance was aquired would fall under hard fraud. The amount isn't really that important. It's the way something occurred. Now theft vs grand larceny, yes that's when amounts matter.
Now I will agree with your point that it wouldn't be heard unless making an example of, but this is what law school has taught me.
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However, Apple would put them under scrutiny and any claims further would be extremely difficult. Companies have red flag lists. I used to work for a cellphone store and once you got on a what I call "S**t list" it's hard to get that company to work with you again. They red flag you in their notes and any time you call, you are put through the paces just like with getting red flagged by insurance companies (I used to work for Esurance, we had a whole department to deal with suspected or previous fraud customers).
Even if she uses an Android phone for a week, it sounds like it's less hassle than Going through purchasing a new iPhone, then returning it. It can't be that bad to use it until the original is repaired.
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Jesus! This has escalated rather quickly. Apologies to the OP, do the right thing ignore the dishonest suggestion and hope you resolve your phone issues.
New issue - she did the diagnostic thing last night in the hope of sending it to Apple. The price is now nearly £300 for the repair (I guess the iPhone knows it's more than just a smashed screen and there's more going on).
£300 is half the cost of a brand new iPhone and more than she wants to spend considering the screen could smash again once repaired.
Not really sure what to do now.
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As I mentioned, she's not interested in using an Android phone while her iPhone is being repaired.
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I know! I'm just ignoring the little argument about insurance fraud that's going on.
Sorry to hear about the costs. Perhaps just use the android phone for now and see if you can come up with a better solution or talk to Apple and see what they have to say as far as what they could possibly work out for you.
I've tried. She's not interested. It's odd how people who are so dedicated to iPhone look on Android phones like they're some sort of disease.
I said to take it to work this morning 'just in case' her iPhone gave up on her. It's still on the hall table.
Your wife is stubborn and definitely doesn't like Android! At least she has good taste with the iPhone. Let us know how it all goes.
Sounds like they're charging you the full out of warranty cost rather than just screen replacement. The logistical issue with buying another phone and then returning it when you get yours back is what happens if that one gets dropped or damaged? You'll then be out the cost of another phone as well as the repair cost!
I'd personally be tempted to consider this route (which isn't the cheapest but gets you working the quickest and protects you going forwards):
1) Buy a new phone and add Applecare+ to it this time
2) Sell the broken one as a damaged phone (you can get £150 for a broken 32gb 7 from Mazumamobile so you may get £200+ selling it privately)
The diagnostic does, it displays a 4x4 grid of rectangle boxes, which you will need to tap
Ask Apple if they will let you buy AC+ *AFTER* you pay for the new screen. If not, buy a rugged Otterbox case that will survive a few drops.
I don't think you understood my post. I'm saying is, if you are currently using an iPhone. You should hand YOURS over to your wife temporarily until her's is fixed. And you use the android for the time being. Once that phone is fixed, then revert back.
I prefer a Rhinoshield Playproof (tougher than an Otterbox) combined with an edge to edge glass protector, but each to his own.
If I may, how old is this phone by the way? If under 90 days free repair through CC.
It wasn't bought on a credit card.
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I don't have an iPhone.
Okay here's a genuine and honest question. If the OP decides to buy an iPhone 7 with the intention of returning it before the 2 weeks. And if he decides to get AC+ with it, what happens to the amount paid towards the AC+ after he returns the iPhone?
AC+ can be refunded at pro-rated amounts.
www.apple.com/legal/sales-support/applecare/appforiphonenaen.html
9. Cancellation
You may cancel this Plan at any time for any reason. If you decide to cancel either call Apple at the telephone number below, or send or fax written notice with your Plan Agreement Number to AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S. (fax number 916-405-3973). A copy of the Plan’s original proof of purchase must accompany your notice. Unless local law provides otherwise, if you cancel within thirty (30) days of your Plan’s purchase, or receipt of these Terms and Conditions, whichever occurs later, you will receive a full refund less the value of any service provided under the Plan. If you cancel more than thirty (30) days after your receipt of this Plan, you will receive a pro rata refund of the original purchase price, based on the percentage of unexpired Coverage Period from the Plan’s date of purchase, less (a) a cancellation fee of twenty-five ($25) dollars or ten percent (10%) of the pro-rata amount, whichever is less, and (b) the value of any service provided to you under the Plan. Unless applicable local law provides otherwise, Apple may cancel this Plan for fraud or material misrepresentation. Unless applicable local law provides otherwise, Apple may also cancel this plan if service parts for the Covered Equipment become unavailable, upon thirty (30) days’ prior written notice. If Apple cancels this Plan for the unavailability of service parts, you will receive a pro-rata refund for the Plan’s unexpired term.
Not to sound rude but this really doesn't warrant this level of discussion. She broke something, so she/you either pay and wait for it to be repaired, buy a new one, or make do without.
I'm sure if she asks her employer nicely they'll allow her some time off for an appointment. A decent employer won't ask what type of appointment.
I'm sure if she asks her employer nicely they'll allow her some time off for an appointment. A decent employer won't ask what type of appointment.
She's self employed.
For anyone who's interested, she finally went into an Apple Store yesterday. Their advice was to buy a new one, get the old one repaired and just return the new one within 14 days. So that's what she's done.
I thought that was a dishonest way of doing it, but that was the store's advice, so I guess not.