I ordered with vodafone at 8:50am the jet black plus - the guy said Vodafone was guaranteeing that every order on pre order would be delivered on launch day...... which I doubt very much. I got a email and text confirming the order with a tracking number but still says approved.
This happened to me last year, I did get the phone on launch day however they forgot to charge me for it haha!
Thats good news, they did say Friday for me. I know from previous years that not much changes on Vodafone tracker undtil the night before. Still not hopeful though that I'll get on launch date through what I'm seeing on here about stock of the jet black plus. But I am keeping my fingers crossed. Which phone did you order?Yep got the same, ordered last Friday at 10am. On the tracking app it only says confirmed too. Basically the tracking app is a clunky mess. I called them up and they said I should receive it via DPD on Friday
Thats good news, they did say Friday for me. I know from previous years that not much changes on Vodafone tracker undtil the night before. Still not hopeful though that I'll get on launch date through what I'm seeing on here about stock of the jet black plus. But I am keeping my fingers crossed. Which phone did you order?
I went for the matte Bla
I went for the matte black 7+ 128gb. Jet black is lower stock you are right. But the fact remains that last friday, I even spoke to them at 2pm and they were still promising launch day delivery for Jet black or matte black 7+, stating they still had a fair few to go, whereas carriers such as o2 were by far already out of first round stock on these by the afternoon
If you were to order today then Vodafone quote a 1 week delivery for the matte 7+ and a 5 week delivery for the Jet Black 7+
I did a 12 month so it was more expensive - I paid 370 for the phone with a £58 per months for unlimited and 2gb of data. Expensive but hopefully worth itExactly the same here.
Ordered at around 7:50 am (VF's site went live a bit early!), tracker still says Accepted. Called them today and the guy said that I should get a text tomorrow with a tracking number and the phone will be delivered Friday by DPD.
I think their online system is a mess. I got an email from them confirming my "SIM Swap" just after the upgrade email, and absolutely nothing on My Vodafone is working - all of my tariff information, etc, just has an error displayed.
Edit: Mine's a Jet Black 7+ 128GB. Interestingly, the prices seem to have gone up since launch day. Mine was £90 up front then £63 a month for 20GB with the Spotify pass. Same bundle now is £68 a month.
I did a 12 month so it was more expensive - I paid 370 for the phone with a £58 per months for unlimited and 2gb of data. Expensive but hopefully worth it
Same. £370 up front 12 month 20GB plan for £73. Will apply my employer advantage scheme so it goes down to 63
When I get my phone on Friday I'll go down the local VF store with my ID card.
The online page says 15%, the print off from our intranet says 20%, so I can show them that in storeWhy? You can do it online: http://www.vodafone.co.uk/vodafone-advantage/
Just a heads up for you Vodafone guys, I've been with Vodafone for 7+ years and you will not see your tracking on the Vodafone website update - so don't hold your breath for it.
Even after delivery, it will still show accepted, believe me.
You also won't get a text from DPD until the morning of delivery (if it is being delivred to you for launch tomorrow).
Expect the text from 8am onwards, sometimes earlier.
In my experience, you won't get one today - so don't lost hope and just look out for it in the morning.
I've moved to EE this time as Vodafone are the worst company I've ever had the displeasure of dealing with, but thought I'd post to help keep some minds at rest!
Enjoy and good luck!
I switched from Three to Vodafone, Vodafone are godly compared to Three!
Don't get me wrong, their network was great, but their CS are the most incompetent people I've ever dealt with. Since I switched to Vodafone I've not really had any problems.
Yeah I mean as a network it's fine. Good coverage, great 4G, contracts are always competitive and they do company discounts for certain businesses.
But I don't have enough hours in the day to type the problems I've had with them since being a consumer.
I also have a part time carphonewarehouse job on a saturday, and the amount of people who have a hatred for Vodafone (customers who come in) is unbelievable.
They without doubt have the worst reputation out of any of the service providers by a long way, and I can only agree.
Shame really. If they actually had UK customer services, and they were good customer services, they'd be alright.
The online page says 15%, the print off from our intranet says 20%, so I can show them that in store
Just a heads up for you Vodafone guys, I've been with Vodafone for 7+ years and you will not see your tracking on the Vodafone website update - so don't hold your breath for it.
Even after delivery, it will still show accepted, believe me.
Your work intranet page is out of date, it's been dropped to 15% and it happened recently.
I've been with Vodafone for 10+ years and I have had the opposite experience. Two years ago they emailed me at 16:30 on the day before launch telling me my phone had been dispatched. By 19:00 DPD had given me an hour delivery slot and the online tracker had updated.
20% off pay monthly tariffs (handset or sim only) above £20/mo
10% off pay monthly tariffs (handset or sim only) below £20/mo
15% off all ipad and tablet plans above £22/mo