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Carrier iPhone 7 Vodafone UK pre-order
- Thread starter lelloz
- Start date
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I had a tracking number on the day I ordered but still doesn't look like I'm gonna get it tomorrow. Gutted!!Vodafone are being super sketchy about this.
I've had no email/text confirmation yet, but was told it had been dispatched on their live chat.
Would rather just have a straight answer; sounds like a lot of people confused!
[doublepost=1473967974][/doublepost]
I keep checking my phone... Doesn't look likely for me!just got the SMS and the email, delivery is for tomorrow
Congrats! Was it Matt or jet black?just got the SMS and the email, delivery is for tomorrow
The order tracker doesn't work (which is why it's so crappy of VF to keep referring people there). The phone we ordered a few months back (and we've been using for months) is still at stage 2.
Mine is stuck on stage 2, with an iPhone 5 I ordered 4(?) years ago. Seems like majority are stuck on there too.
There's issues with EE and O2 too.
I have to say, Vodafone's disregard for its customers is amazing. No contact from them at all. Their answers vary from "you'll get it tomorrow" to "it's 6-8 weeks".
If it doesn't arrive tomorrow I think I'm going to cancel and just wait till reservations are available with Apple. I'd rather give Apple my money than this company after today's performance.
If it doesn't arrive tomorrow I think I'm going to cancel and just wait till reservations are available with Apple. I'd rather give Apple my money than this company after today's performance.
My sisters both ordered through Vodafone last week.
One sister getting her Rose Gold 7 128gb today (had text confirming DPD), the other - Jet Black 7 128gb, had nothing. Rung Vodafone just now (as her upfront cost has not been taken) and she has been told that the cost wont be taken until her bill date. My other sisters upfront cost was taken straight away, so she's all kinds of unsure.
She's not getting it today basically.
Gonna chance her luck in our local store, but from what I can see the overwhelming colour for walk ins is just rose gold 7's...
One sister getting her Rose Gold 7 128gb today (had text confirming DPD), the other - Jet Black 7 128gb, had nothing. Rung Vodafone just now (as her upfront cost has not been taken) and she has been told that the cost wont be taken until her bill date. My other sisters upfront cost was taken straight away, so she's all kinds of unsure.
She's not getting it today basically.
Gonna chance her luck in our local store, but from what I can see the overwhelming colour for walk ins is just rose gold 7's...
THEN SUDDENLY!
Erm, okay.
Ha that's pretty lucky. I jus got onto live chat after seeing that and I've got nowhere with them!
I've not, despite Vodafone's team of professional liars telling me I would get it today.
Hahaha
[doublepost=1474036366][/doublepost]I feel like a junkie. Jus walking around at work today wondering where it is. Doesn't help that Vodafone have a store across the road from my office. I went in there and played with their demo handset and nearly ran out the front door with it
I went in to Vodafone on Friday at 10 o'clock and the had a stock of every iPhone 7 (not plus) apart from JB. Hoping for some movement tomorrow
Got another text from Vodafone again this morning saying the same. Isn't looking great..
"Just to let you know, we're waiting to get your order EDM-0000000088686102 from the manufacturer. We'll send another update in 3 days or sooner if we have more info."
"Just to let you know, we're waiting to get your order EDM-0000000088686102 from the manufacturer. We'll send another update in 3 days or sooner if we have more info."
Yeah, it's ridiculous. I cancelled my 7+ pre-order, and the store did an upgrade to a 7 for me, but as of yet I've had nothing on my VF account. My allowance is still my old sim only one, my price is still the sim only one, I haven't had the Spotify thing - according to my Vodafone account I'm still on my sim only plan!
Normally I'd say that it's a good thing, but my sim only plan didn't include roaming, my iphone one does and I'm going on holiday next week! My Spotify subscription has also lapsed, so I'm waiting on that.
The whole thing is a shambles. If my allowance isn't correct by the time I leave for Rome I'll send them a letter requesting they fix it. According to their own T&C if they don't fix it in 7 days after that I'll be able to cancel the contract under section 11 of their terms. Im sort of hoping they do, not for the fact of getting a free phone, but more that getting a free phone will cost them money, and I think they deserve to pay for the lies they've told.
Either way, they seem to be useless.
Edit: also, if anyone wants proof that the tracker thing doesn't work, my 7+ order which was cancelled by customer relations on Friday is still showing as stage 2 - accepted!
Normally I'd say that it's a good thing, but my sim only plan didn't include roaming, my iphone one does and I'm going on holiday next week! My Spotify subscription has also lapsed, so I'm waiting on that.
The whole thing is a shambles. If my allowance isn't correct by the time I leave for Rome I'll send them a letter requesting they fix it. According to their own T&C if they don't fix it in 7 days after that I'll be able to cancel the contract under section 11 of their terms. Im sort of hoping they do, not for the fact of getting a free phone, but more that getting a free phone will cost them money, and I think they deserve to pay for the lies they've told.
Either way, they seem to be useless.
Edit: also, if anyone wants proof that the tracker thing doesn't work, my 7+ order which was cancelled by customer relations on Friday is still showing as stage 2 - accepted!
I'm really up **** creek now. I listed my 6 on eBay because last time I ordered an iPhone with Vodafone I got it at launch.
Now my iPhone 6 listing ends today and I've got no phone, I can't pull the item because it's under 12 hours to go.
I know it's my own fault but it's really bloody annoying.
Now my iPhone 6 listing ends today and I've got no phone, I can't pull the item because it's under 12 hours to go.
I know it's my own fault but it's really bloody annoying.