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Hello, my first post here,
my new iPhone 7 128gb took a slip into the bath tub a few nights ago after it slipped out of my hand while trying to change Spotify playlist. So i immediately pulled it out and turned it off, took out my sim and left it to dry. Few days later (now) no signs of life at all, most i had was a white screen with visible water blobs inside it.

So, my question is, i understand the phone is not water proof but water resistant IP67, so if it was in the bathtub for no more than 5 seconds why is my phone completely dead? I've seen these phones withstand more water than a shallow bath tub. Theres also moisture in behind the camera.

Have i just been unlucky? If not then i strongly advise all of you from putting iPhone 7 anywhere near water, mine was the silver model although i doubt colour impacts water resistance.

I was on live chat to Apple i just explained the situation as it happened, and they said they'd grand an Exception provided the phone was repairable they'd 'Waive' the fee. Fair enough but the ways that was worded makes me believe they won't do anything with it.

In conclusion I'm pretty pissed, i just spent a lot of money on this phone now its totalled. Anyone have any advice or similar experiences on how to deal with this?
I have recently had the same experience not all too happy. Three days ago I had just bought a new iPhone 7 and was pretty thrilled and had previously had a Samsung. My friend then went on to drop the phone in the spa pool and I wasn't all too concerned because they are water resistant right? Anyways I left it to dry in rice for 2 nights and then thought it would turn on... it's been a week and the Phone still hasn't shown any sign of life. Very disappointed, wasted a lot of money
 
I have recently had the same experience not all too happy. Three days ago I had just bought a new iPhone 7 and was pretty thrilled and had previously had a Samsung. My friend then went on to drop the phone in the spa pool and I wasn't all too concerned because they are water resistant right? Anyways I left it to dry in rice for 2 nights and then thought it would turn on... it's been a week and the Phone still hasn't shown any sign of life. Very disappointed, wasted a lot of money

Check to see if CC used(?) gives you 90 day insurance coverage.
 
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I have recently had the same experience not all too happy. Three days ago I had just bought a new iPhone 7 and was pretty thrilled and had previously had a Samsung. My friend then went on to drop the phone in the spa pool and I wasn't all too concerned because they are water resistant right? Anyways I left it to dry in rice for 2 nights and then thought it would turn on... it's been a week and the Phone still hasn't shown any sign of life. Very disappointed, wasted a lot of money


If you used AMEX you get an extra year of warranty. Basically they will reimburse your costs.
 
I have recently had the same experience not all too happy. Three days ago I had just bought a new iPhone 7 and was pretty thrilled and had previously had a Samsung. My friend then went on to drop the phone in the spa pool and I wasn't all too concerned because they are water resistant right? Anyways I left it to dry in rice for 2 nights and then thought it would turn on... it's been a week and the Phone still hasn't shown any sign of life. Very disappointed, wasted a lot of money
[doublepost=1502763107][/doublepost]Wait for iphone 7s or 8 maybe better ester protection thats why is old my iphone 7 i didnt trust the water issues my galaxy s7 i go swimmijg all the time never dies ip68 is boss
[doublepost=1502763173][/doublepost]
Keep it up, it won't work for too long. :D




I did it so much i am tired of putting it water very tough ip68 protection
 
Idk how many times does it have to be stated: water resistant =/= waterproof. My first ever water resistant phone was the GS5. I never put it in the pool. Only took photos around the pool and babied it. I wouldn't dare use my iPhone in the shower.
 
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Y
Idk how many times does it have to be stated: water resistant =/= waterproof. My first ever water resistant phone was the GS5. I never put it in the pool. Only took photos around the pool and babied it. I wouldn't dare use my iPhone in the shower.




Yup specially cheaply made iphone 7 The koreans do very good high tech phone like the galaxy s7 i throw it in the ocean in the jacuzzi pool etc still works only thing u have 2 wait an hour for it 2 dry for charging
 
Y





Yup specially cheaply made iphone 7 The koreans do very good high tech phone like the galaxy s7 i throw it in the ocean in the jacuzzi pool etc still works only thing u have 2 wait an hour for it 2 dry for charging

Good for you? I don't have the patience to wait hours each time just to use a phone in a jacuzzi.
 
Y





Yup specially cheaply made iphone 7 The koreans do very good high tech phone like the galaxy s7 i throw it in the ocean in the jacuzzi pool etc still works only thing u have 2 wait an hour for it 2 dry for charging

Keep doing that and your s7 or any water resistant phone will eventually die.
It's your money so go for it and learn the hard way with your high tech Korean phone:D
[doublepost=1502767715][/doublepost]
I have recently had the same experience not all too happy. Three days ago I had just bought a new iPhone 7 and was pretty thrilled and had previously had a Samsung. My friend then went on to drop the phone in the spa pool and I wasn't all too concerned because they are water resistant right? Anyways I left it to dry in rice for 2 nights and then thought it would turn on... it's been a week and the Phone still hasn't shown any sign of life. Very disappointed, wasted a lot of money


Expensive lesson to learn.
Next time you might be more careful with water resistant devices, it don't mean they are water proof completely and they do not have any liquid damage protection.
If You ruin it then it's on you.
 
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Keep doing that and your s7 or any water resistant phone will eventually die.
It's your money so go for it and learn the hard way with your high tech Korean phone:D
[doublepost=1502767715][/doublepost]


Expensive lesson to learn.
Next time you might be more careful with water resistant devices, it don't mean they are water proof completely and they do not have any liquid damage protection.
If You ruin it then it's on you.

I wonder how much it will help to use "splash resistant" like Motorola does with its G line?
 
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I wonder how much it will help to use "splash resistant" like Motorola does with its G line?

Even then I still do not bring mine anywhere near where it can get wet or get fried via liquid damage.
I brought my 7 plus on a few rides at a theme park last week that you do get splashed a little.
Still kept it in my pocket inside a sealed ziplock bag.
These people bring it inside pools, jacuzzi and take showers with them and then blame the phone or the manufacturer after they kill their devices :D
 
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possible water resistance was compromised in a prior fall
But why jump to conclusions. Bring it into Apple see if they can fixit
 
I currently use iPhone7. I have used Galaxy S5 before.

It's been two months for iPhone and it's water damaged. The damange is not done by immersing it in a bucket full of water, or a swimming pool or a pond, the damage is caused merely by clicking few snaps and making few calls while it was raining. Yes, while it was raining and that too not heavily.

As per Apple, iPhone7 is not waterproof, it's water resistant. Which means it can easily take on the rains. It's a false claim.

The service center people as well were least concerned about the fact that their product failed. They refused to believe that it's only because of rains. They assumed I am lying and said the only option is to get it replaced for Rs 28,400.

WHEREAS

My Samsung Galaxy S5 works till date just fine. S5 on the other hand was used inside swimming pool and even at a beach under water. It worked absolutely fine every single time.

CONCLUSION

If a company advertises the product incorrectly and it's truly not reliable, there is no point going for it. It's just a show-off thing with too many restrictions. Utter waste of money. Absolute rubbish!
 
The only thing that matters is what the Apple's policy is.
Anyone can claim whatever they want, liquid damage is not covered so saying I got it a little bit wet or it dropped a little doesnt make a difference.
The company is not liable for such repairs.

Not it Australia. Australian Consumer Law goes above and beyond whatever manufacturer assurances are given. To me, Apple advertises a feature and gives an explanation of how the feature works (<1m <30mins). If the product doesn’t meet the expectations of features Apple have given consumer, the customer has the right to a repair, replacement or refund. If they don’t want to cover water damage, don’t advertise it as being water resistant.
 
Not it Australia. Australian Consumer Law goes above and beyond whatever manufacturer assurances are given. To me, Apple advertises a feature and gives an explanation of how the feature works (<1m <30mins). If the product doesn’t meet the expectations of features Apple have given consumer, the customer has the right to a repair, replacement or refund. If they don’t want to cover water damage, don’t advertise it as being water resistant.

1. water resistant is not the same as water proof.
2. you're responding to something from 2 years ago.
 
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Others have reported their iPhone submersed both deeper and longer times and it still worked like new.

The OP was just unlucky and you will be lucky if Apple helps.

I make it a point to NEVER handle my phone over open water after one of my iPhones slipped out of my shirt pocket and I watched it gently flutter and disappear into 600 feet of salt water while off shore fishing.
 
1. I know
2. I know
If you know, what was the point in posting about Australian Laws? Apple gives plenty of disclaimers about their products, which is typically enough to satisfy many consumer protection laws. There is no "issue" here because Apple has covered themselves. The fact of the matter the phone is water resistant under extreme optimal testing conditions. Thats all that matters.
 
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If you know, what was the point in posting about Australian Laws? Apple gives plenty of disclaimers about their products, which is typically enough to satisfy many consumer protection laws. There is no "issue" here because Apple has covered themselves. The fact of the matter the phone is water resistant under extreme optimal testing conditions. Thats all that matters.
Did you read my post? I’m saying that Australian consumer law goes above whatever Apple says. It disregards their disclaimers. It’s pretty interesting, look into it if you like. I’m sure there are many other countries which protect consumer rights and don’t let businesses take advantage of customers regardless of their fine (or bold) print.
I’m saying that in Australia, if Apple advertises its products with certain features and a reasonable consumer would have certain expectations regarding those features without digging into the in-advertised details, Apple needs to live up to those expectations.
It’s a kind of tit-for-tat conversation really, I’m explaining that Australian consumer law goes above Apple, someone said ‘no it doesn’t’, I’m say ‘uh, yes, it does’.

If someone wants to refute my comment, let it be about Australia consumer law, not what Apple says. Because that’s what I’m talking about.
 
Did you read my post? I’m saying that Australian consumer law goes above whatever Apple says. It disregards their disclaimers. It’s pretty interesting, look into it if you like. I’m sure there are many other countries which protect consumer rights and don’t let businesses take advantage of customers regardless of their fine (or bold) print.
I’m saying that in Australia, if Apple advertises its products with certain features and a reasonable consumer would have certain expectations regarding those features without digging into the in-advertised details, Apple needs to live up to those expectations.
It’s a kind of tit-for-tat conversation really, I’m explaining that Australian consumer law goes above Apple, someone said ‘no it doesn’t’, I’m say ‘uh, yes, it does’.

If someone wants to refute my comment, let it be about Australia consumer law, not what Apple says. Because that’s what I’m talking about.
It’s not like I’m not in law school with a background in international products liability. :rolleyes: There are loopholes in consumer protection laws.
 
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