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Discussion in 'iPhone' started by seeforyourself, Sep 29, 2017.
Let me know how that goes.
What would you consider the best premium tempered glass screen protector? I can see a few tiny scratches on my brand new iPhone 8 plus that I’ve only had for 2 weeks, in a pocket with nothing else in it. I don’t want the scratches to get worse with time. Thanks.
My brother uses the cheap ones on amazon (the $3 ones) and they seem to hold up pretty well... I know that you can buy a 3pk for $10.
I’m pretty sure he’s on his original too (has a case though)
It takes just one grain of sand in your pocket to scratch a screen. Just a single one.
The comparison with your previous device is useless.
My Genius Bar wasn't helpful. They wanted to charge me the full replacement screen price ($169), although the joke is that they didn't have the part in stock. My "Genius" was also a complete ***** from a customer service perspective.
I'm going to contact Apple Support tomorrow and just tell them they can replace the screen for free, or I'm going to return it and repurchase it in a store someday. The screen isn't broken, so it's not a damaged phone. In other words, they can eat the cost of a defective screen replacement, or they can take back my phone and give me a brand new one.
So you had to have dropped it it there was a crack. Dollar store for your case? LOL! Sorry you can count your lucky stars that Apple replaced it.
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So you are mad at Apple because they would not give you a new phone after damaging your screen?
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The screen is defective.
I never dropped the replacement.
I just got a 3 pack of some of the cheapest ones I could find on amazon. As long as there’s something between you and the screen for protection is all that matters. Tempered glass are nicer than regular plastic protectors in my opinion because tempered glass protectors in my experience are much easier to apply with no bubbles given that your screen is clean during installation.
I know someone who has major scratches on their 8+ as well. Yet myself and my partner both have them and nothing. Maybe just bad luck?
It isn’t when you scratched it with daily use.
Let me first say I'm not questioning if your screen is defective or not. But I will comment on your attitude.
What makes you think you can get away with your type of attitude and giving Apple demands on what you think is appropriate? If I recall correctly, I saw a previous post from you where you stated something similar where "You were going to give Apple no choice to replace your iPhone 7+. " See below.
It's this type of mentality that should not be tolerated and you're not in a position where you can make demands to a company that doesn't have to deal with unruly customers. It's called denying the return.
It is defective because you scratched it?
I’ve heard quite a few reports on YouTube about the 8 scratching easily.
How so? The screen is advertised as scratch resistant, not scratch proof. And reading your comment about "I'm going to contact Apple Support tomorrow and just tell them they can replace the screen for free"... that's the kind of stinking self-entitled attitude that doesn't get you anywhere. Perhaps you were the one with the sh*tty attitude, and quite rightly it got you nowhere. I've found that being courteous to Apple staff has led to much better results ... cases being replaced for free, devices being replaced when out of warranty to name a few.
Is that a scratch or a crack int the glass?
I notice a lot of little micro scratches on the huge chins of my 7 Plus. Never happened prior so they must have changed something up. Usually baby my iPhone's, nothing on the screen itself.
Kind of hard to tell as the image is out of focus. If it is a single break and there is no damage to the phone, Apple might replace under warranty
I had it for 2 days with a case, never carried it with keys and I almost never keep it in my pocket. In those 2 days of ownership, I barely went anywhere with the phone. This is compared to iPhones prior that I’ve banged up for sure due to my own usage, and the screens have been unscathed in comparison.
Not that I owe you an explanation as to my temperament when going to a store, but I didn’t make demands or act like a bad customer. I was as equally polite with this incident as I was before. I was commenting on the temperament of the genius I dealt with.
The return policy exists for a reason, and in this case the reason is the product isn’t holding up to the standards prior iterations of the product, or features as advertised.
Yep, just got Apple to confirm this is one of many cases of screens scratching abnormally too easily, and they’re actually going to swap the screen free of charge.
TL;DR Apple recognized there is a trend amongst soft screens on some iPhone 8’s, and is replacing it. So everyone claiming “Lol, you idiot, you scratched it through daily use”, can calm down now.
Until Apple comes out to say this, I call bull. Sorry. Random guy on internet looking for support for his self-inflicted phone issue with no sources for Apple confirmation...
You new phone will scratch just as easy. I also call BS on Apple saying some are soft! LOL!
I have found since the 6 that iphone screens have become like butter. This is why as soon as I get a new iPhone a glass screen protector goes on it.
Besides the crack that the replacement phone came with, this phone has NO scratches on it.
My first iPhone 8 plus was plagued with scratches even though I kept nothing in the same pocket with it. I would literally be extra careful with it seeing some scratches were showing, yet i would get huge deep scratches afterwards even though I babies it to a much greater degree than my old iPhones which had no scratch issues.
Like the issue with some 2012 MacBook Pro Retinas that had a problem with the anti-glare coating, I’m convinced some iPhone 8’s are experiencing an issue as well. Not all of them had this experience, but I’m shocked that a lot of you people don’t believe us when we say that it’s scratching so easily even though we have babied them.
Now that my new iPhone 8+ has no scratching, I think this is obviously with some phones, not all.
At least 5-6 people commented on here with the same issue - imagine how many people who don’t go on these forums notice this as well and don’t say anything?
So you already dropped it and cracked the screen?
Hope one day you will get what you are looking for.
Heard and saw the same things last year about the 7.