They say that my SIM card is bad, also. I will post more after returning from the store.
I say we bum rush the AT&T stores... At least lets protest and form picket lines... We have to do something to let out our angst.
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iPhone Activation Issues
- Thread starter iamhammill
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They say that my SIM card is bad, also. I will post more after returning from the store.
I say we bum rush the AT&T stores... At least lets protest and form picket lines... We have to do something to let out our angst.
Use a paperclip. It pops right out. I used a sim card from my old phone (cingular) and it allowed me to activate it just fine.
Just called ATT again, total waste of time...
Got some total stoner dude on the phone and asked him to check all my info, make sure everything was ok... He checked and said it was fine, but just awaiting the activation... within 24 hours.
I mentioned that I had been waiting for 7 hours and he just kinda stuttered, said "Ohhh, like a lot of people are trying to activate these phones".
Idiot... I'm strongly considering unloading all of my T shares on Monday if this mess dosn't clear up soon.
Got some total stoner dude on the phone and asked him to check all my info, make sure everything was ok... He checked and said it was fine, but just awaiting the activation... within 24 hours.
I mentioned that I had been waiting for 7 hours and he just kinda stuttered, said "Ohhh, like a lot of people are trying to activate these phones".
Idiot... I'm strongly considering unloading all of my T shares on Monday if this mess dosn't clear up soon.
Called my third AT&T rep (from activation) and got the following:
- Checked everything, twice, thrice
- No problems with account or anything else
- Just a matter of too many people trying to activate
I suggest that NEXT TIME they partner with someone to launch the most eagerly anticipated consumer device EVER that they, you know, TEST THE ****ING SYSTEM UNDER HIGH STREE LOADS!
First this:
http://www.ipodtips.com/ipoders/jake/how-at-t-screwed-the-pooch-for-the-apple-the-iphone
And now.... activation.
BZ
- Checked everything, twice, thrice
- No problems with account or anything else
- Just a matter of too many people trying to activate
I suggest that NEXT TIME they partner with someone to launch the most eagerly anticipated consumer device EVER that they, you know, TEST THE ****ING SYSTEM UNDER HIGH STREE LOADS!
First this:
http://www.ipodtips.com/ipoders/jake/how-at-t-screwed-the-pooch-for-the-apple-the-iphone
And now.... activation.
BZ
Sharing everybody's pain here, they deactivated my Pearl BB, but like many of you, I am hanging out in 'more time to activate' land. However, after a detailed conversation with an ATT supervisor, I know my account is now completely accurate for an iPhone account. So no real explanation as to why no activation email yet. I am not sure how it helps, but the new SIM card in the iPhone WILL work in other phones, so it appears at least ATT got the SIM and account stuff right (i.e., they accurately programmed their switch with the new SIM ID and it is a valid, functioning SIM in any other Cingular phone). It seems the problem is in the actual code that itunes needs to unlock the phone itself, which comes from Apple, but undoubtedly is generated as a result of some sort of interaction between the two companies. Hard to tell who dropped the ball here but I was pretty surprised to find out the account and SIM stuff was actually working properly (there were some incorrect account settings they had to correct - perhaps that is what causes the holdup- if an account doesn't get properly set up by the automated system maybe it requires human intervention to signal the 'all clear').
Anyway this is a huge disappointment for Apple. I look forward to hearing their public statements about this. Meantime forwarding calls to my wife's phone until this is resolved.
Anyway this is a huge disappointment for Apple. I look forward to hearing their public statements about this. Meantime forwarding calls to my wife's phone until this is resolved.
My update
I have been waiting like all of you - 13 hours at this point. After 30 minutes on hold, the ATT rep informed me that my porting from Verizon failed (alough I never received any notice as such). The rep was able to cancel out my activation so I could "start over" as I am just going to try and get any phone number working at this point.
I re-entered my information into iTunes, this time without porting and I received a new number within 2 minutes.
I have been waiting like all of you - 13 hours at this point. After 30 minutes on hold, the ATT rep informed me that my porting from Verizon failed (alough I never received any notice as such). The rep was able to cancel out my activation so I could "start over" as I am just going to try and get any phone number working at this point.
I re-entered my information into iTunes, this time without porting and I received a new number within 2 minutes.
Internal Speaker
Do I have the only iPhone whose speaker doesn't work???
Silence turned off. Check.
Volume at Full. Check.
Reset iPhone. Check.
Sure would be nice to hear the phone ring without having the headset attached.
Do I have the only iPhone whose speaker doesn't work???
Silence turned off. Check.
Volume at Full. Check.
Reset iPhone. Check.
Sure would be nice to hear the phone ring without having the headset attached.
Finally got my account fixed and activated over the phone. It took forever to talk to someone, but she seemed much better prepared than the people last night. Good luck to everyone else!
Oh... and the ATT rep said that maybe turning off the phone for an hour might work... (worth a shot).
Still no email.
BZ
Still no email.
BZ
Shame on Apple
On hold with AT&T again this morning for 98 minutes, then rep opened line and disconnected line without saying anything. I guess this gets their call handling statistics up.
On hold with AT&T again this morning for 98 minutes, then rep opened line and disconnected line without saying anything. I guess this gets their call handling statistics up.
New Customer
I see a bunch of people posting about problems with transferring numbers and all, but is anyone a new customer?
Set my up, says on iTunes "Your activation takes additional time to complete" got the first email telling me to wait and nothing more. This was at 10:42 PT last night. It's now 6:43am and still nothing. Tried to call the number listed on here three times....first time after 4 minutes on hold got a ring like I was connecting through and then nothing. Second time same thing after 10 minutes. 3rd got a recording telling me to leave my name and number and they will call back (weird).
Anyone with a similar experience?
I see a bunch of people posting about problems with transferring numbers and all, but is anyone a new customer?
Set my up, says on iTunes "Your activation takes additional time to complete" got the first email telling me to wait and nothing more. This was at 10:42 PT last night. It's now 6:43am and still nothing. Tried to call the number listed on here three times....first time after 4 minutes on hold got a ring like I was connecting through and then nothing. Second time same thing after 10 minutes. 3rd got a recording telling me to leave my name and number and they will call back (weird).
Anyone with a similar experience?
Its 9:50 Eastern
It said needs more time after i finished all my info, 7:00 PM last night, same before i went to bed, 1:00 AM, same at 4:00 AM and same now, e-mail says i should reconnect before 7:15 pm tonight for transferring or something any answers
PS Porting number from verizon, signed up on own individual plan
It said needs more time after i finished all my info, 7:00 PM last night, same before i went to bed, 1:00 AM, same at 4:00 AM and same now, e-mail says i should reconnect before 7:15 pm tonight for transferring or something any answers
PS Porting number from verizon, signed up on own individual plan
i dont know why every one elses are like this. my activation took less than 5 minutes. i was the first person to get it in my store though so maybe i activated it earlier than most. well i think apple did a great job handling the whole purchasing part of a the iPhone, plus its freakin awesome
At least you are getting emails, I'm not getting ****. The next call I make to AT&T had better get this solved.
Can anyone tell if the emails are coming from Apple or AT&T, I think my life might be easier if I was actually getting the ****ing web activation number.
-mark
Can anyone tell if the emails are coming from Apple or AT&T, I think my life might be easier if I was actually getting the ****ing web activation number.
-mark
Tell me about it, I dont have the number either so I cant do ****
to top it off, which ATT number is the one I should be calling? there is iike 10
I hope it's going by queue. I signed up at 8pm last night. Hopefully this means another couple of hours.
