Mmmm.... "Never use ATT because the service sucks." I guess that is why they tie for number one!
The assumed qualifier is "in my area". It is assumed in any and all conversations about cell phone service quality. It's why "least dropped calls" is meaningless, even if a respectable third party could give us a verdict.
I live in northern California. I have never, ever met a person happy with Cingular's coverage anywhere between the Golden Gate and Tahoe. As crappy as Verizon's interface-mangling is, their network works perfectly in at least 95% of the places I go, and passably well in all places I go. Cingular works barely-passably in the vast majority of places I go. How do I know? Because I pay attention to people when they lose their calls places, or are holding their phone out trying to "raise the bar" on the screen. They tend, by and large, to be Cingular customers (or RAZR owners ... yes, crappy phones get crappy reception too). And Cingular's market share in this area is significantly below Verizon's, so if it's a noticable majority of service failures that means that the percent of dissatisfied customers is huge relative to Verizon. Therefore, in my area, the AT&T service sucks. Period. Nothing is going to change about that until they buy more quality airwave bandwidth here (and who is going to sell that to them?) and start putting up towers in the slightly-remote areas.
I think that the "I won't use..." 'cause "such and such sucks" is pretty puerile. Anyway, no skin off Apple's or ATT's noses. They are going to have to gallop full speed right out of the gate. You don't have to be in the race, mates, the field is already crowded.
Yes, all great marketing ideas start off with excluding all hope of reaching huge portions of the market for an artificial five-year period. You're right.
The point is this: just purely from a service perspective, in different regions and sub-regions of the country there are clear winners and there are clear losers. My understanding is that if you look at the company who bought the first low-band licenses in an area then you'll et a pretty good idea of the best service providers (assuming tower saturation, certain bands provide better reception) ... I'm too lazy to look up the details again, but suffice to say: hereabouts that was Verizon (well, the company that was bought by the company that merged into the company that was renamed Verizon). Elsewhere doubtless it was Cingular.
While the phone companies "war" with each other and two companies share the majority of the US market, that's highly deceptive. For many customers, there really is no choice. It's not that we're not in the market yet. It's that the alternative sucks where we live, and there's just no changing that.
Tying itself to a single provider means that Apple will not compete in any meaningful way in huge swathes of the country, because that single provider covers probably about 75% of the country well enough to be competitive and already dominates in about 50% of the country.
In any case, as I said, the iPhone becomes officially dead to me if this statement is true. I don't know what phone I'll be buying in five years. I might be thinking about my "next" phone (in about six months probably) or vaguely about the one after that (2.5 years) ... but five years out? That's three or four phone replacement cycles (for me I suppose I could stretch it into the third in about four and a half years)! Why even think about it? It's dead.
So, like I said, I'm hopeful LG really can come up with something to blow Apple's iPhone away, and resigned to the fact that I won't be using the iPhone, ever (assuming that whatever is called an iPhone in five years will bear little significant resemblance to the iPhone of today).