iPhone goes off, shows red battery and connect charger icon

Discussion in 'iPhone' started by Iestyn, Nov 9, 2016.

  1. Iestyn macrumors newbie

    Jul 21, 2011

    Bit of an odd one - it's happened over these past two days now. My battery was at about 35%, and the iPhone just switches itself off, no 'low battery' warning or anything. When I hit the power button to try and get back on, it displays the battery up top of the screen, with a red juice bar, and the Apple connector underneath it.

    Once I'm home, and connect the cable, the iPhone boots straight up, and shows a healthy-ish 35% battery.

    Does anyone know what could be causing this? I have been using the camera a lot these past few days, but nothing too crazy.

    iPhone 6s, running iOS 10.1.1.

  2. C DM macrumors Westmere

    Oct 17, 2011
  3. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida

    Unfortunately it is not an "odd one" and it is happening to many. The above URL in CD M's thread, above, explains.
  4. Relentless Power macrumors Core

    Relentless Power

    Jul 12, 2016
    Interesting. Wondering if it could be as simple as a battery replacement to repair the issue.
  5. spinnersb macrumors newbie


    Nov 9, 2016
    Is there actually a decent answer in that thread? All I see is loads of misinformation. I'm going to assume given the widespread nature of the issue, it's a software bug. But would like to confirm so I can just go replace my 7 if it turns out to be a faulty battery. My problem extended beyond this though...had the typical death cycle in the ~25-30% range, so I plugged it in immediately and then moments (<1-2 minutes) it was saying 100%.

    iPhone 7, Public Beta 10.2+
  6. Relentless Power macrumors Core

    Relentless Power

    Jul 12, 2016
    You do realize this an opinionated thread where other forum members offer there best possible answer, in hopes in targeting the issue at hand, if they are able to actually determine the issue.

    No one here, including yourself, can fully diagnose an issue many do not have experience with, let alone not even seeing the device in person or conducting diagnostic tests.

    Your answer is not worth in value than any other forum members is for that matter. We can only speculate. Even Apple might not even have an answer, with the possible route of offering a device replacement at best.

    Your concept of "Loads of Misinformation" is subjective and holds no weight, being everyone will have differing suggestions or troubleshooting techniques. It's the internet, not a tech repair shop.
  7. Aditya_S macrumors 6502

    Jan 25, 2016
    The same thing happened to me except at 23%. I'm pretty sure this is a software bug because the Apple Online Support person said my battery was healthy.
  8. Laserducky macrumors regular


    Dec 29, 2013
    Same issue started with my wife's 6s. Took it into Apple Store and they replaced it as they said there was something wrong with it after running diagnostics.

    Cheers !

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