This has nothing to do with antenna.
When a new person, especially an executive, comes into a new company, it takes 5-6 months to get familiar with the environment and learn how things are moving around. Then another 5-6 months to see if the place is really for you. And Papermaster leaves after a year and a few months, which is a typical cycle for an executive who doesn't fit into the environment. And he has gotten all the so called bad press on top of his shoulders, although he's practically just started to work there and came in late in iPhone 4 development ... Too much for a newbie in a company.
iPhone 4 was in development since early 2008, and that new antenna design as well. It's a remarkable antenna nonetheless, and is a work of creative genius. Apple is not guilty because the US has a cr@ppy GSM networks, outdated and fragile, which are years behind what rest of the world has. Your call drops and antenna problems are caused by your: poor networks + suddenly high user demands for more robust networks + obese fingers + US journalism. But this is, of course, too much for a typical US journalist to comprehend. It's easier to cr@p around and pretend you're perfect and everything else faulty.
Your corporate culture of denial becomes your personal nature.
In the rest of the civilised world, people have zero issues like this (way less than with any other phone) and their iPhones 4 work like a charm. And we don't fall on newspaper rant, like Americans do, because we can use our brains -- we don't need newspapers to tell us what to think, especially those web-based only. We simply show them middle finger and go on with our lives, because we know why they do that what they do.