iPhone Scores 92% Loyalty Rate in Recent Survey Ahead of iPhone 8

[mib1800]

Sounds like you are the one making assumptions, and the assumption is that people want a PC on their phone. You can think of it that way, but reality says otherwise. People don't want a PC on their phone, they want a phone. And when they upgraded to a newer phone, they don't want to relearn things. Apple delivers that. The closest thing on Android side is Xiaomi, and that is if you stick to Xiaomi phones. Even Samsung always change things on every new iteration of their skin. My facts are from actual chats with people like I mentioned above. They are no fans of Apple per se, and they don't care. All they want is a phone that they don't have to tinker like a PC. The iPhone happened to be that. These people have better things to do in their lives than having yet another frustrating "PC" in their pocket.

If you want a PC in your pocket, it's your choice. The topic here is about user retention of iOS. Your argument doesn't support the data.

It is not about needing PC in pocket. It is about the continuation of the ways we are used to. For someone new to IOS, can they even comprehend the complexity on how to just attaching files to email? Or why they cannot just plug in the thumbdrive to phone and copy files? Or why the heck they needed to close the app just to go to settings? Or why when deleting item sometimes you have to press on it to make it wiggle and other times you need to slide on item to call up the delete button - instead of one consistent long press to delete?

ps I am just responding to your generalization that Iphone is "easy" to use. It is not true.

 

[Abazigal]

Ah now I understand. I do what's best not what's easiest. The path of least resistance is easiest but not necessarily best.

And what's best for this subset of users is an integrated mobile computing device which just works right out of the box. Aka the iPhone.

 

[pika2000]

It is not about needing PC in pocket. It is about the continuation of the ways we are used to. For someone new to IOS, can they even comprehend the complexity on how to just attaching files to email? Or why they cannot just plug in the thumbdrive to phone and copy files? Or why the heck they needed to close the app just to go to settings? Or why when deleting item sometimes you have to press on it to make it wiggle and other times you need to slide on item to call up the delete button - instead of one consistent long press to delete?

ps I am just responding to your generalization that Iphone is "easy" to use. It is not true.

Don't mean to be mean, but do you go out a lot? Tell me how many lay people expect to connect a USB drive to a phone? On the other hand, I saw girls able to send pictures to each other using Airdrop. Not trying to be sexist, they are smart girls, but they are not techies, and yet they figured out Airdrop on their iPhones.

You seem to have a mindset that tech has to be "PC"-like, while in reality innovations have progressed.

 

[I7guy]

Don't mean to be mean, but do you go out a lot? Tell me how many lay people expect to connect a USB drive to a phone? On the other hand, I saw girls able to send pictures to each other using Airdrop. Not trying to be sexist, they are smart girls, but they are not techies, and yet they figured out Airdrop on their iPhones.

You seem to have a mindset that tech has to be "PC"-like, while in reality innovations have progressed.

Innovation has gone beyond file systems. People want to "just use their device". I have three monitors at my job and two at home, replicating that functionality on a 5 or so inch screen is just not gonna happen. File systems and external cards, etc, can't exactly say how many value or really use that stuff. Airdrop however, at family events, I can send 10-30 photos (or even huge 4k movies) to multiple iphone users in a few minutes and not have to backup to an external card, pull it out and reinsert it.

 

[thecatlikestech]

Yes but those number are not completely comparable. 92% of iPhone users go on to buy another iOS phone but it still has to be an iPhone. The question is how many of the 77%, 59%, 56%, and 42% of the buyers of those other OS phones go on to buy another phone with the same OS (kind, not version) but different manufacturer. The reality is Android users are just as "loyal" as iPhone users, if for any reason it's a PITA to switch to another OS. Inertia wins.

It's also interesting to note that other manufacturers sell budget phones (specifically Samsung) that offer sub par experiences compared to their flagships. I'm sure if Samsung only sold their flagships, they're customers would be more satisfied and have an even higher loyalty rate (perhaps matching Apple's) You have to admit though that those other manufacturers are kind of abysmal. ½ customers not returning, ouch.

 

[mib1800]

Don't mean to be mean, but do you go out a lot? Tell me how many lay people expect to connect a USB drive to a phone? On the other hand, I saw girls able to send pictures to each other using Airdrop. Not trying to be sexist, they are smart girls, but they are not techies, and yet they figured out Airdrop on their iPhones.

You seem to have a mindset that tech has to be "PC"-like, while in reality innovations have progressed.

What is your point? I go out with my android I can "airdrop" (we just call it BT or wifi-direct) as easily the same way from the "share" menu. But then the question will be asked...how do I airdrop from my iphone to other people using android or PC? oops. Or can I just go to file explorer, select any file and airdrop from iphone? oops. Or can I airdrop an email attachment I have? oops. Well, these can be done with Android without breaking a sweat ... and these are not even considered "advanced" functions

 

[Abazigal]

What is your point? I go out with my android I can "airdrop" (we just call it BT or wifi-direct) as easily the same way from the "share" menu. But then the question will be asked...how do I airdrop from my iphone to other people using android or PC? oops.

How do you wifi-direct a file from an android phone to an iOS device?

Or can I just go to file explorer, select any file and airdrop from iphone? oops.

Been doing that for ages (using documents as file manager of sorts).

Or can I airdrop an email attachment I have? oops. Well, these can be done with Android without breaking a sweat ... and these are not even considered "advanced" functions

Um, yes? Assuming you are intelligent to know what a share sheet extension is.

 

[mib1800]

How do you wifi-direct a file from an android phone to an iOS device?


Been doing that for ages (using documents as file manager of sorts).


Um, yes? Assuming you are intelligent to know what a share sheet extension is.

Precisely my friend. You need to do workarounds on iphone all of which are standards on Android. So you can throw the "easy" part out when describing iphone usage.

Long a ago when iphone first came out with the all touch simple UI the "easy" was a good description. I mean at that time phone was using keypad. Apple went the route of dumbing down the design of UI from the beginning. Android on the other hand started off by mimicking the PC which caused a lot of usage difficulty at the beginning. So android tightened the UI to contain the complexity so to make it easier.

But as time went by, our phone turned into a computing device. IOS was by design a dumbed down UI/OS, so to cater for more advanced interactions and capability, apple has to do a lot of workarounds (incl. unorthodox workflow/usage steps) to cater to the new requirements. Android on the other hand just needed to loosen up the in-built capability and everything falls into place. As a computing device Android definitely more coherent and easy to use than Iphone.

 

[I7guy]

Precisely my friend. You need to do workarounds on iphone all of which are standards on Android. So you can throw the "easy" part out when describing iphone usage.

Long a ago when iphone first came out with the all touch simple UI the "easy" was a good description. I mean at that time phone was using keypad. Apple went the route of dumbing down the design of UI from the beginning. Android on the other hand started off by mimicking the PC which caused a lot of usage difficulty at the beginning. So android tightened the UI to contain the complexity so to make it easier.

But as time went by, our phone turned into a computing device. IOS was by design a dumbed down UI/OS, so to cater for more advanced interactions and capability, apple has to do a lot of workarounds (incl. unorthodox workflow/usage steps) to cater to the new requirements. Android on the other hand just needed to loosen up the in-built capability and everything falls into place. As a computing device Android definitely more coherent and easy to use than Iphone.

Airdrop is not a workaround. It's a well designed solution for sharing photos from any idevice iphone 5 and above and works magically. And of course your "thoughts" about android are purely subjective. As shown in other threads, there are things that ios does better/easier than android. You might say the file system is a workaround for deficiencies in android. Even Microsoft has been attempting to hide the file system, with the introduction of "my documents". They know it's inherently confusing to new users.

But it's fallacious to state a preference as being objective.

 

[mib1800]

Airdrop is not a workaround. It's a well designed solution for sharing photos from any idevice iphone 5 and above and works magically. And of course your "thoughts" about android are purely subjective. As shown in other threads, there are things that ios does better/easier than android. You might say the file system is a workaround for deficiencies in android. Even Microsoft has been attempting to hide the file system, with the introduction of "my documents". They know it's inherently confusing to new users.

But it's fallacious to state a preference as being objective.

If airdrop is so well designed why can't it share data with other platforms/OSes? Why can't you airdrop any kind of files to any platform that supports standardized BT file transfer or wifi-direct protocols? Android can do this why can't iphone?

"My Documents" is a file system - I can create whatever subfolders and move whatever files into it. And it is in the phone internal storage. Android also uses standard "documents" and "download" folders for shared access. Any apps can open those files directly from those folders in the phone storage.

Iphone cannot do this. It is not just about file system but also about how app is being run in silo in IOS . In order for an app to open a file, you have to copy it from your cloud drive into the app silo in phone storage, view/edit it and copy back the file to your cloud drive. If I open the same file with 10 different apps then 10 copies of the same file will be download from cloud drive into phone internal storage wasting space, data bandwidth, slow and dead-in-the-water if internet connection is not available. This kind of workflow is just too inefficient and feels like something taken from the dinosaur age.

 

[I7guy]

If airdrop is so well designed why can't it share data with other platforms/OSes? Why can't you airdrop any kind of files to any platform that supports standardized BT file transfer or wifi-direct protocols? Android can do this why can't iphone?

"My Documents" is a file system - I can create whatever subfolders and move whatever files into it. And it is in the phone internal storage. Android also uses standard "documents" and "download" folders for shared access. Any apps can open those files directly from those folders in the phone storage.

Iphone cannot do this. It is not just about file system but also about how app is being run in silo in IOS . In order for an app to open a file, you have to copy it from your cloud drive into the app silo in phone storage, view/edit it and copy back the file to your cloud drive. If I open the same file with 10 different apps then 10 copies of the same file will be download from cloud drive into phone internal storage wasting space, data bandwidth, slow and dead-in-the-water if internet connection is not available. This kind of workflow is just too inefficient and feels like something taken from the dinosaur age.

If android is so well designed, why can't it share cross-platform? The same questions can be said and "open" platform like android? Nobody cares about protocols, people want to do stuff, which is why apple takes the profits for 70% of the smartphone market. They have figured out how to provide ease of use to the masses.

My documents is a file system the same way there is a file system on all devices. It was Microsofts attempt at trying to mitigate users confusion over file systems.

iphone does not need to do whatever you say it can't do and does certain things better and it seems apple has gauged correctly and innovated so that a direct file system is not needed.

Of course, inefficient is just more subjectivity thrown into the discussion. And of course, if there is no internet available, android is also dead-in-the-water if the needed file or files are on the cloud or your sd card is broken. What if games are always fun.

 

[Tech-Savvy]

I like to mix my devices fairly regularly to see if the grass is greener on the other side. Technology Agnostic per say as I am in the Tech field so Bias to one particular brand is a no no. Be loyal to your wallet and make these companies earn your hard earned cash instead of throwing it away on anything that is less than innovative.

 

[mib1800]

If android is so well designed, why can't it share cross-platform? The same questions can be said and "open" platform like android? Nobody cares about protocols, people want to do stuff, which is why apple takes the profits for 70% of the smartphone market. They have figured out how to provide ease of use to the masses.

Are you asking this question because you are ignorant or you just pretending? Go ask apple why android/windows can't share to i-devices. So what if apple makes 70% of profit. All it is saying is 15% of all phone users are contributing to Apple greed. So be blissfully happy that you are one of the "privileged" 15%.

My documents is a file system the same way there is a file system on all devices. It was Microsofts attempt at trying to mitigate users confusion over file systems.

Nope. Only you are confused by a file-system simplicity. The rest of us know that "my document" is the ONE folder on the device which we keep and organize our files. There is no "my document" folder in Iphone. Instead you have MANY folders in iphone - one for every app you install in the phone. Worse still, you cannot move files between these "app folders" directly. You have do incomprehensible things like first copy the files from one "app folder to cloud storage and then copy back the files from cloud storage to the other "app folder"

iphone does not need to do whatever you say it can't do and does certain things better and it seems apple has gauged correctly and innovated so that a direct file system is not needed.

If iphone users don't need to do what you say then why do so many got a dropbox account just to overcome this one limitation. Now you have your answer.

Of course, inefficient is just more subjectivity thrown into the discussion. And of course, if there is no internet available, android is also dead-in-the-water if the needed file or files are on the cloud or your sd card is broken. What if games are always fun.

Nope. Android can automatically sync any cloud storages (like dropbox/drive) folders to the phone internal folders so you dont have to copy/move the files only at the time you needed them.

Not sure why you always have to throw in subjectivity everytime?

 

[I7guy]

Are you asking this question because you are ignorant...

So you are now slinging ad-homs because you have nothing of value to add except misinformation, hyperbole and drivel.

I thought we were sharing information, but apparently not, but in that vein I don't mind corrrecting, discussing things further.

I'll just mention one item because you asked so nicely. But first I want to know why dropbox is available on android. Just load the file on your SD card and drive that SD card over to the recipient and give them the SD card. Standard workflow for android users. Right? IOS users, just use dropbox. Maybe the typical IOS user is more savvy than the typical Android user?

We are in a thread discussing iphone 92% loyalty rate. Regardless of how one tries to pick this apart it's an amazing number.

 

[mib1800]

So you are now slinging ad-homs because you have nothing of value to add except misinformation, hyperbole and drivel.

I thought we were sharing information, but apparently not, but in that vein I don't mind corrrecting, discussing things further.

I'll just mention one item because you asked so nicely. But first I want to know why dropbox is available on android. Just load the file on your SD card and drive that SD card over to the recipient and give them the SD card. Standard workflow for android users. Right? IOS users, just use dropbox. Maybe the typical IOS user is more savvy than the typical Android user?

We are in a thread discussing iphone 92% loyalty rate. Regardless of how one tries to pick this apart it's an amazing number.

I don't know you are so easily offended. But you sounded like android don't want to allow sharing but in fact Apple is the culprit. You already know that and yet you spread misinformation. Are you discussing or are you trying to bulldoze blindly?

92% loyalty? But I read in china only 50% and in staunch iPhone supporter country it us 80%.

btw: we are discussing file system and not Dropbox so I won't dignify your comment with a response.

 

[I7guy]

I don't know you are so easily offended. But you sounded like android don't want to allow sharing but in fact Apple is the culprit. You already know that and yet you spread misinformation. Are you discussing or are you trying to bulldoze blindly?

92% loyalty? But I read in china only 50% and in staunch iPhone supporter country it us 80%.

btw: we are discussing file system and not Dropbox so I won't dignify your comment with a response.

offense is not the issue.
https://macrumors.zendesk.com/hc/en...Rules-for-Appropriate-Debate?mobile_site=true

At any rate I'm wondering the same thing if you are trying to bulldoze blindly as you put it. It's clear at this point no new "information" is out there. People will make up their own minds as to where to spend their dollars.