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iPhone SE Tops Customer Satisfaction Survey Despite Shift Towards Larger Screens

I'm in the "used to own an iPhone 6S and switched to SE as soon as it became available" crowd.
SE is the best iPhone Apple has right now. Ergonomic, it's not pretending to be a pro-camera or a laptop substitute, great battery life, excellent price point... why would you buy a phone that costs $400 to $600 dollars more (at least in my country) just because it has 3D touch and is harder to carry around? More photo DPI doesn't do it for me... just my opinion based on usage, anyway.
 
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I recently made the jump to a big phone (5.7" screen). Every now and again, I will power up my previous phone (iPhone 5 -- same size as the iPhone SE mentioned here) and will Ooh and Aah over the fact that I can do anything and everything on the phone with one hand, with absolutely no worries of readjusting. Though I love my current phone, I anticipate my next phone to be smaller. Big phones are really awesome, but the fact of the matter is that their ergonomics suck!
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Col4bin said:
iPhone SE = niche product
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I think that's what Apple thought it WOULD be -- a niche product. But the SE turned out to be a much bigger success than they anticipated. Lest we not forget the awesome price -- $399!

I personally know at least two people off the top of my head that have bought the SE.
 
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macaddiict said:
No surprise here to anyone except Apple, who seems to be intensely focused on creating products customers don't want.

I know Steve Jobs liked the quote about skating where the puck will be, but this can be taken too far.
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But you have to guess where the puck is going to be. Wayne Gretzky was good at it. So (metaphorically) was Steve Jobs. Post-Jobs, Apple doesn't make good guesses anymore. The puck is almost always somewhere else.
 
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I'm probably the only person in the world who is hoping for an even smaller phone. I'd love for someone at Apple to try and design the smallest, most premium device available. Surely there's a market for a premium 3.5in smartphone. I love my SE but my real love is the iPhone 4.
 
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I have an SE and for my purposes it's the perfect phone.

My impression is that bigger screen phones mainly are used by social media junkies that only rarely lift their eyes away from their phone screens. The SMJ's seems to be in majority so that is where the money is made.
 
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tanyet said:
I'm probably the only person in the world who is hoping for an even smaller phone. I'd love for someone at Apple to try and design the smallest, most premium device available. Surely there's a market for a premium 3.5in smartphone. I love my SE but my real love is the iPhone 4.
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I'm going to agree with you here… but… but… the keyboard is getting a tad small.

That said, I love my SE and hope Apple keep it in the line up.
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You are the One said:
My impression is that bigger screen phones mainly are used by social media junkies that only rarely lift their eyes away from their phone screens.
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My impression as well.
 
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Every once in a while I'll get out my old iPhone 5 just to play around with it. And every time I always feel like I'm handling a toy or child's phone. It's just so tiny, coming from my 7 (not even the 7+). The 5's form factor was great in 2012-13, but I could never go back after the greater screen real estate of the newer models. Of course this is all subjective, and I'm not knocking anyone who enjoys having fewer pixels :)
 
arkitect said:
I'm going to agree with you here… but… but… the keyboard is getting a tad small.
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To tell you the truth, I still have an iPhone 3GS and the keyboard in iOS 6, for some reason, is more accurate at sensing which key I pressed than the keyboard in iOS 10. Li'l screen and all.
 
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goodcow said:
This all means Tim will kill it.
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Potentially . While many here hate my view of Tim as a greedy CEO just caring about profits, the SE I cannot see continuing at the current price point if the 8 is around 1K .

A 256 SE is my next iPhone , have no interest in a 1K iPhone . Every time I pick up my old 5S I understand why Steve was against large phones .
 
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Analog Kid said:
Still using an iPhone 5, but it's barely holding on. I thought I might eventually move to an SE, but now I'm a bit torn. I got excited by rumors of an all glass iPhone again (the 4 was my favorite), but the so-called 8 looks like it's going to be slightly bigger than the 7s and I really prefer the smaller form factor.

Here's hoping whatever I pick has the longevity that the 5 did. I'm past the need-to-always-have-the-latest phase-- now I'm at the point where changing devices is more of a pain than its worth. The 5 already does everything I need-- calls, texts, email, browser, music... Only giving it up because it's starting to reboot if I try to update more than one or two apps at a time-- think it's a temperature issue...
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Off topic but couldn't help noticing your avatar name. (RUSH IS THE GREATEST BAND EVER.)
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BlandUsername said:
The troll is strong with you o_O
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Keep the 3D touch and consider it sold !
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Troll? Don't think so. Go read my follow-up post.
 
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rp2011 said:
Who said radical? I said cleaner. And cleaner design is always better design.
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Look. I also prefer the black 7 over the grey 6. and cleaner and minimalistic is the current design language which I also prefer. but u said the one is love and the other bad android design. Which is harsh for a removed antenna line and a new color.

That's all. Peace
 
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Now I won't feel awquard stating I sold my iPhone 7 and got an SE.

Less droppable as it's less clumsy. I prefer it to any phablet.

Maybe apple should take note here?
 
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macaddiict said:
No surprise here to anyone except Apple, who seems to be intensely focused on creating products customers don't want.

I know Steve Jobs liked the quote about skating where the puck will be, but this can be taken too far.
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While I love that old hockey quote given by Gretzky, many people, completely don't understand the double-edged sword that "Skating to where the puck is going to be" can pose

in hockey, if you skate to where you think the puck should be, and it comes to you, you look amazing, but if you skate there, and it doesn't come, you're out of position, and have to work extra hard to get back into the game.

Job's wasn't wrong to use it. He often skated to where the puck is, and got it right (but not always), but I worry that current Apple believes "Skating to where the puck is" means they define where the puck is, so they can skate their. As in hockey, just beacuse you're where the puck should be, doesn't mean it comes to you either. You have to have trust in your team to make the pass and you have to have confidence that the opposition isn't going to get in the way.

(look what you did, got me talking about my passion, hockey)
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HelpfulGuy said:
Bezel-less iPhone SE with a 4.7 inch screen in the same size?
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I'd buy one. And I haven't used an iPhone since the 5s.

I've never really been a big fan of the super big screen trend. But on the flipside, the 4" of the SE is still too small. They could easily fit 4.2-4.5 in the current SE size, and probably up to 4.5-4.7" in a slightly larger device (but still much smaller than the current iPhone which has notoriously huge side borders)

But the 5s (SE) design is still one of my favourite smartphone designs
 
Went back to my iphone 5s from using a Nexus 6p and I definitely enjoy the smaller size pocket wise and one handed use but I find typing on the smaller keyboard I make more mistakes or it doesn't get the right word when using a swipe style keyboard.

Curious how the battery life is on the SE as it's horrible on my old 5S right now.

Really like the portability but I still think the goldilocks, perfect sized phone, is in the range of 4.5 and 5 inches. Especially if we keep getting rid of bezels.
 
The iPhone SE is easily Apple's best phone yet. Small, speedy, and powerful. Kinda bummed that I dropped mine like a week after picking it up and got a nice ding on the aluminum frame in the process but eh, whatcha gonna do?
 
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maerz001 said:
Look. I also prefer the black 7 over the grey 6. and cleaner and minimalistic is the current design language which I also prefer. but u said the one is love and the other bad android design. Which is harsh for a removed antenna line and a new color.

That's all. Peace
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Removed, terribly placed antenna is huge, the ring on the camera lens was garish. And with the plus, the better alignment of the dual camera vs the strange positioning on the 6 series was also huge. In design and most everything else, details matter. Colors matter.
There was no way i was going to carry around a 6 series where I had a far better looking equally well-performing devices with the 5s.
The 7 plus, looks, and performance wise, was finally good reason to ditch the 5s.
That's all I'm saying.
Peace.
 
We love ours. Our household of 3 got 2 used SEs and I have a free hand-me-down 5s. Super pocketable and pretty rugged. I watched, almost in slo-mo, my son drop the 5s from the stairwell onto our tile floors. Sort of amazing.
 
rp2011 said:
Removed, terribly placed antenna is huge, the ring on the camera lens was garish. And with the plus, the better alignment of the dual camera vs the strange positioning on the 6 series was also huge. In design and most everything else, details matter. Colors matter.
There was no way i was going to carry around a 6 series where I had a far better looking equally well-performing devices with the 5s.
The 7 plus, looks, and performance wise, was finally good reason to ditch the 5s.
That's all I'm saying.
Peace.
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Genuinely interesting viewpoint. Id wager the majority of the populace could not tell the 6 from a 6s to a 7 . If they did it would be by colour, and camera bump. Glad you really appreciate the update to the 7
 
I love my SE and I will not buy anything bigger than 4".

I did and it was just too big.

So sad that the iPhone 8 and 9 are going to be even bigger.

****in' ridiculous.
 
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