iPhone Slowdown Lawsuits Ordered to Be Centralized in Northern California District Court

[csurfr]

Eh, whatever. The point is that there is a communication problem with older iPhones between the battery and processors, and they were defective from rollout. None of this “degraded battery” nonsense. Was all a smoke and mirrors game
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As someone who owned a defective 6S I respectfully disagree.

Months and months and months before Apple ever announced anything, I had taken my phone in for unexpected shutdowns and then would not power back on until connected to power. It was under a year warranty still. The Genius hooked up my phone to their battery tester and told me that I still had 85% battery life remaining, that it passed. That it wasn’t defective.

When I said that has to be a mistake, and told them the percentages the phone would shutdown on, she looked VISIBLY startled. It was clear that this was some “backhouse, employee memo” type of thing and that she was already well aware that this was happening to many, but could not tell me that.

I ended up leaving with the same defective device. 4 months later Apple announced that certain models and blah blah blah crap and I took my phone in again, this time they replaced everything and for free.

Wanna guess why? Because they knew what they were doing was illegal and time would eventually catch up. I can’t wait to see ‘em settle or lose their 61 and growing lawsuits. Very shady business practice and they’ve lost my trust probably forever.

Well, as a previous owner of a 6s and a 6s Plus, I think you’re spreading some serious disinformation.

As it goes, if Apple has lost your trust you have other choices. Probably you should exercise that as opposed to spreading factually inaccurate claims that the processors in the 6s are faulty. Enjoy Android!

 

[bodonnell202]

likely two different things. Apple's battery measurements tend to tell only degradation of capacity, (as in how much power over time is availabe).

to use a car analogy (and likely poor). All Apple's testing shows you is how much fuel is in the tank. What it doesn't show is that the fuel pump maybe broken so if you floored it, your car stalls because not enough of thatfuel gets to the engine.

they do not currently have a test for that. the problem with throttling, wasn't that the gas tank was bad, but that the fuel pump was bad. So their solution was to put a cap on your gas pedal so that you couldn't ask for more fuel than the pump could deliver.


its not a bad work around. It's the secrecy behind it and how FAST it started effecting devices that's the problem

I think Apple implementing measures to try to prevent unexpected shut downs is actually a good thing, my issue is that what Apple implemented was poorly done and overly aggressive. In my case my iPhone may shut down when used at low charge levels in the cold (which a cold battery would also have issues delivering enough current), so why was my iPhone being heavily throttled at all times and at normal temperatures. I just want people to realize that not properly communicating how the feature worked was not the only mistake Apple made. The throttling feature crippled the performance of a lot of people's iPhones for no good reason.

 

[Chibaxx]

Except this has to do with batteries, not processors.

Are you sure they aren't already doing that on iMacs? Who's going to check? It's not a battery problem, it's business!

 

[csurfr]

Are you sure they aren't already doing that on iMacs? Who's going to check? It's not a battery problem, it's business!

The T2 chip inside the new iMac Pro has to do with the Secure Enclave, system management controller, image signal processor, audio controller, and SSD controller.

The T2 is sending the signals from one component to another, not processing your work in after effects, premiere, maya, cinema 4d, etc, etc, etc.

 

[Bawstun]

Well, as a previous owner of a 6s and a 6s Plus, I think you’re spreading some serious disinformation.

As it goes, if Apple has lost your trust you have other choices. Probably you should exercise that as opposed to spreading factually inaccurate claims that the processors in the 6s are faulty. Enjoy Android!

They are faulty! A huge batch of phones were and rather than recall them and look bad they just tried to prevent it through software maintenance. Don’t be so quick to trust the world’s richest company would be my advice.
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You are not only inventing this theory, but it is a nonsensical theory.

Nope.

 

[csurfr]

They are faulty! A huge batch of phones were and rather than recall them and look bad they just tried to prevent it through software maintenance. Don’t be so quick to trust the world’s richest company would be my advice.
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Nope.

So let’s see... don’t trust Apple, which is one of, if not the largest corporation in history, but trust the ramblings of a random person on the internet. Right.

 

[SoGood]

Samsung suffered for their burning batteries. Apple now also suffers from their degrading batteries. Sounds like there’s a lot more R&D needed in the Li battery field or whatever battery that may replace them.

 

[I7guy]

Samsung suffered for their burning batteries. Apple now also suffers from their degrading batteries. Sounds like there’s a lot more R&D needed in the Li battery field or whatever battery that may replace them.

There is a difference between batteries burning and power management. As far as Apple suffering I don’t know. Samsung “suffered” but not really, Apple won’t suffer either.

 

[Michael Goff]

There is a difference between batteries burning and power management. As far as Apple suffering I don’t know. Samsung “suffered” but not really, Apple won’t suffer either.

Did Samsung really suffer, though?

 

[I7guy]

Did Samsung really suffer, though?

I don’t think they (Samsung) suffered. it was a bad period but like other manufacturers that took a hit in public perception, eg Audi and Ford, it doesn’t seem to matter to the public at large.

However on macrumors, it’s an entirely different world.

 

[Michael Goff]

I don’t think they (Samsung) suffered. it was a bad period but like other manufacturers that took a hit in public perception, eg Audi and Ford, it doesn’t seem to matter to the public at large.

However on macrumors, it’s an entirely different world.

Yeah, MR is a really odd echochamber.

 

[kdarling]

So let’s see... don’t trust Apple, which is one of, if not the largest corporation in history, but trust the ramblings of a random person on the internet. Right.

Wait a second. Did you just suggest that we should trust large corporations?

On what planet?

 

[Michael Goff]

Wait a second. Did you just suggest that we should trust large corporations?

On what planet?

We should trust them when it’s in their best interest to be honest.

 

[kdarling]

We should trust them when it’s in their best interest to be honest.

Apple has no history of being completely honest and taking full responsibility for anything. They either deny it's their fault, blame users, or point fingers at others for doing the same thing. This is from their Steve Jobs' based DNA.

If they were being honest now, they'd admit that they didn't want to outright say that iOS was throttling people's phones ( that info should have been in the release notes), or even tell users that replacing the battery would restore their phone to full speed. But they clearly do not believe that such honesty would be in their best interests.

 

[Michael Goff]

Apple has no history of being completely honest and taking full responsibility for anything. They either deny it's their fault, blame users, or point fingers at others for doing the same thing. This is from their Steve Jobs' based DNA.

If they were being honest now, they'd admit that they didn't want to outright say that iOS was throttling people's phones ( that info should have been in the release notes), or even tell users that replacing the battery would restore their phone to full speed. But they clearly do not believe that such honesty would be in their best interests.

Let me see if I understand this right. Apple said something that is backed up by battery science but let’s not trust them. Am I understanding you?

 

[Altis]

Let me see if I understand this right. Apple said something that is backed up by battery science but let’s not trust them. Am I understanding you?

Apple's story doesn't really line up with how things went down, though.

 

[Michael Goff]

Apple's story doesn't really line up with how things went down, though.

I’m curious, I could be wrong. How?

 

[Altis]

I’m curious, I could be wrong. How?

The whole premise is that the throttling is when the battery is old and unhealthy.

However, the throttling begins well above the 80% threshold where Apple's diagnostics consider it in need of replacing. So phones with batteries even above 90% that report as "Healthy" by Apple's own techs are still being throttled. Phones under a year old that are still under warranty. Phones under AppleCare.

Apple's whole "we're just making it so you can enjoy our lovely products longer because we care and are so sweet and honey and flowers" is a crock.

They throttled based on battery health, didn't tell anyone (apparently not even their techs), even when the batteries are "Healthy".

 

[Michael Goff]

The whole premise is that the throttling is when the battery is old and unhealthy.

However, the throttling begins well above the 80% threshold where Apple's diagnostics consider it in need of replacing. So phones with batteries even above 90% that report as "Healthy" by Apple's own techs are still being throttled. Phones under a year old that are still under warranty. Phones under AppleCare.

Apple's whole "we're just making it so you can enjoy our lovely products longer because we care and are so sweet and honey and flowers" is a crock.

They throttled based on battery health, didn't tell anyone (apparently not even their techs), even when the batteries are "Healthy".

Do you think it was done maliciously or just a bad implementation of a good idea?

 

[csurfr]

Wait a second. Did you just suggest that we should trust large corporations?

On what planet?

Lol. I was essentially saying I’d trust them over the ramblings of one person on the internet. But your way works too.

 

[Altis]

Do you think it was done maliciously or just a bad implementation of a good idea?

Well, it's either anti-consumer or incompetence.

Apple stands to benefit from people suddenly experience slow performance following the iOS update that enabled the feature. With no indication that the battery is bad (if it even is), and no indication that a bad battery would even cause slowdowns, naturally people would (and apparently were advised by Apple Genius employees) assume they need a new phone as theirs is now just slow.

This means more sales for Apple. Performance is arguably the most compelling reason to buy a new phone, especially coming from a 6/6S/7 as the 8 has the same general form factor, screen, etc.

Make of it what you will. It really could be either way -- incompetency or sleazy. Neither would surprise me with Apple these days.

 

[Michael Goff]

Well, it's either anti-consumer or incompetence.

Apple stands to benefit from people suddenly experience slow performance following the iOS update that enabled the feature. With no indication that the battery is bad (if it even is), and no indication that a bad battery would even cause slowdowns, naturally people would (and apparently were advised by Apple Genius employees) assume they need a new phone as theirs is now just slow.

This means more sales for Apple. Performance is arguably the most compelling reason to buy a new phone, especially coming from a 6/6S/7 as the 8 has the same general form factor, screen, etc.

Make of it what you will. It really could be either way -- incompetency or sleazy. Neither would surprise me with Apple these days.

If you read (or listen) to what they say then they say that they tested it in 10.3 and only put the changes in the log retroactively after they saw that the changes were doing as intended (fewer shut downs). That seems to me like they did the first thing they could think of, or possibly just the easiest to implement quickly. That’s just my take, though.

 

[617660]

If you read (or listen) to what they say then they say that they tested it in 10.3 and only put the changes in the log retroactively after they saw that the changes were doing as intended (fewer shut downs). That seems to me like they did the first thing they could think of, or possibly just the easiest to implement quickly. That’s just my take, though.

Like this slow down thing really only happens starting with iOS 10

Apple would really like you to forget the slowdown on iPhone 6, 5, 4, 3, 2, and 1.

This **** has been going on since the beginning of time. If it weren't battery, it was some other **** that people did not realize going on before the device became obsolete.

 

[Michael Goff]

Like this slow down thing really only happens starting with iOS 10

Apple would really like you to forget the slowdown on iPhone 6, 5, 4, 3, 2, and 1.

This **** has been going on since the beginning of time. If it weren't battery, it was some other **** that people did not realize going on before the device became obsolete.

You mean that new software not optimized for older devices isn’t as fast as a new device with software that’s optimized for it? It’s partially psychological, even. Like, there’s a certain AMD guy that will post videos of supposed lag that nobody else can see.

 

[Altis]

If you read (or listen) to what they say then they say that they tested it in 10.3 and only put the changes in the log retroactively after they saw that the changes were doing as intended (fewer shut downs). That seems to me like they did the first thing they could think of, or possibly just the easiest to implement quickly. That’s just my take, though.

Sure, fewer shutdowns -- on phones with "Healthy" batteries, though.

Why should a phone still under warranty and with a "Healthy" battery need to be heavily throttled based on having a "bad" battery? Apple wouldn't even replace it if you wanted them to, didn't disclose any of it, and even removed access to battery health info.

Their excuse makes it sound like they're prolonging life of genuinely older phones, but they aren't even doing that. People would replace their batteries if they had signs of a battery issue. Instead, battery issues were masked and instead there was a performance issue (which means you need a new phone).