iPhone Slowdown Lawsuits Ordered to Be Centralized in Northern California District Court

[ladbroke]

Anyone know how Apple calculates their battery health in their beta tool? It's giving me a way different number than coconutBattery.

 

[Michael Goff]

Sure, fewer shutdowns -- on phones with "Healthy" batteries, though.

Why should a phone still under warranty and with a "Healthy" battery need to be heavily throttled based on having a "bad" battery? Apple wouldn't even replace it if you wanted them to, didn't disclose any of it, and even removed access to battery health info.

Their excuse makes it sound like they're prolonging life of genuinely older phones, but they aren't even doing that. People would replace their batteries if they had signs of a battery issue. Instead, battery issues were masked and instead there was a performance issue (which means you need a new phone).

You do know there was a problem where some 6 and 6S were shutting down unexpectedly, right?

 

[Altis]

You do know there was a problem where some 6 and 6S were shutting down unexpectedly, right?

So replace/fix the batteries -- the actual problem.

Instead, they masked the issue so the batteries appeared fine but the phones were mysteriously slow. Apple let everyone assume iOS updates just made their phones slow (as the permanent updates always have), leaving the only solution to be a new phone.

They secretly kneecapped people's devices to avoid having to address the underlying issue. Sleazy at best.

 

[Michael Goff]

So replace/fix the batteries -- the actual problem.

Instead, they masked the issue so the batteries appeared fine but the phones were mysteriously slow. Apple let everyone assume iOS updates just made their phones slow (as the permanent updates always have), leaving the only solution to be a new phone.

They secretly kneecapped people's devices to avoid having to address the underlying issue. Sleazy at best.

You honestly believe updates have always slowed down the phones? Really? Planned Obsolescence isn’t real, get over it.

This was just applying the fix that they got, not everyone can get their battery replaced, to everyone.

 

[kdarling]

You honestly believe updates have always slowed down the phones? Really? Planned Obsolescence isn’t real, get over it.

*grin* Sometimes people claim the opposite. "Is Safari snappier now?"

However, you yourself just posted this reasoning as to why updates slow down older phones:

You mean that new software not optimized for older devices isn’t as fast as a new device with software that’s optimized for it?

All of us with Apple products KNOW FOR A FACT that updates often screw up older devices. In my case, to the point that I had to buy new iPads.

(It kills me when people talk about Apple being able to optimize since they control both the hardware and software. If so, then they sure are often bad at doing it.)

 

[Michael Goff]

*grin* Sometimes people claim the opposite. "Is it snappier now?"

However, you yourself just posted this reasoning as to why updates slow down older phones:



All of us with Apple products KNOW FOR A FACT that updates often screw up older devices. In my case, to the point that I had to buy new iPads.

(It kills me when people talk about Apple being able to optimize since they control both the hardware and software. If so, then they sure are often bad at doing it.)

What? That’s not planned obsolescence. Planned Obsolescence is an action taken to make a phone slower. What I said isn’t an action, it’s a lack of action. It’s literally doing nothing.

Edit: Also, yeah, they aren’t great at it. Why do you think they have such powerful CPU and GPU in their phones?

 

[bodonnell202]

So replace/fix the batteries -- the actual problem.

Instead, they masked the issue so the batteries appeared fine but the phones were mysteriously slow. Apple let everyone assume iOS updates just made their phones slow (as the permanent updates always have), leaving the only solution to be a new phone.

They secretly kneecapped people's devices to avoid having to address the underlying issue. Sleazy at best.

I think it's more like they rolled out a blanket solution to fix a problem that only some people had. For example my 6s did have issues with randomly shutting down, but it was within the list of serial numbers that qualified for a free battery replacement under the 6s battery replacement program. With the new battery (installed before the "battery management/throttling feature" was rolled out) my phone no longer randomly shut down, but yet was still subjected to throttling once Apple rolled out that "feature". At least iOS 11.3 fixes this by turning off throttling by default and then only turning it on after a random shut down, while still giving users the option to turn it off at their discretion.

 

[kdarling]

What? That’s not planned obsolescence. Planned Obsolescence is an action taken to make a phone slower. What I said isn’t an action, it’s a lack of action. It’s literally doing nothing.

Oh, I didn't say anything about planned obsolescence, just the idea that updates don't slow down older devices. They often do.

I agree with you that the throttling code wasn't intended to force people to upgrade. It just turned out that way, partly because even Apple store employees didn't know what was really going on.

 

[Michael Goff]

Oh, I didn't say anything about planned obsolescence, just the idea that updates don't slow down older devices. They often do.

I agree with you that the throttling code wasn't intended to force people to upgrade. It just turned out that way, partly because even Apple store employees didn't know what was really going on.

Alright. Yeah, new code and all that. I was mainly arguing against Planned Obsolescence, which is MR favorite conspiracy theory.

Edit: And they should have told their “geniuses” what to do better.

 

[Altis]

You honestly believe updates have always slowed down the phones? Really? Planned Obsolescence isn’t real, get over it.

This was just applying the fix that they got, not everyone can get their battery replaced, to everyone.

iOS updates don't traditionally physically slow the device down (as this has), but run slower by demanding more resources. That's how it's been since day 1. That's why devices stop getting updates.

Put a 4S on iOS 8 and it barely runs. Go back to iOS 6 and it runs just like it did when it was first on iOS 6. To pretend like iOS updates don't cause the phone to perform slower is to deny reality. iPhone 6 on iOS 11 -- awful experience. iOS 9 -- runs sweet as a nut.

It isn't necessarily deliberate, but a result of more features/larger content, etc, that demand more of the dating hardware.

And the point of this (before you try to make 'planned obsolescence' the focus) is that Apple was perfectly happy letting people think their phones were just slowing down due to iOS updates bogging them down, as as always been the case. Eventually, people's phones get slow so they go buy a new one.

What they didn't do was tell anyone why, or address the actual problems (relatively new and healthy batteries that were either under-spec'd or defective).
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I think it's more like they rolled out a blanket solution to fix a problem that only some people had. For example my 6s did have issues with randomly shutting down, but it was within the list of serial numbers that qualified for a free battery replacement under the 6s battery replacement program. With the new battery (installed before the "battery management/throttling feature" was rolled out) my phone no longer randomly shut down, but yet was still subjected to throttling once Apple rolled out that "feature". At least iOS 11.3 fixes this by turning off throttling by default and then only turning it on after a random shut down, while still giving users the option to turn it off at their discretion.

That's good yours got sorted. My 6 is heavily throttled despite having a "Healthy" battery, as reported by Apple techs.

If it hadn't been brought to light, we would have no idea why they became slow in the first place or what to do about it. A phone shutting off suddenly is a good indication of a battery problem... a phone getting slow has no relation to the battery, except where Apple deliberately introduced one.

 

[mi7chy]

Tim Cook is repeating the same corrupt values that Steve Jobs warned about.

 

[Michael Goff]

Tim Cook is repeating the same corrupt values that Steve Jobs warned about.

Apple still makes great computers, though.

Edit: Not to mention Steve Jobs is talking about going for market share? Really? The guy who priced the Air at 1500$? The guy who priced the iPhone so high that there had to be a price cut in less than half a year? He was full of it.

 

[I7guy]

Apple still makes great computers, though.

Edit: Not to mention Steve Jobs is talking about going for market share? Really? The guy who priced the Air at 1500$? The guy who priced the iPhone so high that there had to be a price cut in less than half a year? He was full of it.

It’s called:”do as I say, not as I do”.