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The choice was: phone crash, or phone CPU keep its demands in a range the battery could satisfy peak surges at.

Apple put some logic in to keep the phone from crashing. Sure, they could've not, and just let the phones with old batteries keep crashing (not even Apple has figured out how to defy the laws of physics when it comes to aging Li-ion), but it seems to me if I had a choice between a crashed phone, or a slower phone, I'd go with the slower phone. After all, one still works.

No company explains every performance impactful decision they make in a public forum: it would be exhausting and, ultimately, very very few people would care. "We had to make a change to the core asynchronous networking logic; a piece of state was in a critical path and could potentially be double freed by different threads so we had to introduce a mutex to prevent the double free. This could introduce resource contention and impact performance." There would literally be thousands of declarations every release.




My son had a 5S that kept shutting down on him (crashing) when the battery was at 25% - 30%. Once iOS 11 was installed, it stopped doing that and his phone became significantly more stable.
I don’t have an issue with what Apple is doing. My issue was that they kept it silent until it was forced upon them.
 
Yo

I don’t have an issue with what Apple is doing. My issue was that they kept it silent until it forced upon them.

I understand that they didn’t keep silent but didn’t disclose fully in the details when the engineering solution applied involved throttling. Was it deliberate or if there were sinister motives? That’s for the courts now. Yes, it’ll be a messy discovery process.
 
Apple put some logic in to keep the phone from crashing. Sure, they could've not, and just let the phones with old batteries keep crashing (not even Apple has figured out how to defy the laws of physics when it comes to aging Li-ion), but it seems to me if I had a choice between a crashed phone, or a slower phone, I'd go with the slower phone. After all, one still works.

Again, the problem was not throttling.

Nor was it the obvious fact that Apple did not foresee that their too-small battery could fairly quickly degrade to the point that an iPhone could crash. (Otherwise they would have included throttling in iOS from the start.)

The problem was that Apple's employees repeatedly told customers that their battery was okay, and some employees suggested upgrading to a newer phone. They did this (probably innocently because Apple did not clue them in either) instead of letting the customer know that a new battery could restore their phone's speed.

No company explains every performance impactful decision they make in a public forum:

True, but Apple is infamous for avoiding anything that smacks of bad PR.

Apple had bragged about their phone speed and battery life. The last thing they were going to do (unless forced to) was publicly state that they had to throttle what they had bragged about.

The only info most users saw was the upgrade notice on their iPhone:

iOS-10.2.1.jpg


Only those who took the time to go look at that link would've seen this slightly more detailed explanation, which still avoided any direct mention of slowdown:

iOS-10.2.1.png


Apple clearly tried to avoid any bad PR related to performance, which is understandable. It just didn't work out in the long run.
 
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Again, the problem was not throttling.

Nor was it the obvious fact that Apple did not foresee that their too-small battery could fairly quickly degrade to the point that an iPhone could crash. (Otherwise they would have included throttling in iOS from the start.)

The problem was that Apple's employees repeatedly told customers that their battery was okay, and some employees suggested upgrading to a newer phone. They did this (probably innocently because Apple did not clue them in either) instead of letting the customer know that a new battery could restore their phone's speed.



True, but Apple is infamous for avoiding anything that smacks of bad PR.

Apple had bragged about their phone speed and battery life. The last thing they were going to do (unless forced to) was publicly state that they had to throttle what they had bragged about.

The only info most users saw was the upgrade notice on their iPhone:

View attachment 757061

Only those who took the time to go look at that link would've seen this slightly more detailed explanation, which still avoided any direct mention of slowdown:

View attachment 757062

Apple clearly tried to avoid any bad PR related to performance, which is understandable. It just didn't work out in the long run.

But coffee law something something cucks hot covfefe blah blah blah!
 
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So why does the iPhone heavily throttle based on "battery health" (even when it reports as "Healthy") even when 100% charged and plugged in? :rolleyes:
Battery health is more than the state of charge Battery health is ability to provide current without dropping voltage. This is generally related to capacity, but also chemistry.

Better to think of your battery health more like a motor running on only 5 of the 8 spark plugs. Sure, it can idle poorly and maybe coast on the freeway, but if you step on it, it stalls. That's what happens to the battery. It dips like Apple stock on an iPhone production launch problem rumor!

Being plugged in doesn't matter if it's a measly 5W adapter. The processor can easily draw more than the battery and the 5W adapter can provide causing the phone to shut down without throttling.

If you've ever used the video mode in a car while plugged in you would have noticed that the battery level still drops and the phone really heats up.
 
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You might want to let Apple know. According to them, your battery controls your processor, so it's related. Bad Macbook Pro battery? Good luck rendering that 4k video sucker.

You clearly have no idea how any of this works, but for some reason are very insistent that this is a flaw of a CPU.

What happens is that the CPU can use power in a given range... when it's idle let's call that level 1%, and when it needs to power through it can crank all the way up to, let's say 100%. When the processor speeds up from 1 to 100, it will require more power to do so. When the power supply (the battery) is in perfect condition, it can supply all the power level 100% requires very easily. As the battery ages, is not able to consistently provide that power required by the CPU when it hits 100%. This right here is the flaw of all battery technology. There are two ways to compensate for this. Replace the battery, or cap the CPU at, say 95%. Now the CPU can operate between 1% and 95% without errors because the battery CAN consistently supply the power needed to operate at 95%.

If Apple didn't throttle the power, then when you are doing something that requires 93% power, you're fine, but then that text message comes through, or your GPS kicks in because you had a geofence setup, and at that moment, the CPU needs to kick up to 98%. It will have gone over the 95% level that thee battery can supply, and right then you have a CPU crash and you phone restarts.

This is like driving a car with enough gas in the tank, or just fumes left in the tank. The minute you need more power than your gas supply can provide, you car is not going to perform like it can with adequate gas in the tank. That wouldn't be a fault of the engine, but the power supply (gas tank).
 
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I changed my battery on my Iphone 6 and the phone is still a dog. I am so upset about this and how Apple secretly slowed down our phones without any notice. They were hoping we would just buy the next new product and not notice. Their excuses do not fly with me but we all know in the end not much will be done and Apple will get away with this trick they pulled with no punishment. They have the expensive lawyers and money. We might get a $50.00 price break on a $1000.00 phone. What a joke. I wish the courts would force Apple to either make the phones good or provide us with a new Iphone 8 or Iphone X. Will that happnen. I dont think so and the odds are very slim that anything will be done.
 
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You clearly have no idea how any of this works, but for some reason are very insistent that this is a flaw of a CPU.

What happens is that the CPU can use power in a given range... when it's idle let's call that level 1%, and when it needs to power through it can crank all the way up to, let's say 100%. When the processor speeds up from 1 to 100, it will require more power to do so. When the power supply (the battery) is in perfect condition, it can supply all the power level 100% requires very easily. As the battery ages, is not able to consistently provide that power required by the CPU when it hits 100%. This right here is the flaw of all battery technology. There are two ways to compensate for this. Replace the battery, or cap the CPU at, say 95%. Now the CPU can operate between 1% and 95% without errors because the battery CAN consistently supply the power needed to operate at 95%.

If Apple didn't throttle the power, then when you are doing something that requires 93% power, you're fine, but then that text message comes through, or your GPS kicks in because you had a geofence setup, and at that moment, the CPU needs to kick up to 98%. It will have gone over the 95% level that thee battery can supply, and right then you have a CPU crash and you phone restarts.

This is like driving a car with enough gas in the tank, or just fumes left in the tank. The minute you need more power than your gas supply can provide, you car is not going to perform like it can with adequate gas in the tank. That wouldn't be a fault of the engine, but the power supply (gas tank).
Totally get this and if this was all Apple was doing I would applaud it, but it doesn't explain why my iPhone 6s, which had it's battery replaced in December 2016 under the 6s battery replacement program, and even now reports 94% of maximum capacity in battery health in iOS 11.3 (and was reported to have a battery health of 93% by an employee who checked it at the Apple Store a few months ago) was being throttled by between 35-50% (based on Geekbench scores & reported frequency in CPU DasherX) at all times. This despite never unexpectedly shutting down since the battery was replaced, except for once when I was making a phone call outside on a very cold day when the battery was at about 15%.
 
Nobody is going to benefit from these lawsuits except the attorneys. Class actions for minor defects in consumer goods are such a colossal waste of time and court resources.
No, if Apple loses, it will keep them on their toes a bit more.
 
These lawsuits are an example of what America has become.
Exactly! Apple should be able to do whatever they wish to affect the hardware you bought and bully suppliers, buy competitors then shutter the business, Facebook should be able to collect whatever necessary data they need to stay rich, and they should be able to do this unencumbered and unmolested by, you know, those pesky laws and such...
 
You clearly have no idea how any of this works, but for some reason are very insistent that this is a flaw of a CPU.

What happens is that the CPU can use power in a given range... when it's idle let's call that level 1%, and when it needs to power through it can crank all the way up to, let's say 100%. When the processor speeds up from 1 to 100, it will require more power to do so. When the power supply (the battery) is in perfect condition, it can supply all the power level 100% requires very easily. As the battery ages, is not able to consistently provide that power required by the CPU when it hits 100%. This right here is the flaw of all battery technology. There are two ways to compensate for this. Replace the battery, or cap the CPU at, say 95%. Now the CPU can operate between 1% and 95% without errors because the battery CAN consistently supply the power needed to operate at 95%.

If Apple didn't throttle the power, then when you are doing something that requires 93% power, you're fine, but then that text message comes through, or your GPS kicks in because you had a geofence setup, and at that moment, the CPU needs to kick up to 98%. It will have gone over the 95% level that thee battery can supply, and right then you have a CPU crash and you phone restarts.

This is like driving a car with enough gas in the tank, or just fumes left in the tank. The minute you need more power than your gas supply can provide, you car is not going to perform like it can with adequate gas in the tank. That wouldn't be a fault of the engine, but the power supply (gas tank).
You’ve wasted all that text just to say that they needed a bigger battery?
 
Sorry to say it but many inside and outside the US think the US legal system has gone way overboard with the legal profession being the only beneficiary. Frivolous law suits that clog the system and citizens blame others for one’s own fault.
There are frivolous suits, but the SYSTEM as a whole is the best.
 
After the terribly slow experience with my iPhone 6 on iOS 11, I'm not getting a new iPhone unless it's free or heavily discounted.

Unfortunately the iPhone 6 came out before Apple started using 2 and 3GB of RAM on their phones. iOS 11 really needs it. It was a great phone when it launched though but my 7 plus was a better purchase. It has the dual-lens camera, much more powerful A10, 3GB RAM and 3D Touch. The 6 does run better if you install a fresh battery and do a clean install of iOS 11. I wouldn’t even restore from backup to make sure there isn’t any leftover crap.
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No, but it would have made the customers current iPhone 6 run as good as new again, which may well have been all they wished for.
That their current phone still ran well, and not was being (at the time) secretly throttled, which led them to believe, incorrectly that the phone was no longer able to run well, which led them to feel their only option was to invest a lot of money into a new expensive upgrade.

Your criticism is fair, but not your use of the word invest. Spend is the correct word in this situation. Computers, phones and cars are not investments. They’re just goods that depreciate. Real estate, equities, bonds and some vintage cars and luxury watches (Patek, certain Rolex, AP) are investments.
 
Do people sue automobile manufacturers because performance figures drop overtime?
Yes, if the car manufacture programs the engine computer to reduce performance after a year and doesn’t tell the customer before purchase that it will happen.
 
Except this has to do with batteries, not processors.

That’s what Apple wants you to think. They will lose all of their lawsuits because it isn’t true, though. The processors are defective and do not supply enough voltage to operate the device, so it shuts down. It’s never, ever been a battery problem. That was to save face until they were caught.
 
That’s what Apple wants you to think. They will lose all of their lawsuits because it isn’t true, though. The processors are defective and do not supply enough voltage to operate the device, so it shuts down. It’s never, ever been a battery problem. That was to save face until they were caught.
Wow. Conspiracy theory much? There is absolutely zero proof of this.
 
I changed my battery on my Iphone 6 and the phone is still a dog. I am so upset about this and how Apple secretly slowed down our phones without any notice. They were hoping we would just buy the next new product and not notice. Their excuses do not fly with me but we all know in the end not much will be done and Apple will get away with this trick they pulled with no punishment. They have the expensive lawyers and money. We might get a $50.00 price break on a $1000.00 phone. What a joke. I wish the courts would force Apple to either make the phones good or provide us with a new Iphone 8 or Iphone X. Will that happnen. I dont think so and the odds are very slim that anything will be done.
So the phone has been dog for you and the battery has nothing to do with it? How long have you noticed this?
 
That’s what Apple wants you to think. They will lose all of their lawsuits because it isn’t true, though. The processors are defective and do not supply enough voltage to operate the device, so it shuts down. It’s never, ever been a battery problem. That was to save face until they were caught.

Wtf are you talking about? Processors do not supply voltage. And the problem is instantaneous current supply, not voltage. (Processors also do not supplyncurrent, btw)
 
Wtf are you talking about? Processors do not supply voltage. And the problem is instantaneous current supply, not voltage. (Processors also do not supplyncurrent, btw)

Eh, whatever. The point is that there is a communication problem with older iPhones between the battery and processors, and they were defective from rollout. None of this “degraded battery” nonsense. Was all a smoke and mirrors game
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Wow. Conspiracy theory much? There is absolutely zero proof of this.
Wow. Conspiracy theory much? There is absolutely zero proof of this.

As someone who owned a defective 6S I respectfully disagree.

Months and months and months before Apple ever announced anything, I had taken my phone in for unexpected shutdowns and then would not power back on until connected to power. It was under a year warranty still. The Genius hooked up my phone to their battery tester and told me that I still had 85% battery life remaining, that it passed. That it wasn’t defective.

When I said that has to be a mistake, and told them the percentages the phone would shutdown on, she looked VISIBLY startled. It was clear that this was some “backhouse, employee memo” type of thing and that she was already well aware that this was happening to many, but could not tell me that.

I ended up leaving with the same defective device. 4 months later Apple announced that certain models and blah blah blah crap and I took my phone in again, this time they replaced everything and for free.

Wanna guess why? Because they knew what they were doing was illegal and time would eventually catch up. I can’t wait to see ‘em settle or lose their 61 and growing lawsuits. Very shady business practice and they’ve lost my trust probably forever.
 
Eh, whatever. The point is that there is a communication problem with older iPhones between the battery and processors, and they were defective from rollout. None of this “degraded battery” nonsense. Was all a smoke and mirrors game

You are not only inventing this theory, but it is a nonsensical theory.
 
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Totally get this and if this was all Apple was doing I would applaud it, but it doesn't explain why my iPhone 6s, which had it's battery replaced in December 2016 under the 6s battery replacement program, and even now reports 94% of maximum capacity in battery health in iOS 11.3 (and was reported to have a battery health of 93% by an employee who checked it at the Apple Store a few months ago) was being throttled by between 35-50% (based on Geekbench scores & reported frequency in CPU DasherX) at all times. This despite never unexpectedly shutting down since the battery was replaced, except for once when I was making a phone call outside on a very cold day when the battery was at about 15%.

likely two different things. Apple's battery measurements tend to tell only degradation of capacity, (as in how much power over time is availabe).

to use a car analogy (and likely poor). All Apple's testing shows you is how much fuel is in the tank. What it doesn't show is that the fuel pump maybe broken so if you floored it, your car stalls because not enough of thatfuel gets to the engine.

they do not currently have a test for that. the problem with throttling, wasn't that the gas tank was bad, but that the fuel pump was bad. So their solution was to put a cap on your gas pedal so that you couldn't ask for more fuel than the pump could deliver.


its not a bad work around. It's the secrecy behind it and how FAST it started effecting devices that's the problem
 
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