iPhone Storage > System taking 19.3GB of space. No idea why. (Update: now 21GB+ and growing)

Discussion in 'iOS 11' started by pgharavi, Jul 29, 2017.

  1. IndianBird macrumors 6502a

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    Dec 28, 2009
  2. toph.allen macrumors newbie

    toph.allen

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    Manhattan
    #52
    I had the same problem on my phone — on my 128 GB iPhone it ballooned to 100GB. I was able to figure out the solution, though: an "Erase All Content & Settings" won't work, because it only blows away user data, whereas restoring from the .IPSW via iTunes will restore your System partition back to a manageable size even if you restore from an iCloud or local backup.

    I imagine this is because the System data is in a separate partition, sharing space with the user partition via APFS's space sharing — that would explain the divergent behavior between Erase All Content & Settings and an iTunes restore.
     
  3. LoveToMacRumors macrumors 68020

    LoveToMacRumors

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  4. jarman92 macrumors 6502

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    #54
    I've been having the same issue, but mine was taking over 90 GB as one point. It fluctuates all over the place seemingly at random. I have a feeling it has something to do with the cluster**** that is iCloud Photo Library in iOS 11 betas.
     
  5. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #55
    What you said is similar to how MacOS show system volume used space and some categories: at first, everything is “others”. After finished, details of each category will eventually show up. This is not a method of cleaning the bloated system files, but a normal process of displaying storage info.
     
  6. MikhailT macrumors 601

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    Nov 12, 2007
    #56
    We had the same APFS bug on macOS where deleting files would not be reclaimed and system took up these free/deleted space. Apple fixed it in an update, hopefully beta 5 will fix this as well on iOS.
     
  7. awp69 macrumors member

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    Jul 30, 2017
    #57
    Ughh...after having success with a restore for like 5 days, my System space issue seems to be coming back.

    Isn’t the next PB expected tomorrow? Thinking I’m going to hold out on doing anything further and hoping that resolves it.
     
  8. PeLaNo macrumors regular

    PeLaNo

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    Jun 6, 2017
    #58
    It’s probably not an issue after all.
    Wait until it finished categorize.
     

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  9. pudge104, Aug 7, 2017
    Last edited: Aug 7, 2017

    pudge104 macrumors member

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    #59
    It’s an issue, and a big one. I’ve been “waiting” for a week.
     

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  10. twanj macrumors 6502

    twanj

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    #60
    After restoring, System is taking another 5 GB.

    I'm hoping the next beta fixes this. Otherwise, the last beta has been pretty nice.
     
  11. MikhailT macrumors 601

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    Nov 12, 2007
    #61
    Beta 5 is out, doesn't seem to clean it up during the update. I hope it'll start cleaning up automatically. I'll look into the changelog to see if this is a known issue.
     
  12. pgharavi thread starter macrumors regular

    pgharavi

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    Nov 25, 2004
    #62
    Just happened again to me. Lasted about a week. Not even 20GB used on my 32, now at 31/32GB overnight.

    I’m not even going to bother with the delete some things game since I know system will just eat it right up.

    I guess it’s time for another iCloud erase and restore, which will oddly work well for another week or two?

    So weird.
     
  13. awp69 macrumors member

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    Jul 30, 2017
    #63
    That’s not good. Hopefully it does over time. Thinking might have to do a restore even after they fix it to get back to square one and then hope it works going forward.
     
  14. pudge104 macrumors member

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    Oct 9, 2015
    #64
    That’s not good at all, mine is almost at 100GB now. It’s almost if it put the 60GB of music I deleted into the Other category and the system thinks it’s still there.
     
  15. MikhailT macrumors 601

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    Nov 12, 2007
    #65
    Yea, that is the AFPS bug we saw on macOS and it was cleaned up in beta once time machine did its run.

    Good news, iOS is slowly cleaning up. 20gb has been removed, 60gb left.

    Update: iOS beta 5 fixed this.
     
  16. awp69 macrumors member

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    Jul 30, 2017
    #66
    Awesome news. But since that’s the dev preview, guess that means PB 4 coming today (hopefully) won’t fix it, right? I’m assuming you were running DP 4 and still had the problem?

    It’ll be another two weeks for us on the PB before it’s fixed then. :(
     
  17. pudge104 macrumors member

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    Oct 9, 2015
    #67
    PB 4 = DB 5, so if it comes today or tomorrow, our issue should be fixed. I can’t friggin wait.
     
  18. awp69 macrumors member

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    Jul 30, 2017
    #68
    Oh, I misunderstood. I thought we were always a release behind! Great!
     
  19. MikhailT macrumors 601

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    Nov 12, 2007
    #69
    Yep, pudge104 is correct, PB4 will be identical to DB5, so it should be fixed for you guys tomorrow.

    I haven't seen it gone back up yet, so it seems to be holding steady at 12GB for system (after 90GB used up in b4).
     
  20. awp69 macrumors member

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    Jul 30, 2017
    #70
    Was hoping the PB would come today but looks like the bastards are going to make us wait. :(
     
  21. pgharavi thread starter macrumors regular

    pgharavi

    Joined:
    Nov 25, 2004
    #71
    As I mentioned above, this just happened again last night with no improvement today.

    Last time the erase and restore method worked for about a week. I believe it was as iCloud backup. Now that I’m home is there a method to erase and restore via my MBP and this, have this process go quicker?
     
  22. pudge104 macrumors member

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    Oct 9, 2015
    #72
    I’m going to wait for the new beta tomorrow and then see if I have to continue to find a fix. Apparently the new beta is the fix.
     
  23. pgharavi thread starter macrumors regular

    pgharavi

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    Nov 25, 2004
    #73
    Right, I saw that but when this occurs it cripples my phone.
     
  24. awp69 macrumors member

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    Jul 30, 2017
    #74
    Please tell us the fix is still working. :)

    If so, can’t wait for the PB today!
     
  25. drysdalk macrumors member

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    Jun 18, 2014
    #75
    Hi,

    This is still happening to me on an iPad Pro 9.7” running Beta 5. It all started after I enabled iCloud Photo Library for the first time ever a few weeks ago. I had >30GB free before then, and now I’ve got 8GB free and 26GB used by System (it was 24GB yesterday and I had 10GB free).
    --- Post Merged, Aug 8, 2017 ---
    Hi,

    OK, this was unexpected - I may have found a solution to this (or it could just be coincidence). I was in the process of filing out a bug report about this issue still being there in Beta 5, and triggered the generation of a fresh sysdiagnose report before I did so. And when I went to attach the new sysdiagnose, my “System” usage had fallen from 26GB to 8GB. So somehow triggering the creation of the fresh diagnostics has sorted this out, at least for now. So this is definitely something that could be worth a try for anyone else who’s having this issue.

    For those who are unfamiliar with the process, you trigger the creation of a sysdiagnose dump by holding down both volume buttons and the power button for about a quarter of a second.
     

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