Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone Users Say Mail App Suddenly Showing Blank Screen on iOS 18.5
- Thread starter MacRumors
- Start date
- Sort by reaction score
Disappointing to see bugs especially in a .5 version. Hopefully Apple will fix it soon.
+1 from me. This morning, the Mail app hung when trying to render a message. A kill and restart of the Mail app resulted it in being hung with a white screen. Rest of my phone was fine.
I gave up and rebooted my phone and that "fixed" it. This was all before I even saw this post.
I'm on 18.5 on iPhone SE 3. Mail app has never done this I can recall on 18.5 nor any other version of iOS I can remember recently, possible even at all.
I have my Mall app connected to several Gmail accounts and no other mail providers.
I gave up and rebooted my phone and that "fixed" it. This was all before I even saw this post.
I'm on 18.5 on iPhone SE 3. Mail app has never done this I can recall on 18.5 nor any other version of iOS I can remember recently, possible even at all.
I have my Mall app connected to several Gmail accounts and no other mail providers.
Last edited:
Same, for me it started Monday afternoon 6/2 in California. All fixes are temporary as already mentioned. This must have been a bad security fix/push from Apple as it didn't start right after an upgrade. I think I did restart my iPhone earlier on Monday though.
+1 here. Restarting the app makes it worse (empty screen, not even an empty table view). Restarting the phone helps temporarily. It’s pretty unusable right now.
Something is off with your 13 Pro Max dude, I have exactly the same phone & have had zero issues with it.
I noticed this yesterday on my iPhone 13 Pro and rebooted it. That seemed to fix the issue but it’s happening again today.
Yep, wife’s iPhone 15 pro max had this a couple of days ago. Restart the phone to fix.
If the Mail app on your iPhone is not working lately, you are not alone.
A growing number of iPhone users are seeing a blank screen in the Mail app, according to comments posted across the MacRumors Forums, Reddit, Apple Support Community, and other online discussion platforms. Affected users are unable to view any emails in their inboxes, and the app can also become glitchy and unresponsive.
The issue does not appear to be tied to any specific iPhone model, and the underlying cause is unknown. Most if not all affected users said their iPhones were running iOS 18.5, but it is unclear why online discussion about this issue only started to gain traction within the past few days, given that the update was released more than three weeks ago.
Affected users said restarting their iPhones temporarily solves the issue, but a permanent solution has yet to be identified. MacRumors has emailed Apple about the matter, and we will update this story if and when the company responds to the inquiry.
The issue is not reflected on Apple's system status page as of writing.
Thanks, Steve Ryan!
Article Link: iPhone Users Say Mail App Suddenly Showing Blank Screen on iOS 18.5
When it happened to me this morning, I nuked it and the Gmail app and went with em Client's iPhone app. I have switched from using folders/labels for the most part and am using smart mailboxes in MailMate. Phone is for light triaging only.
eM Client's app on the phone has an interesting feature: if you go into the settings for an email account, and you press "IMAP settings" within, there is a setting for "ignored folders". That way I could ignore the "Notes" folder in a Fastmail account, or now the "Outbox" in an iCloud account. You could use it to ignore the "Conversation History" folder in a Microsoft account, too.
eM Client's app on the phone has an interesting feature: if you go into the settings for an email account, and you press "IMAP settings" within, there is a setting for "ignored folders". That way I could ignore the "Notes" folder in a Fastmail account, or now the "Outbox" in an iCloud account. You could use it to ignore the "Conversation History" folder in a Microsoft account, too.
Maybe Cook doesn't consider himself to be so much in the "software supply chain" at Apple.
Me either, I’m waiting for iOS 26.2.1, at least.
BTW, iOS 17.7.2 still works fine.
Yeah wish I was on that. And that I still had my 13 mini. But I updated to the 16 on the promise of Apple Intelligence.