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iPhone X Pre-Order Customer Strikes it Lucky at Courier Collection Depot
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I would assume that there are codes on the packaging identifying the sender though, but the person who handed it to you didn't check.
Well done though!
I don't know anything about DPD, but how would they know what's in your parcel? Couldn't your parcel contain an Apple Watch or ATV or some Beats? Again, maybe I'm missing a crucial step here, but I don't see anything that would make someone in your depot stupid for giving you your parcel.
I hope I don’t get the nice girl at the DPD desk in trouble
I assume privacy wise I haven’t revealed my location and therefore local depot! I reiterate, I don’t think it’s a DPD issue, more Carphone Warehouse
I assume privacy wise I haven’t revealed my location and therefore local depot! I reiterate, I don’t think it’s a DPD issue, more Carphone Warehouse
The packaging would usually have a barcode or serial number identifying the sender. The depot would have been trained on the incoming shipments.
Did I do anything wrong then? How can they ban my ID?
[doublepost=1509623223][/doublepost]
Ha ha my favourite post!
That’s always been my Xbox and PSN nick name but the irony is spot on!
Don't worry, nothing will get your ID banned, that's BS.
OK he got it a day early and.... nothing important.
Certainly not the over analysis on everybody else's part in it happening somehow being wrong, or they should have known, or anything bloody else for that matter. Yawn.
OK he got it a day early and.... nothing important.
Certainly not the over analysis on everybody else's part in it happening somehow being wrong, or they should have known, or anything bloody else for that matter. Yawn.
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Even if the barcode identified the sender as Tim Cook you still haven't explained how anyone at the depot would know what the package contained. That barcode is not going to read iPhone X. I'm not sure how it works in England, but shippers have no idea what's in our packages.
(see above!) No one knows what's in any parcel here either, and even if they guessed it was a sodding iPhone they still don't stop giving you the parcel regardless: it's your parcel.
I posted impressions in the Uk despatch thread
But can I just say it’s literately a brilliant product. Everything about it.
I can’t wait if they ever do a larger screen version of this in the current plus size form factor but edge to edge screen (oh and the notch please) gotta love the notch
But can I just say it’s literately a brilliant product. Everything about it.
I can’t wait if they ever do a larger screen version of this in the current plus size form factor but edge to edge screen (oh and the notch please) gotta love the notch
The sender of a package with DPD is able to state which options the recipient has for modifying the original delivery details. In this case the fault lies with Carphone Warehouse as they should have told DPD not to allow the collect from depot option.
NOTE: UK people deliveries directly from Apple online...
Most UK Apple stuff gets delivered from a centralised storage facility in Hinckley (near Leicester), including items on initial launch date (iPhones/Macs/iPads/etc.), along with throughout the rest of the year with almost everything else you buy from Apple's online store.
Any courier could be involved in the road leg from Hinckley to your address. In my case, for example, I just got an SMS from DPD with a link to their website for tracking, but depending on luck of the draw this could be FedEx, UPS, or any other courier company Apple may use.
So nothing to do with UPS international flight tracking like the US peeps get, whatsoever. ;-)
Most UK Apple stuff gets delivered from a centralised storage facility in Hinckley (near Leicester), including items on initial launch date (iPhones/Macs/iPads/etc.), along with throughout the rest of the year with almost everything else you buy from Apple's online store.
Any courier could be involved in the road leg from Hinckley to your address. In my case, for example, I just got an SMS from DPD with a link to their website for tracking, but depending on luck of the draw this could be FedEx, UPS, or any other courier company Apple may use.
So nothing to do with UPS international flight tracking like the US peeps get, whatsoever. ;-)
It is fairly simple. DPD send an email around to all depots saying that a shipment is arriving from location code 'X' and sender code 'X'. All depot managers will be asked not to deliver the stock until tomorrow and possibly that the parcels are VIP 'Very Important Parcels'
. The packaging will all be the same yes, but when they scan them into the depot they will all be identified to be placed on hold for delivery tomorrow. This is how they are able to identify the Apple stock from other parcels, by scanning them and placing them into the relevant holds for delivery.Theory part - What I imagine has happened here is that @Illdoit2morrow went into the office with his tracking number and ID / Proof of address and spoke with an inexperienced customer advisor who walked into the holding area and gave him his parcel. It is fairly common practice in the UK to walk in with ID/proof of address and pick up your parcel.
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It is fairly simple. DPD send an email around to all depots saying that a shipment is arriving from location code 'X' and sender code 'X'. All depot managers will be asked not to deliver the stock until tomorrow and possibly that the parcels are VIP 'Very Important Parcels'
Theory part - What I imagine has happened here is that he went into the office with his tracking number and ID and spoke with an inexperienced customer advisor who walked into the holding area and gave him his parcel. This is fairly common practice in the UK.
The problem here is that today is the correct delivery date because this was a shipment to a Carphone Warehouse store today, ready for customer collection tomorrow. If the phone had made it to the store today the staff wouldn’t have released it until tomorrow.
If someone knows the tracking number and post/zip code they can request fo a hold at the depot if the sender hasn’t barred that option. As far as DPD are concerned this was OK because today is the scheduled delivery date.
I imagine that the package had the recipients name on it too as ID is also required when collecting.
So they would hold, for example, an iPhone 8 Plus from Carphone Warehouse? That 8 Plus would be arriving from location X with sender code X. So would any of the other Apple Products I mentioned in the first reply to you. Again, I'm in the US so I have no idea the shipping situation in England. What you described sounds awfully convoluted.It is fairly simple. DPD send an email around to all depots saying that a shipment is arriving from location code 'X' and sender code 'X'. All depot managers will be asked not to deliver the stock until tomorrow and possibly that the parcels are VIP 'Very Important Parcels'
Theory part - What I imagine has happened here is that @Illdoit2morrow went into the office with his tracking number and ID / Proof of address and spoke with an inexperienced customer advisor who walked into the holding area and gave him his parcel. This is fairly common practice in the UK.
It is fairly simple. DPD send an email around to all depots saying that a shipment is arriving from location code 'X' and sender code 'X'. All depot managers will be asked not to deliver the stock until tomorrow and possibly that the parcels are VIP 'Very Important Parcels'
Theory part - What I imagine has happened here is that @Illdoit2morrow went into the office with his tracking number and ID / Proof of address and spoke with an inexperienced customer advisor who walked into the holding area and gave him his parcel. It is fairly common practice in the UK to walk in with ID/proof of address and pick up your parcel.
No, Ben.
It has nothing to do with an inexperienced customer advisor. @Illdoit2morrow has already explained this is a service that is offered by DPD.
As has been explained several times, similar to UPS, DPD allow the recipient to make changes to their parcel whilst in transit. Including the option to collect from depot.
You can’t just walk in to a DPD depot and demand to collect a parcel; regardless of whether you have I.D. or not. Unless you’ve specifically requested the service to collect, it will remain in the appropriate tote to be delivered as consigned.
If it has come from Carphone Warehouse the arrival scan should still alert the warehouse manager to hold the delivery. Any company can request a courier to hold the delivery until a certain date.
Please post the numbers you gonna mark out on the lottery ticket..... pretty please...