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I DO BELIEVE this is fake news.
[doublepost=1537828615][/doublepost]
More evidence.

It’s clearly nor widespread and is not a hardware issue.

You clearly have no idea how complex cellular networks are. Different bands can behave differently on different carriers, using different hardware. Waaaay too many variables at play.

You surely can't be that dense to think that just because some people don't have a problem that other people whose phones are connecting to the tower on a different band with a different level of signal strength can't be experiencing issues.
 
My LTE (Project FI aka T-Mobile) on XS Max

dil4S6a1t82vgPmG2-AqSb0j71ANMlPIZGWwJSUtAD_fai8sv4_Qm2F_gEAu8t381yQAvvBQw4Ibuq9V18wKz5Mt_7bpn5L_RHwFwnWQ2BNG_midCdW7SfAINAYMRm-V-KU869Q8hOrPQ5IW6NHXYbosvc98ULtIJlVfqPQdzuPuknO2HGQ2Ze9Ky_d-usc_qrjU5GpBvwFFbI7jVvOxKKHFS_8P_vAz71zRRqU5qvnwH4tBkMS96vh9fLnaf8Wbf0Ku8RPeBquvNzb5qULRCgbxdetmpYYh0RK_osQEek0KBBBuEaFa8TyQmdAv2yOXA298bXSCPa-L9e_sbomUcvSaY-c2e1vPr_lgLyF1w1Dc1-fuKauYAniAxvljlVsIQgD5zDSF_i3purY4iopozEbKo5YKNtjikT76RrVJYQwOwDWAjO_BO41_PnTs7w2k3OyJfBcS_P_bSM3ORJSwVX-HXQUA1AwT3TarhHC7OvGjAxjXzAseXhhM450BTIUPjkzuhSeDtKwHVFQkyuh-O7k7UwszjYaGA3tXgbyLlcoDqtwwagDsf8TvuIrU16sz8aXuSyId1AQbqSa9AHnDLg6JumydtIu-xsoRrTAizVNtVRT_LeVZPIdGPw=w596-h1289-no
I hope that $5 to run that speed test on Fi was worth it. Haha. Kidding. But I tried Fi on my old Pixel and I just didn't like constantly trying to make sure I never use data.

Curious... Why do you use Fi if you are stuck to T-Mobile?
 
I DO BELIEVE this is fake news.
[doublepost=1537828615][/doublepost]
More evidence.

It’s clearly nor widespread and is not a hardware issue.
It is most definitely not fake news. I’m sitting here with my Xs and my wife’s 8 doing all sorts of speed tests and the 8 is way faster and more stable. The WiFi connection is rock solid and the LTE is as well. On the Xs it bounces all over the place and is not nearly as fast. Definitely an issue here. I’m not an engineer so I don’t know if it’s hardware or can indeed be fixed in an update, but nonetheless it is very disturbing.
 
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Without searching through thousands of threads, isn't wifi connectivity a standing issue every time a new ios version comes out? Seems to me I have seen this threads like this under older iOS threads.
 
I was hoping to get better reception in my house and at work when upgrading from an iPhone 6 to an XS Max on T-Mobile.

It's been pretty much identical.
 
My VZW XS Max is doing great. At work my 7 Plus struggled with a connection but my Max is blazing fast. Opposite effect for me.
 
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Apple's iPhone XS and iPhone XS Max launched last Friday, and shortly after, some customers who purchased one of the new devices started noticing an issue with LTE and Wi-Fi speeds and connectivity.

According to multiple threads on the MacRumors forums, iPhone XS and iPhone XS Max users are experiencing connectivity problems with Wi-Fi and LTE on the two new iPhones when compared to other, older Apple devices.

handsoniphonexsmax-800x450.jpg

Multiple users have said that there are noticeable differences in cellular reception between the iPhone XS models and the iPhone 8 and iPhone X, with a 15-page thread suggesting this is a widespread problem that quite a few people are noticing. As described by MacRumors reader onepoint:Users are noticing fewer bars and poorer signal on iPhone XS and XS Max compared to devices like the iPhone 8 and iPhone X, especially in areas where signal is weak. Many of the complaints come from Verizon users, suggesting the issue could potentially be carrier specific. Multiple AT&T users, for example, have said the signal is the same or better, while Verizon users are seeing signal issues.

Some iPhone XS owners have theorized that the issue is related to Qualcomm vs. Intel modems. The new iPhone XS and XS Max are using Intel modems, while older devices used a mix of Qualcomm and Intel modems. AT&T iPhone 8 and iPhone X models used Intel modems previously, while Verizon iPhones had Qualcomm modems. As explained by MacRumors reader radiologyman:Some AT&T and T-Mobile users are, however, complaining of connectivity problems too, while others have noticed better signal, leading to a confusing mix of user reports.

It's not clear if modem differences are causing the perceived connectivity issues that iPhone XS and XS Max owners are noticing or if there is a genuine bug with the new devices, but in the days following a new iPhone release, there are often carrier updates that can solve connectivity problems.

Given the confusing mix of information coming from users on the forums, the LTE connectivity problems may be related to software and could be fixed through the aforementioned carrier update or a software update from Apple, but we'll have to wait for more information to figure out exactly what's going on.

In addition to the LTE problems, there appears to be a separate issue with Wi-Fi. On the MacRumors forums, users began noticing slower Wi-Fi speeds on iPhone XS models compared to other Apple devices, which readers quickly deduced was a 2.4GHz vs. 5GHz Wi-Fi issue.

It appears that the iPhone XS and XS Max are preferring 2.4GHz networks over 5GHz networks when connecting to routers that use the same SSID for both the 2.4 and 5GHz bands. From MacRumors reader playtillyadrop:The majority of people experiencing slower speeds found that their iPhone XS models were indeed connected to the 2.4GHz network rather than the 5GHz network. In our own testing, we found that when comparing an iPhone XS Max and an iPhone X, the iPhone XS Max connected to the 2.4GHz network while the iPhone X connected to the 5GHz network.

With routers that do not have separate SSIDs for the two bands, it can be difficult to tell which you're connected to, leading to perceived slower connection speeds.

This is clearly a bug that needs to be addressed by Apple through an update to make the iPhone XS models prefer the faster 5GHz network to the 2.4GHz network, but in the meantime, providing separate SSIDs for the 2.4 and 5GHz bands can allow you to make sure your iPhone is connected to the 5GHz band at all times.

Some users have also had luck with resetting their network settings and/or forgetting their Wi-Fi network and reconnecting, but the iPhone XS models appear to default back to 2.4GHz often if not made to connect to the 5GHz network.

This connection issue appears to be at the root of most of the slow Wi-Fi complaints, but there have been a few other complaints of poor connection speeds when connected to a 5GHz network, so it's possible there's also something else going on.

We've contacted Apple to ask about both the Wi-Fi and LTE issues that customers are experiencing with the iPhone XS models and will let MacRumors readers know if we hear back.

Article Link: iPhone XS and XS Max Owners Complain of Wi-Fi and LTE Connectivity Issues


I have this problem. Wont even connect to my 5ghz wifi network for more than a minute at a time. Have to use the 2.4ghz wifi network. No problems ever with my 8 plus. Quite disappointed a phone as expensive as the XS Max would have such issues. Hopefully we can get a solution ASAP.
 
My Xs is definitely choosing 2.4GHz over 5Ghz and my wifi network at home and work is quite good.
 
I've had an issue with my X connecting to some known wireless networks (especially the one at work) since one of the final betas of iOS 12 was released. (I think it was the one before the gm, maybe the one before that). Still having the problem with 12.1 :oops:
Maybe it will get fixed since it is getting more attention.
 
I was hoping to get better reception in my house and at work when upgrading from an iPhone 6 to an XS Max on T-Mobile.

It's been pretty much identical.
Depends on T-Mobile and their network upgrades with 600MHz and if they've been done in your area. You should see an improvement as they expand their network and upgrade their towers that will offer faster speeds and better overall connectivity.
 
Depends on T-Mobile and their network upgrades with 600MHz and if they've been done in your area. You should see an improvement as they expand their network and upgrade their towers that will offer faster speeds and better overall connectivity.

My iPhone 6 didn’t even have Band 12 though and now I do and there’s no difference that I can tell. Hopefully 600mhz is more than just talk.
 
No issues with my iPhone Max. I like how some are trying so desperately to make this seem like it's every single phone. Clearly it's not! By the way that cellular test of the left was done with 1 bar of signal.. 1 bar... The Wifi was one minus 1 bar of signal. Uh huh! The sky is falling the sky if falling!
 

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Dear Apple,
thank you that the phone I paid $1600 for is having a hard time using WiFi and keeping my calls, which some of them people can barely hear me. Thank you for quality product, I'm glad that the profit margin you made of me is doing better than my phone.....







Apple's iPhone XS and iPhone XS Max launched last Friday, and shortly after, some customers who purchased one of the new devices started noticing an issue with LTE and Wi-Fi speeds and connectivity.

According to multiple threads on the MacRumors forums, iPhone XS and iPhone XS Max users are experiencing connectivity problems with Wi-Fi and LTE on the two new iPhones when compared to other, older Apple devices.

handsoniphonexsmax-800x450.jpg

Multiple users have said that there are noticeable differences in cellular reception between the iPhone XS models and the iPhone 8 and iPhone X, with a 15-page thread suggesting this is a widespread problem that quite a few people are noticing. As described by MacRumors reader onepoint:Users are noticing fewer bars and poorer signal on iPhone XS and XS Max compared to devices like the iPhone 8 and iPhone X, especially in areas where signal is weak. Many of the complaints come from Verizon users, suggesting the issue could potentially be carrier specific. Multiple AT&T users, for example, have said the signal is the same or better, while Verizon users are seeing signal issues.

Some iPhone XS owners have theorized that the issue is related to Qualcomm vs. Intel modems. The new iPhone XS and XS Max are using Intel modems, while older devices used a mix of Qualcomm and Intel modems. AT&T iPhone 8 and iPhone X models used Intel modems previously, while Verizon iPhones had Qualcomm modems. As explained by MacRumors reader radiologyman:Some AT&T and T-Mobile users are, however, complaining of connectivity problems too, while others have noticed better signal, leading to a confusing mix of user reports.

It's not clear if modem differences are causing the perceived connectivity issues that iPhone XS and XS Max owners are noticing or if there is a genuine bug with the new devices, but in the days following a new iPhone release, there are often carrier updates that can solve connectivity problems.

Given the confusing mix of information coming from users on the forums, the LTE connectivity problems may be related to software and could be fixed through the aforementioned carrier update or a software update from Apple, but we'll have to wait for more information to figure out exactly what's going on.

In addition to the LTE problems, there appears to be a separate issue with Wi-Fi. On the MacRumors forums, users began noticing slower Wi-Fi speeds on iPhone XS models compared to other Apple devices, which readers quickly deduced was a 2.4GHz vs. 5GHz Wi-Fi issue.

It appears that the iPhone XS and XS Max are preferring 2.4GHz networks over 5GHz networks when connecting to routers that use the same SSID for both the 2.4 and 5GHz bands. From MacRumors reader playtillyadrop:The majority of people experiencing slower speeds found that their iPhone XS models were indeed connected to the 2.4GHz network rather than the 5GHz network. In our own testing, we found that when comparing an iPhone XS Max and an iPhone X, the iPhone XS Max connected to the 2.4GHz network while the iPhone X connected to the 5GHz network.

With routers that do not have separate SSIDs for the two bands, it can be difficult to tell which you're connected to, leading to perceived slower connection speeds.

This is clearly a bug that needs to be addressed by Apple through an update to make the iPhone XS models prefer the faster 5GHz network to the 2.4GHz network, but in the meantime, providing separate SSIDs for the 2.4 and 5GHz bands can allow you to make sure your iPhone is connected to the 5GHz band at all times.

Some users have also had luck with resetting their network settings and/or forgetting their Wi-Fi network and reconnecting, but the iPhone XS models appear to default back to 2.4GHz often if not made to connect to the 5GHz network.

This connection issue appears to be at the root of most of the slow Wi-Fi complaints, but there have been a few other complaints of poor connection speeds when connected to a 5GHz network, so it's possible there's also something else going on.

We've contacted Apple to ask about both the Wi-Fi and LTE issues that customers are experiencing with the iPhone XS models and will let MacRumors readers know if we hear back.

Article Link: iPhone XS and XS Max Owners Complain of Wi-Fi and LTE Connectivity Issues
 
It's disturbing to read and hear this. If Apple used Qualcomm modems and not resorted to installing additional antennas this likely wouldn't happen. On the plus side, Apple is very aware of the dismal performance with Intel modems. Will they ever acknowledge the issue? Probably not, they will just roll out an update in iOS 13 that will hopefully reduce or resolve the issue.
 
No issues with my iPhone Max. I like how some are trying so desperately to make this seem like it's every single phone. Clearly it's not! By the way that cellular test of the left was done with 1 bar of signal.. 1 bar... The Wifi was one minus 1 bar of signal. Uh huh! The sky is falling the sky if falling!
If you’re going to upload the test results and claim 1 bar, why not include the status bar in your screenshots?
 
Early adopters complain of bugs in newly released products? Color me shocked.
while there will always be some issues with new products, without a question, what internal beta tests happen at today's apple?
 
If you’re going to upload the test results and claim 1 bar, why not include the status bar in your screenshots?
Unfortunately, there's no real way of proving legitimacy unless the poster posts a screen video. And like with the Qualcomm and Intel modem issues in earlier models, some people won't notice any issues because they're not looking for them or they tend to use their phone in an area with optimal converge and low channel congestion.
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Apple will release an iOS update to gimp the Qualcomm iPhones to make them equal to the new Intel ones.
I believe they already did a while ago?
 
Apple will release an iOS update to gimp the Qualcomm iPhones to make them equal to the new Intel ones.
SMH... So sad that statements like that can even be made. What’s that say about all of us who continue to support Apple by running out and buying all their latest gadgets?
 
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Frustrating times for those experience this issue. This won’t be something apple will sit back and watch. They will rectify this if in fact it’s as wide spread as some are seeming to make it.
 
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