I'm not getting another iPod
Not getting an iPod or anything from apple again until apple clears up their act.
this is what i said to the people at
http://www.tellonapple.org/, they are mostly previous apple retailers who are sick and tired of being stifled and stiffed by apple.
"I found your website through a link from
http://www.hardocp.com, and i can't agree with you more on the fact that Apple is doing inmoral and unethical business conducts. I have an interesting story to share with you, which I also shared with Perry Longinotti, a journalist for
http://www.theinquirer.net who recently wrote an article on apple product quality. He agreed with me on my findings and said he has plenty more "evidence" and people to support my claims if he decides to do an article on my topic.
My particular experience is this, I purchased an iPod 2nd generation 10 gigabyte about a year back. And recently, it has, in the midst of operating, stopped to communicate with the computer, Mac or PC. I've tried all methods of diagnosis, forcing it to firewire mode, nothing works. So, i went in search of Apple repairs, only to find out that to repair an iPod, disregarding what the problem is, would cost 350+ dollars Canadian, and you can see this straight from their website under support section for iPod. That is 50 dollars shy of the new 15 GB iPods!! How inefficient does a company have to be if the repair charges are as high as the retail price of an object ? And good luck replacing those internal batteries, because if you opt to have Apple replace them, it's 100 dollars US, plus shipping. Other websites are selling these batteries new for less than half the price, provided you know how to connect two sockets. I won't accept that Apple stiffs customers like this, because they monopolize in the iPod business and Mac OS X operating computers, they can charge you an arm and a leg to have your machine fixed, what else can you do ? I know corporations are inmoral, unethical externalizing machines built to milk everyone of their money and not be responsible for any of their actions since the corporate citizen is entitled to much more than what real citizens are entitled to under law. But if you purchased a Ford vehicle, and everytime you had to get an oil change, new filters, engine repairs, new tires or replace the windshield, you need to go back to Ford, and that they charge as much as a new vehicle would cost, or tells you to get an entirely new car, they Will not sell another vehicle. And imagine that everytime there was a firmware upgrade to your vehicle, you had to pay 129 dollars US for it. That is just outrageous. Just to put this in perspective, Apple is trying everything it can to become a monopoly and even before they captured 5 percent of the market, they are starting to bully people around. They recently patented the iPod "interface", so that no one can design something in anyway similar. What's next ? Patent the keyboard system ? How about the numeric phone dial pad on every phone ? How far does a corporation like Apple have to go to make a profit, and how much profit ? Isn't that private jet Steve Jobs owns which is worth millions if not billions enough ?!
TellOnApple, I like to see Apple learn from its mistakes and ressurect itself from the prickly cactus image of itself into a shiny apple again."
and they replied:
"
wow!
Really nicely put. I remember when the iPod was announced, I looked at the battery situation on it from the eyes of an experienced Apple Laptop user. They say 10 hours, we know that generally means 5 hours. After use that means 2 hours or less. I called Apple to get pricing on replacing the batteries and they quoted me $270. I simply could not believe paying $500 for a unit and then getting charged $270 for a battery. Completely ridiculous. Monopolistic is being kind. They can overprice products so they are not worth fixing, they can sell you extended contracts they consistently fail to properly enter or not enter at all.
I don't know what I can do to help you, but am always willing to try. After all the years I have spent on hold helping customers of MACadam/Apple Computer, I'm not going to stop now.
Thanks again for your note
Tom Santos "