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Lacero said:
Yes. It might be the exact same material as the older iPods, but Apple is selling millions more nanos and new iPods now. This only exacerbates the problem ten fold. Running a paper towel over a screen should not scratch it. To have it scratch this easily, is simply ridiculous. I hope Apple wises up and makes the necessary improvements. Go back to the mini form factor and materials. There were very few issues of scratches with the minis.

Ummm ... no.

Apple has sold almost 20 million iPods and only about 3.2 million Nanos
 
i like Apple and the iPod. I just got my 5G iPod yesterday and its awesome. It came with a very cool pouch for protection against the elements (not drops/abuse/using it as a hockey puck). This means Apple recognizes the problem, and is offering a temporary solution. Its probably safe to say the next iPods will be made out of a different material that is a lot more durable and scratch resistant.

Although it obvious that owning an iPod = owning a case for it, It should have to be that way. There are hundreds of other products that are alot more durable/scratch resistant. The iPod shouldnt need a case.

But one awesome thing about the incluided pouch is that you can still scroll and click through it without taking it out. that is, if you know its relative location. and when you're in the dark, you can see the screen thought the pouch. The only time i take it out is for video/pictures or to flip it around for charging/syncing.

Like i said i have the 5G iPod. If anyone has any questions or wonders about it, you're welcome to ask.
 
922 said:
If rubbing a nano with a paper towel renders the screen unreadable, then something is wrong. But I have a sneaking suspicion that they exaggerated a bit.
Orphanage grade paper towels... aka 400 grit. :p
 
plastikimo said:
Like i said i have the G5 iPod. If anyone has any questions or wonders about it, you're welcome to ask.

your iPod has a G5 :eek:

if they can fit a G5 in an iPod, that can only mean...
G5 POWERBOOKS NEXT TUESDAY!!!! :D

haha, sorry, i couldn't resist :p
 
From the article: They are asking for a share of nano profits.

To me, this indicates an a suit that is based on greed (plaintiff and lawyers) by trying to exploit a problem with the Nano.

Apple is already replacing Nano's that are scratched.

Sure makes one wonder about their fellow man/woman.

Sushi
 
I've been to the ipod store...

First, I own a 3g and a 4g product. Both of them scratch more than I would like, and more than my cell phone (which I abuse more than my ipods). The new nano's feel different. Feel softer. And they appear different, and it may be just because there is no colorant in the plastic as opposed to my 3g and 4g ipod.

The Nano has two problems. A scratch of the same length and depth as on a larger ipod is MUCH more noticeable on the Nano because the scartch is relatively much larger and noticeable than on a larger Ipod. The second problems is that it feels like there is less hardener in the newer ipods. They feel softer, less brittle, and more likely to scratch. But I am not a materials expert, and I suspect that in the course of the lawsuit we will find out if there has been a change in the composition or manufacture of the plastics.

Lastly. I bought my 3g from fry's as a floor model. To this day it appears less abused than the floor model Nano's at my neighborhood Apple stores. The Nano's are NOT holding up well.
 
SiliconAddict said:
Since I've yet to even see a nano let alone use one at length I'll stay neutral in this. However..I'm dubious of the claim that

"“scratch excessively during normal usage, rendering the screen on the Nanos [sic] unreadable"

Of course with the size of the screen only a couple scratches would be needed to cover up a few lines.... :confused:

Hmmm..

There's a difference between "normal usage" and "intended usage". It's perfectly normal for people to jam high-tech devices into purses, handbags, or backpacks. But that isn't necessarily recommended by manufacturers. How often have you seen somebody's krunked-up looking cell phone? Sure they used it "normally" and maybe even dropped it once or twice (also against manufacturer recommendations, but inevitable), but that doesn't mean they should be running around filing lawsuits.

If the screens scratch when coming into contact with the proverbial "soft, lint-free cloth", so be it, apple should make it right. But, given that they are made of the same material, I doubt this to be the case. The only possible explaination I can see is that these easily scratchable screens are made of the same defective material as the cracking screens and should fall under the same replacement policy. I haven't looked at said policy, but usually these things go by serial numbers, not necessarily by cracked screens. The scratchy clan should already be provided for.
 
Come on...

Wouldn't you agree that since the nano is smaller than the 4G iPod, it is more likely to put it in your pocket along with change, dust and other stuff, thus scratching the screen?

I've had my black nano for about a month now, and it hasn't got a single scratch, and all I use are the iPod socks I bought for my 4G iPod...

These complaining, blood sucking leeches make me sad... :(
 
Kobushi said:
Buy better paper towels. If anyone bothered to read a manual once in a while, they'd know to use a "soft, lint-free cloth" on just about everything (tv screens, cd's, dvd's, computer monitors, etc)

Yes and I wonder if they are going to start suing because their glasses and sunglasses got scratched.

Would you wipe glasses with a rough paper towel? I wouldn't and guess what... my nano and iPod isn't scratched either.

The nano may scratch easily but it's just asking for a bit more care. It's not defective! From day one, I woudn't have even considered wiping it with a paper towel or keeping it in a pocket with anything else.
 
bit density said:
Lastly. I bought my 3g from fry's as a floor model. To this day it appears less abused than the floor model Nano's at my neighborhood Apple stores. The Nano's are NOT holding up well.
One problem with display models is that folks who have heard about the Nano's weakness now go to a place where they are on display and purposely test to see if they can scratch the Nano. So display models get beat up more. I've seen folks doing this already. They want to see it the Nano will scratch so they really try to scratch it. Didn't see this type of attempt with other iPods.

Sushi
 
at first I said, I dont really care about scratches on my nano.

Now that the thing looks like it has been used for a year, I will agree with others and say that it does scratch very easily. To easily in fact. I have done nothing but carry it in my pocket like Steve did on the keynote.

If you don't have a nano, let me reassure you scratches are a problem, and if it takes a lawsuit for Apple to sit up and notice, then I say good.
 
bit density said:
...The second problems is that it feels like there is less hardener in the newer ipods. They feel softer, less brittle, and more likely to scratch...

well, i could be wrong on this, but from what i know, something that is softer should be less prone to scratching then something that is hard because what doesn't bend will break (go try and scratch your pillow to see what i mean), so in theory, if the nano is softer, it should have a little more give before scratching the previous iPods

of course, i really have no idea what i'm talking about, so... :p
 
This is ridiculous. I've had my nano for 3 weeks and it has been used every day and it is still flawless. It all comes down to taking care of your purchase. I wouldn't be surprised if this hysteria was started by Creative or other companies who make mp3 players. If you can't beat them, turn a small problem into an uproar.

Fishes,
narco.
 
Board users

"Originally Posted by gorbster
Apple's consumer-base is definitely moving outside the 'intelligent customer' bubble. "



"I suppose this is what happens when you start bringing more Windoze users into the fold. "

"And I'd LOVE to see how any lawyer's going to prove that because a plastic screen can get scratched when it comes in contact with sharp devices, it
somehow means the product is "defective" Idiots!"

-------------------

I have been reading these threads for a while now while trying to decide what new mac to get, and I am left wondering "have you all lost your minds"????

I have a 60gig ipod. Bought it two years ago. The screen scratches way too easily and it sucks that does. Apple should have fixed this problem. Laptop screen pixels die. OS updates killed the firewire on my last computer....

...basically, Apple hardware sucks (I have had nothing but problems with it over the past few years) and is inexpensive and if it wasn't for the OS and a bunch of talented interface designers, there is no way that I would have anything to do with Apple products. The company needs to spend a little more time on quality assurance and hopefully this lawsuit will remind them of that.
 
Koodauw said:
at first I said, I dont really care about scratches on my nano.

Now that the thing looks like it has been used for a year, I will agree with others and say that it does scratch very easily. To easily in fact. I have done nothing but carry it in my pocket like Steve did on the keynote.

If you don't have a nano, let me reassure you scratches are a problem, and if it takes a lawsuit for Apple to sit up and notice, then I say good.
I read all the initial reports of scratching and so I vowed not to take my nano out of the Apple shipped plastic wrap until I got a protective screen cover... luckily my screen really does have no scratches; however, I've only had this nano since last Friday, October the 14th and the little center button (in the middle of the click/scroll wheel) already has scratches! My nano is always placed in 1) the Apple nano armband, or 2) in an iKlear mini chamois inside of a case... Somehow it still managed to get scratched. :(
 
narco said:
I wouldn't be surprised if this hysteria was started by Creative or other companies who make mp3 players. If you can't beat them, turn a small problem into an uproar.
Could very well be an orchestrated behind-the-scenes move by Apple's competitors. Spread FUD.
 
Well if Apple would ship the Nano Tubes at the same time they came out with the Nano this problem wouldn't be as huge. Looks like they are stockpiling accessories for the Christmas season. Whether or not you guys agree with Apple, they will probably lose and settle on something.

jon
 
rosalindavenue said:
Uh, according to the linked article the case was filed in U.S. District Court in the Northern District of California; so its already in Federal Court.

With respect to the merits, the case seems on first glance to be both stupid and greedy; seeking punitive damages and "a share of nano profits."

/defense lawyer
Ooops, keep misreading the courts.

Should be a nice uphill battle for the lawyers filing this.

Should also be interesting to see how this all shakes out, since it'll be how Apple is dealing with these cases in the future.

Definitely not as easy a case to win as the iPod battery lawsuit.
 
Sucks that the screen scratches...but really. The Plaintiff is obviously not suffering health problems...he/she just doesn't want to go to work.
 
sushi said:
From the article: They are asking for a share of nano profits.

To me, this indicates an a suit that is based on greed (plaintiff and lawyers) by trying to exploit a problem with the Nano.

Apple is already replacing Nano's that are scratched.

Sushi

This is without a doubt an attempt to exploit the problem with the Nano iPod. To demand their money back AND a share of the profits from the sales of the Nano iPod is outrageous.

However, the problem of the screen easily scratched does exist. There were posts on Macrumors and threads on the Apple website about it. It's great that Apple is replacing Nano iPods that are scratched, but this doesn't solve the problem. There are still going to get scratched easily.
 
narco said:
This is ridiculous. I've had my nano for 3 weeks and it has been used every day and it is still flawless. It all comes down to taking care of your purchase. I wouldn't be surprised if this hysteria was started by Creative or other companies who make mp3 players. If you can't beat them, turn a small problem into an uproar.

Fishes,
narco.

to that i have little doubt. about a year ago, i was talking some of my freinds into getting iPods, and one of them asked her parents about getting one for christmas and her dad almost said no because he had heard something about their batterys going bad and things of the sort. that just shows you what one well placed rumor will do to a popular product, and i'm quite sure creative knows this too, to think they wouldn't exploit something like this would be quite foolish

that said, all my freinds have iPods now, and none have battery, or scratching problems ;)
 
first of all...its not the screen that's getting scratched

If any of you care to look (and I have both the 60GB 5gen and the nano), the face of the housing covers the LCD display. The housing is more than likely made of polycarbonate (Lexan is a trade name for polycarbonate).

You can check this for yourself. Hold it up to a strong light and look at it sideways parallel to the screen. It's clear from the surface for about 20 thousandths of an inch.

Yeah, mine are getting little scratches, and I don't normally use a case, and I live in the desert, and I work in a machine shop. So, I'll probably get used to polishing with a high quality plastic polish and a soft cloth.

Case dismissed.
 
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