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i love my ipod
i love apple products

but i hope they loose this lawsuit

i mean the surface of those ipods REALLY sucks big time
i think they produce it like this so you HAVE to buy a case

the mini was so great
great size
great material
and best seller

why discontinue
now you have one thats slightly too big
and one thats slightly too small
and both have a buttersurface
 
I'm just glad I talked to numerous people about this Nano problem before any of them ever bought one. They won't ever now.
 
Spievy said:
Does this mean we can sue our car manufactures for broken or scratched windshields?
Actually... defective windshields are terribly dangerous.

The 2002 and I believe some of the 2003 MINI coopers/ cooper Ss had a major recall on their windshields as many of them cracked all the way from top to bottom just from normal day-to-day driving.
 
avus said:
The poster didn't just "call up" someone. It was specifically mentioned as "someone very high up at Apple" so that she should have identified herself and the position at Apple. Read a post more carefully next time.

I still don't understand. He forgot the woman's name, what's the big deal? You sound like another apple apologist to me.
 
My Black Nano had a scratch on the screen after putting it once in the pocket with a pack of cigars. Since then its in the box waiting for a cover to arrive. I call that scratching easily! Now taking everyones experiences together it does seem obvious that there are some which scratch easily and others which don't scratch so easily. Sounds to me like a batch problem , maybe a problem with different suppliers, a problem with casting or a problem with finishing. Nothing mysterious; hopefully they have identified the problem (as they have with the screen cracks which point either to a material defect or a mounting problem) and are shipping better product now, it seems like shipping times for Nanos are stll very high, maybe thats one of the reasons.
 
It's utterly amazing that this strikes that many people so strongly that there is such emotion in this thread.

I must say, having owned the following iPods:

1G 5GB x 2
3G 15GB
4G 20 GB
2G mini 4GB

I have found that ALL of them have been highly prone to scratches. I think the 3G was the absolute worst offender, but to be honest with you, if I hadn't put an iSkin on the 4G, I think that would have been just as bad.

I think the iPod gets some of its value from the cosmetic beauty, and it isn't fair that consumers who pay a high price for a premium product can't put that product through normal use without excessive wear and tear.

I have personally found that the mini is made EXCELLENTLY. I haven't got a scratch on it in six months of using it, and while I keep it in an iPod sock, I am still pretty impressed with the build quality.

I don't know if these users filing this suit have a fair claim or not, but I can tell you that the iPod line in general has been too scratch-prone and I just don't think that's fair.

For those of you who are on the other side of this debate, please don't get angry - it's just my opinion based on my experiences. I try very hard to keep my stuff in good shape, which is why after almost six months my PowerBook G4 doesn't have a scratch on it, my iPod is almost mint, and had my cell phone been better constructed, (it has this thing where the hinge scratches itself), it would be mint too.

I think it's very possible to keep most of your electronics in good shape with little effort, but in this case, it's a lot harder. And that should be fixed.
 
StarbucksSam said:
It's utterly amazing that this strikes that many people so strongly that there is such emotion in this thread.

I must say, having owned the following iPods:

1G 5GB x 2
3G 15GB
4G 20 GB
2G mini 4GB

I have found that ALL of them have been highly prone to scratches. I think the 3G was the absolute worst offender, but to be honest with you, if I hadn't put an iSkin on the 4G, I think that would have been just as bad.

I think the iPod gets some of its value from the cosmetic beauty, and it isn't fair that consumers who pay a high price for a premium product can't put that product through normal use without excessive wear and tear.

I have personally found that the mini is made EXCELLENTLY. I haven't got a scratch on it in six months of using it, and while I keep it in an iPod sock, I am still pretty impressed with the build quality.

I don't know if these users filing this suit have a fair claim or not, but I can tell you that the iPod line in general has been too scratch-prone and I just don't think that's fair.

For those of you who are on the other side of this debate, please don't get angry - it's just my opinion based on my experiences. I try very hard to keep my stuff in good shape, which is why after almost six months my PowerBook G4 doesn't have a scratch on it, my iPod is almost mint, and had my cell phone been better constructed, (it has this thing where the hinge scratches itself), it would be mint too.

I think it's very possible to keep most of your electronics in good shape with little effort, but in this case, it's a lot harder. And that should be fixed.

A good probability beyond 10% of all Nanos to scratch easily is enough for a class action to settle or win. 10% is exactly one order of magnitude beyond marginal (1%, as apple quoted), and in the same order of magnitude of the non-scratching ones (if there were any).
 
Whose side are you guys going to be on when Apple files suit and sues Macrumors?

Crazy huh...

Apple sues more people than people sue apple, over more frivalous items.

That small I believe asian company that was called Applecorp, that produced beatles albums or something (pardon me for not remembering all the details) anyway they had a similar logo to the apple logo, and they had it first! They also weren't in direct compitition with apple. From what I understand over the years they just keep on suing each other.

List:

Apple sues Think Secret
Apple sues three over 'Tiger' Leak (BitTorrent Server Owners)

Apple Computer filed suit yesterday against as many as 25 individuals it accuses of disclosing its trade secrets on the Internet.

"EFF unseals documents showing Apple sues first, investigates never"
ripped from the headlines.

Apple sues student for releasing ipod info

Apple sues powerpage

Apple sues Richard Stallman for use of the word "Emacs"

Apple sues Sotec

Apple sues Developers

Apple sues Intrepid Young Reporter

"Apple sues McDonalds" (haha Joke about Apple suing) (google it)

Apple sues John Doe

Apple sues imac clone

Apple Sued Steve Jobs, before he resigned 20 years ago

Apple sues Sorenson for Flashing

Apple sues FreeType

Apple sues former Contractor

Why apple sues:
http://www.ratcliffeblog.com/archives/2004/12/why_apple_sues.html


Sorry that was only the first ten pages of 3,260,000 articles

Most are repeats, but there are several more (apple vs Microsoft)

So once again, whose side are you going to be on when Apple vs Macrumors hits?
 
It's the users, stupid. This seems like just some lawyer's wetdream in the sue sue sue happy US of A. The lawyers are the ones hoping to make out with their fees being paid by winning the settlement, and what is lost, again, is the big business will, as they love to pick on the underdogs not the darlings, see this as another "screw up by Apple" when in fact the Dull DJ didn't hold up so well, my original RIO s***ed a** after a year of jogging (and died), but Apple is held to some godlike standard. I own a 2G iPod, it has some scratches but you know what? I DEAL WITH IT! They're minor, I've put that thing through hell, it's slid across my desk, I've dropped it, it's slid across my seat of my car while hooked to the stereo. It's not built to be impervious to life, clearly anyone hoping this frivolous suit goes through maybe should sue their parents for being born with the ability to get a cut or boo boo from a knife, or hell, sue God if they believe in them for making them so imperfect. The lawyers and people who think this is valid, who want some impossible level of perfection, who clearly aren't realizing other products have the same issues, are a disgrace to the human race. Get a friggin' life!!!

PS My girlfriend owns a nano, works out with it, gee golly it has a little bit of scuffing on it from being dragged to the Y, used in her car, used while jogging in a little sleeve, it doesn't look the same as the day she got it but looks pretty good. And has she complained? NO! She loves her iPod nano, but then again she's got a brain, a clue, and a soul, clearly unlike the people involved in this suit and quite possibly some of the posters in this thread.
 
My iPod white nano is not scratched at all after.

1. Keeping it in a sock
2. Putting it in a pocket
3. Having it since the start of October
4. Dropping it twice
5. Testing a corner with my fingernail
6. Scratching the label on the back off

I was expecting it to scratch horribly but no, not a chance.
 
they got to be joking or on the M$ payroll. This case will definitely be thrown out or I'm going to start some class action lawsuits for my watch, tv, car, heck everything.


Stupid lawyers sueing for everything.
 
plinkoman said:
this is ridiculus, the nano screen is made out of the same material every other iPod ever has been made out of, this is just a bunch of greedy bastards taking advantage of the false claims of how easy it scratches.

The claims are not false.

I actually ordered a protector the first day I got my new nano but the thing is still delayed in shipping. The little thing is so beautiful that keeping it shrinkwrapped for the week I have had it was not an alternative, so I have been using it. Apparently, this was a big mistake.

Even though I have carried it around like it was a egg (raw, not hardboiled), careful not to stick it in my pocket or to even touch the screen, it is BADLY scratched with hundreds of tiny scratches that could not be prevented in normal use. Hell, I didn't use it normally at all --- I treated it with far more care than "normal" --- and yet there are a lot of these tiny scratches. A LOT.

Apple is just plain wrong on this...and saying there haven't been "complaints" is so damn laughable it isn't funny: Maybe they should read the Web, the news articles and the legal briefs? Heads in the sand or disingenuous denial, I don't care; they are just plain wrong.

BTW, my wife has a Mini that I have used since Feb---not a single scratch on it and it has been tossed into my pocket with change, keys, etc. Perfect condition. I have never owned a different iPod, so don't give a flying blankety-blank about the big white ones or whether they get as easily scatched. I own a nano and I know what I have seen. My nano is badly scratched with DELICATE treatment. That's messed up.

I called the Invisible Shield company to scream at them yesterday about their shipment policy since I am still waiting for the protector after a week, but that is neither here nor there. It isn't their fault the nano uses too delicate case materials. Most of my scratches happened in just 3 days of delicate use---this isn't some collector's item that you are supposed to leave in the box. It is meant to be used.

That said, I am also laughing at the uselessness of this class action suit. It will be a total waste. At best, I would get a crappy $25 off coupon on Apple goods or something that doesn't get close to the cosmetic damage my little $250 nano has suffered so fast and so easily. (Like the unused coupon Apple sent me after my iBook charger went up in flames after the warranty period due to inherent defects. Yeah, that goes real far when buying a new $2000 mac.) Apple should just fix the problem and get it over with. It is a real problem boys and girls---if Apple had done product testing with folks other than Stevie they would have known it from Day 1. It doesn't take much to see the results. The class action suit should be dropped; it will only benefit the lawyers---not a single nano user will see those scratches be fixed as a result. But it doesn't mean Apple shouldn't act responsibly.



Blame the victim. Yeah, I know the psychology. If it makes you feel better. Whatever.

ATG said:
My iPod white nano is not scratched at all after.

1. Keeping it in a sock
2. Putting it in a pocket
3. Having it since the start of October
4. Dropping it twice
5. Testing a corner with my fingernail
6. Scratching the label on the back off

I was expecting it to scratch horribly but no, not a chance.

Then you are simply blind. It takes very little to marr the surface of these babies. Of course, I have the black one which more people have complained about. The white ones apparently hide the tiny scratches much better (but they are there).

And why the hell are you dropping it?
 
Jon the Heretic said:
The claims are not false.

I actually ordered a protector the first day I got my new nano but the thing is still delayed in shipping. The little thing is so beautiful that keeping it shrinkwrapped for the week I have had it was not an alternative, so I have been using it. Apparently, this was a big mistake.

Even though I have carried it around like it was a egg (raw, not hardboiled), careful not to stick it in my pocket or to even touch the screen, it is BADLY scratched with hundreds of tiny scratches that could not be prevented in normal use. Hell, I didn't use it normally at all --- I treated it with far more care than "normal" --- and yet there are a lot of these tiny scratches. A LOT.

Apple is just plain wrong on this...and saying there haven't been "complaints" is so damn laughable it isn't funny: Maybe they should read the Web, the news articles and the legal briefs? Heads in the sand or disingenuous denial, I don't care; they are just plain wrong.

BTW, my wife has a Mini that I have used since Feb---not a single scratch on it and it has been tossed into my pocket with change, keys, etc. Perfect condition. I have never owned a different iPod, so don't give a flying blankety-blank about the big white ones or whether they get as easily scatched. I own a nano and I know what I have seen. My nano is badly scratched with DELICATE treatment. That's messed up.

I called the Invisible Shield company to scream at them yesterday about their shipment policy since I am still waiting for the protector after a week, but that is neither here nor there. It isn't their fault the nano uses too delicate case materials. Most of my scratches happened in just 3 days of delicate use---this isn't some collector's item that you are supposed to leave in the box. It is meant to be used.

That said, I am also laughing at the uselessness of this class action suit. It will be a total waste. At best, I would get a crappy $25 off coupon on Apple goods or something that doesn't get close to the cosmetic damage my little $250 nano has suffered so fast and so easily. (Like the unused coupon Apple sent me after my iBook charger went up in flames after the warranty period due to inherent defects. Yeah, that goes real far when buying a new $2000 mac.) Apple should just fix the problem and get it over with. It is a real problem boys and girls---if Apple had done product testing with folks other than Stevie they would have known it from Day 1. It doesn't take much to see the results. The class action suit should be dropped; it will only benefit the lawyers---not a single nano user will see those scratches be fixed as a result. But it doesn't mean Apple shouldn't act responsibly.



Blame the victim. Yeah, I know the psychology. If it makes you feel better. Whatever.


You see people a real person who has had this issue he treated it nice and it still got scratched terribly, maybe when you move it the dust in the air causes scratches (im actually not joking) you shouldnt even NEED a case for these and its not that hard to make a durable shell.
 
Don't know how hard it would be but they should use some quartz covers or something. I'll be damned if my Seiko watch ever gets a scratch...ever.

jon
 
It just occured to me. If so many nanos are being scratched to the point of being un-readable then I have one question.

WHERE ARE THE PICTURES?

I've seen pics of cracked screens, but none of the scratched un-readable screens. Just news stories about it....

Seems like some one's making a big stink about nothing.
 
EricNau said:
Apple already admitted that .10% of the nanos had a problem (peoples screens were cracking). I am guessing that batch is larger than expected, and the people complaining about scratches just haven't been rough enough to crack the screen...yet.

They admitted to some defective screens that CRACK easily.

In terms of this strictly COSMETIC issue, Apple has acted like they never heard of it. They are admitting nothing. My problems are strictly cosmetic, not functional (well in a single week of using, and carrying it around in a lint-free cloth and treating it like an egg, I wouldn't expect even a defect screen to crack! My screen could easily be defective and I wouldn't know it until I started to use it like a normal person would.)

But having a black nano, even such soft cloths (not paper products! who does that?) that don't scratch my plastic lense glasses -- and even just brushing against my skin! -- have caused hundreds of micro scratches with no effort at all. It took a couple of days at most to see the collective effect of this "more careful than normal use". Wrapping it in plastic or not using it is the only thing that could have prevented this.

Yeah the lawsuit is dumb --- and so is Apple for pretending this isn't a problem for such a premium product.

dornoforpyros said:
It just occured to me. If so many nanos are being scratched to the point of being un-readable then I have one question.

WHERE ARE THE PICTURES?

I've seen pics of cracked screens, but none of the scratched un-readable screens. Just news stories about it....

Seems like some one's making a big stink about nothing.


Mine is readable. It is a cosmetic defect only.
 
Where is your car?

mac_hine82 said:
People who are crying about scratches make me SICK!

Please post the location of your car(s). Post the address on google or Mapquest. I want to pay some kids to come over and key your car's finish. It is just some scratches, but the pleasure it will cause me will be Priceless.
 
Jon the Heretic said:
TYeah the lawsuit is dumb --- and so is Apple for pretending this isn't a problem for such a premium product.
Thank you. That is exactly how I feel.
 
Jon the Heretic said:
Please post the location of your car(s). Post the address on google or Mapquest. I want to pay some kids to come over and key your car's finish. It is just some scratches, but the pleasure it will cause me will be Priceless.

Why would you say something like that? And why wouldn't you do it your self? Scared?
 
AP_piano295 said:
YOU SHOULDNT HAVE TO PUT IT IN A CASE need I compare to non apple murchandise?

No, you shouldn't have to put it in a case but it makes sense if you want to keep it scratch free.

Just about NOTHING stays in immaculate condition without some kind of protection. My friend has a Nokia 8800 phone that looked "rough" after a few weeks and that cost over 1000 dollars new. Laptops need protection if you're moving them around and you don't want them scratched.

Like I said, mine haven't been really easy to scratch so my experience hasn't been bad with the nano.

If it's true that the nano becomes "unusable" due to scratching then yes, it's a defect. I just can't help but feel that <b>some </b>of this complaining is because people have purchased a "sexy" item that suddenly looks less sexy because it's scratched. Maybe Apple should make something chunky and rugged to appease all people.

Jon the Heretic said:
Then you are simply blind.

Nice.
 
Stop whining...a scratch's a scratch

mac_hine82 said:
How can you compare a car to a 200 dollar MP3 player. Besides I drive an old beater F150 so send the kids on over. They better come heavy or not at all then I'm coming for you.

Sounds like that $250 mp3 player (4 gig, dude) might be worth more than your car. (It is definitely worth more than MY car and it still has fewer scratches than my nano).
 
Result: no more black ipods

It appears that most of the problems are with the black nanos and probably the black 5g's, since the contrast of the black against the scratches in the clear polycarbonate seems to be responsible for the phenomenon. Since I was savvy enough to recognize this early, and purchased my nano in white, and my 5g in white, I expect that others will be more than happy to join me in an all white ipod world again, when Apple is forced to stop making them in black because of this lawsuit.

More to the point, the material, polycarbonate, was chosen for its toughness, among other characteristics. To use a harder, more brittle material, that would be more scratch resistant, would more than likely increase chipping and breakage. If the lawsuit assumes that there has been a change in material characteristics, I suspect that the lawsuit will fail.
 
Jon the Heretic said:
Please post the location of your car(s). Post the address on google or Mapquest. I want to pay some kids to come over and key your car's finish. It is just some scratches, but the pleasure it will cause me will be Priceless.
On the car the paint does come under the 5-7 year warranty, so peeling and delamination is covered by the manufacturers warranty.

People are a little more than annoyed by vehicle paint problems, and the switch to the water-based paints meant we went from extremely durable paint finishes, to paint that sucked for several years and scratched, pitted, and wore rather easily.

But the new water-based finishes did look nicer than the old solvent-based paint until you drove off the lot and drove down the road and started collecting rock chips.

---


Apple has always been a PIA about cosmetic issues.

Though unlike the Cube -- these iPods are having abnormal wear and tear.

Apple know it's a problem, especially if Apple has had their suppliers modify the anti-scratch coating already.
 
Damn

Sun Baked said:
On the car the paint does come under the 5-7 year warranty, so peeling and delamination is covered by the manufacturers warranty.

Sounds like a better warranty than Apple's on the nano.

Before mac_hine82 edited it, he wrote "They better come heavy or not at all then I'm coming for you" which suggests although he was made "sick" about people caring about the cosmetics of their pricey new nanos, the very thought of his "old beater F150" getting scratched made him a little threatening. I'm not sure why---he'd have to be a positive nut case to actually post his "car's location" and I'd have to be a complete wacko to pay someone to key his car just because he's so judgmental of other people. No possibility of followthrough except in unreality land. The overreaction aside (he did change the message, so he realized it as well), it illustratrates the point well: People don't like stuff they paid good money for getting all scratched up...even old F150s.
 
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