It really depends on whom you get. Also barking at them that there is a problem really doesnt help. You should ask them to take it in their notes and tell them that your product is defective and that you want to return it. If they havent heard anything, they havent heard anything and there is no point in arguing with them. He's probably right about their policy and the phone cust. services reps probably havent heard anything. (alot of them are college students who do it for extra money).
also, on a different point. did apple ever really officially state anything beause the WP article was some other guy saying apple knew about the issue, but they havent actually... PUBLICLY admitted anything. I'm sure the same would be true for their chain of command and communications.
thoughts?
not trying to argue. the picture you took is of the middle of the two ipods together thus the one on the bottom is as if you are looking at it at at 15 degrees off true and the on on the top is -15 degrees off true (estimated). I see there is a difference, a vast difference of course, however, I just would like to see them taken at the same angle, distance, and lighting to really compare. Since the viewing angle from the top vs the bottom is different on LCD's I would like them taken from different angles to see, does that make sense? I pointed out that my previous post was confusing however, you guys decided to pick it apart nonetheless.
